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Customer reviews for Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, Choose Pack for
Air Wick Plug-In Scented Oil Warmer Air Freshener Refills, Lavender & Chamomile, Choose Pack
4.3 out of 5 stars
stars
1,065 ratings894 reviews
  1. 5 stars72% (762)
  2. 4 stars11% (116)
  3. 3 stars4% (39)
  4. 2 stars2% (17)
  5. 1 star12% (131)

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Showing 61-70 of 894 reviews
Mar 2, 2022
Reviewer name: Lavender
1 out of 5 stars
1 out of 5 stars review

They changed the smell completely. Terrible.

I have used the SAME Lavender refills for over ten years but this last refill package smells TOTALLY different and I hate it. I thought maybe ingot thebwrong thing so i ordered another pack online, but NOPE, it's a different smell entirely. I loved how the old fragrance actually smelled like REAL Lavender, now this mix is overly sweet and floral rather than the original Lavender. AIR WICK PLEASE CHANGE IT BACK bc we already have a plethora of sweet flower smells. I'm really disappointed :(

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Mar 4, 2022
Reviewer name: AliG45
1 out of 5 stars
1 out of 5 stars review

Won't buy again...

I've used the lavender & camomile scent for years and absolutely loved the scent. Bought another recently and was so disappointed with the smell. It's unpleasant and dispute turning the vaporizer down to the minimum I have switched it off completely. I can't understand why AirWick have changed the formula when the old one was so popular. Won't be buying again I'm afraid!!!

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Jul 2, 2013
Reviewer name: kateybugsmommy
5 out of 5 stars
5 out of 5 stars review

My favorite scent!

Lavender & Chamomile was the first AirWick product I ever purchased, and I'm still using it today! Although it's been many, many years since my first introduction to AirWicks line of products, it's still the ONLY brand I will use! The scents are amazing (and they're always coming up with new ones), and they actually last the full 30 days.I recommend AirWick to anyone looking to freshen up their space, whether it's a sprawling mansion, or a Winnebago, AirWick's got ya covered!

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Nov 13, 2021
Reviewer name: Mom01
1 out of 5 stars
1 out of 5 stars review

AWFUL!!!

WHY? Why would you change something so great and make it SO AWFUL!! I have used the air wick lavender plug ins for Years! It was always so nice to come home. Everyone always commented on how great my house smelled! Not anymore! The "new smell" is the WORST!My husband had picked up a new pack and plugged it up. I thought we had a "bad pack", so we put in another one. It smells SO BAD! It makes me mad to smell it!! NO hint of Lavender. I can't believe AirWick could mess this up so badly!!! CHANGE IT BACK!!!

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
reply from Customer Care

Hi, we’re sorry to hear that our Air Wick Scented Oil Lavender and Chamomile refills didn't meet your expectations. This scent consists of a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We invite you to explore other fragrances that we offer, such as Pumpkin Spice. This refill has the scent of a perfect pumpkin pie, filled with sweet pumpkin, warm baking spices, and topped with homemade whipped cream. Please be assured that your comments will be passed along to the group responsible for future planning. As the manufacturer of Air Wick, we would appreciate an opportunity to learn more about your experience. Please call 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number, RB0000605310, and we would be more than happy to help. We look forward to hearing from you! Sincerely, your Air Wick Team!

Jun 19, 2012
Reviewer name: AnnieMo
5 out of 5 stars
5 out of 5 stars review

Lasting calming fragrance

I love this lavender chamomile fragrance plug-in. It is so calming. I've used this for a few years. I put it in the hallway between the bedrooms and the breeze just allows it to fill up the space. Sometimes I can smell it on the downstairs as we enter into the house.

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Feb 27, 2026
Reviewer name: Ashleigh
1 out of 5 stars
1 out of 5 stars review

This is an AWFUL smell. It smells good from the bottle, but when it is plugged in it smells like cleaning chemicals on fire. Just disgusting!

Helpful?3UOBY2SLHIPG20162509326
Mar 6, 2015
Reviewer name: martha35
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

lovely relaxed

I bought this one every month to keep on hand, especially when I have quests to make them feel at home

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
May 13, 2021
Reviewer name: rd36mnm
1 out of 5 stars
1 out of 5 stars review

Horrible now.....nauseatingly strong

Had no idea you changed the scent. Just opened the 5 pack I bought last month and now have to throw them all out. Horrible. Thanks for nothing!!

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Apr 7, 2021
Reviewer name: Chan
1 out of 5 stars
1 out of 5 stars review

The new Lavender is HORRIBLE!!!!

Why in the world did you all change her the lavender scent? The new scent stinks! Very disappointed! I'll be purchasing another brand!

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Apr 22, 2021
Reviewer name: Hardeman
1 out of 5 stars
1 out of 5 stars review

Was amazing now horrible

I have been buying this scent for years. I find the change that has occurred is horrible. What have you done? It smells terrible. Go back to original

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
reply from Customer Care

Hello, we're disappointed to know that you're not satisfied with the purchase of Air Wick Scented Oil Lavender and Chamomile Refill. This oil contains a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We'd like to invite you to explore some of our other fragrances, such as Vanilla and Pink Papaya. This fragrance captures the freshness of a summer evening breeze with notes of papaya blended with the soft, delicious scent of vanilla. As the manufacturer, we would like to further assist you. Please call 1-800-235-6052 or send us an email on the Contact Us page on our website including case number RB0000610300, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.