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Customer reviews for Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, Choose Pack for
Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, Choose Pack
4.2 out of 5 stars
stars
887 ratings851 reviews
  1. 5 stars69% (610)
  2. 4 stars12% (106)
  3. 3 stars4% (35)
  4. 2 stars2% (14)
  5. 1 star14% (122)

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Showing 61-70 of 851 reviews
Apr 22, 2021
Hardeman
1 out of 5 stars
1 out of 5 stars review

Was amazing now horrible

I have been buying this scent for years. I find the change that has occurred is horrible. What have you done? It smells terrible. Go back to original

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326
reply from Customer Care

Hello, we're disappointed to know that you're not satisfied with the purchase of Air Wick Scented Oil Lavender and Chamomile Refill. This oil contains a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We'd like to invite you to explore some of our other fragrances, such as Vanilla and Pink Papaya. This fragrance captures the freshness of a summer evening breeze with notes of papaya blended with the soft, delicious scent of vanilla. As the manufacturer, we would like to further assist you. Please call 1-800-235-6052 or send us an email on the Contact Us page on our website including case number RB0000610300, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Mar 6, 2015
martha35
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

lovely relaxed

I bought this one every month to keep on hand, especially when I have quests to make them feel at home

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326
Apr 25, 2021
CatMom
1 out of 5 stars
1 out of 5 stars review

Where did the lavender fragrance go?

Why did you change the formula from something so calm and relaxing to something with no discernible fragrance?

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326
Jan 25, 2021
Smellz412
1 out of 5 stars
1 out of 5 stars review

New smell!!!

This is not the old lavender smell! They changed the smell. It honestly smells like diapers. Super super disappointed. Loved the old scent!

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326
reply from RB Consumer Relations

Hi Smellz412, thank you for your honest feedback of our Air Wick Scented Oil Lavender & Chamomile scent. Please be assured we have forwarded your comments to the appropriate team for future planning. Thank you for reaching out! Sincerely, Your Air Wick Team!

Jun 27, 2021
acer
1 out of 5 stars
1 out of 5 stars review

I like the beautiful fragrance--BUT

I bought the last pkg about two weeks ago and even though the package claims that they last 180 days--- NO WAY. I've had it at the lowest setting and it was gone in two weeks time.... That has happened on three different fragrances...

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326
reply from Customer Care

Hello, Acer. We appreciate you for giving our Air Wick Scented Oil Refills Lavender and Chamomile a try! Each refill lasts about to 60 days, when used on the lowest setting. The bottle may appear empty for the last few days of the life of the fragrance, but the wick will still be saturated with fragrance which will evaporate into the room in the normal way. As the manufacturer of Air Wick, we'd like to connect with you to learn more about your experience. Please give us a call at 1-800-235-6052 or send us an email via the Contact Us page on our website including reference number RB0000613502, and we’d be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Jun 18, 2021
Diane
1 out of 5 stars
1 out of 5 stars review

Scent is Different Now!

I have been using the lavender and chamomile scent for years and love it. Recently, I purchased some refills and they smell completely different. What happened?? Will the old scent be coming back or should I find another scent?

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326
Mar 22, 2021
Dancy14
1 out of 5 stars
1 out of 5 stars review

Scent is different

I loved the original scent. It was absolutely the best. This new scent is awful. The original was a beautiful calming fragrance. This new scent now gives me a headache. Please go back to the original lavender and chamomile scent.

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326
Jan 21, 2022
Nephilum22
1 out of 5 stars
1 out of 5 stars review

When are you going back to the original lavender??

I loved the original Lavender smell!! It was the only smell I would buy and now they've changed it for the worse. It's literally terrible now. I miss the old smell and will be looking for a replacement.

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326
Jun 16, 2022
Opinionated1
5 out of 5 stars
5 out of 5 stars review

Love the relaxing scent of Lavender

[This review was collected as part of a promotion.] These plug ins are used in the bedroom to help me drift to sleep because of the soothing lavender smell and in the bathroom while taking a relaxing bath. The smell is not overpowering if you adjust the setting to the low setting and this product lasts for a very long time before needing a new refill.

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326
Jun 16, 2022
Chris in NE
4 out of 5 stars
4 out of 5 stars review

Nice smell, fills the room

[This review was collected as part of a promotion.] Very nice scent-these refills really fill the room with scent. Some of the scents do this better than others. This one is good at that. I just wish it wasn't purple! Clear would be better to fit in with more decor.

Review from airwick.us
Helpful?24PZNX7GMCBM20162509326