Have used this product for several years. It's sad to say but I have decided to no longer purchase it. All because of the new cardboard opening. I have struggled with it the last few times, but this time I had to cut it open. I am a senior and I can't pull it open.

Unlike many others, I have no trouble opening the new cannisters, and I think it's great that they are reducing plastic use! My only complaint with the product is getting it to fully dissolve in my morning coffee, even with a small blender. Can you tell me exactly how to recycle the new cannister? It says to discard the seal before recycling, but don't you take off the seal when you open it? Is there another part that needs to be removed? Also, do you need to rinse out residual powder? Please offer specific instructions for recycling! Thanks

Product itself is great. BIG PROBLEM CAN'T GET IT OPEN. TERRIBLE PAPER CAN. VERY BAD FOR OLDER PEOPLE WHO CAN'T OPEN. HAD TO GET KNIFE AND CUT IT OPEN. PLEASE GO BACK TO PLASTIC WITH TURNABLE TOP. IF YOU CAN'T OPEN IT THAT MEANS YOU CAN'T USE IT SO WHY BUY IT.

I used (plain) VP years ago, this time I purchased the chocolate flavor, noticed a slight body smell shortly after. Directions advise to mix with hot water, some used coffee, I was told heat minimizes the benefits though, is this true? I made hot chocolate and added it in coffee, I love both ways. New container is difficult to open, not a fan.

I guess there is nothing better than go w sustainability! No matter how unusable this NEW - container is! The person responsible for designing this should return the diploma and retire for ever! What is the purpose of this - other than to anger your customer ? I will never ever purchase this, not because the powder is bad, but because I CANNOT store the actual product. I spend 30 minutes opening the paper container - ended up to cut it in to pieces Now I am trying to find jar - to store the powder- so it doesn't get moister in it! Congratulations! Your sustainability ruined your product! The worst container I had ever seen

Been taking this product for many years. The new packaging is awful. Cut my finger trying to open it only to find another paper covering that caused me to spill contents. “pull here” is a joke. Product is effective but I will look for another brand. And will return to Vital Proteins when/if they do something to fix it

I've been taking this product for years. This year supposedly ingesting 30 grams of protein per day. Well, my blood was just tested for protein and I'm below normal. I think this is not a good enough product. I'm very healthy otherwise. Here, all these years, I've been thinking I am getting the protein I need, only to find out I'm not. Don't bother buying.

HORRIBLE new packaging! I aggressively support your effort to reduce plastic in your container but it is impossible to open per the instructions. I literally shredded the first container & then refilled my old plastic one. Send this back to your engineering group ASAP before your sales are impacted.

HATE, HATE, THE NEW PACKAGING! I don't think that this change is going to save the earth! Love the product but will have to look elsewhere. It's no fun having to use a knife to open the top and store it in a completely different container. I could live with the removal of the scoop, but I can't live with the change to the lid.

I've been using your product for years and I love it however I don't love the new packaging. It's almost impossible to open. Can you change the opening without causing all the frustration? Cardboard is fine but definitely needs a better way to open! Thanks for considering.