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Customer reviews for Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, Choose Pack for
Air Wick Plug-In Scented Oil Warmer Air Freshener Refills, Lavender & Chamomile, Choose Pack
4.3 out of 5 stars
stars
1,065 ratings894 reviews
  1. 5 stars72% (762)
  2. 4 stars11% (116)
  3. 3 stars4% (39)
  4. 2 stars2% (17)
  5. 1 star12% (131)

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Showing 71-80 of 894 reviews
Mar 6, 2015
Reviewer name: martha35
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

lovely relaxed

I bought this one every month to keep on hand, especially when I have quests to make them feel at home

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
May 13, 2021
Reviewer name: rd36mnm
1 out of 5 stars
1 out of 5 stars review

Horrible now.....nauseatingly strong

Had no idea you changed the scent. Just opened the 5 pack I bought last month and now have to throw them all out. Horrible. Thanks for nothing!!

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Apr 22, 2021
Reviewer name: Hardeman
1 out of 5 stars
1 out of 5 stars review

Was amazing now horrible

I have been buying this scent for years. I find the change that has occurred is horrible. What have you done? It smells terrible. Go back to original

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
reply from Customer Care

Hello, we're disappointed to know that you're not satisfied with the purchase of Air Wick Scented Oil Lavender and Chamomile Refill. This oil contains a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We'd like to invite you to explore some of our other fragrances, such as Vanilla and Pink Papaya. This fragrance captures the freshness of a summer evening breeze with notes of papaya blended with the soft, delicious scent of vanilla. As the manufacturer, we would like to further assist you. Please call 1-800-235-6052 or send us an email on the Contact Us page on our website including case number RB0000610300, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Nov 24, 2025
Reviewer name: PAULA
1 out of 5 stars
1 out of 5 stars review

Not tolerable

All the airwick were on sale so I purchased 4 scents shipped to home without having smelled them, this particular scent I cannot tolerate so returning.

Helpful?3UOBY2SLHIPG20162509326
reply from Airwick Team

Thank you for your feedback regarding our Air Wick® product. We'd love to learn more about your experience. When you have a chance, please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0007625090, and we would be happy to assist you further.

Dec 26, 2025
Reviewer name: yfrumss_209
4 out of 5 stars
4 out of 5 stars review

Good at what it does, sometimes too good

[This review was collected as part of a promotion.] Works amazingly, but sometimes too well as the scent could end up taking over the room and become too cloying. Wish there was a way to lower the strength like BBW wallflowers.

Review from influenster.com
Helpful?3UOBY2SLHIPG20162509326
reply from Air Wick® Consumer Care

Thank you for your feedback regarding our Air Wick® product. We'd love to learn more about your experience. When you have a chance, please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0007733384, and we would be happy to assist you further.

Jun 27, 2021
Reviewer name: acer
1 out of 5 stars
1 out of 5 stars review

I like the beautiful fragrance--BUT

I bought the last pkg about two weeks ago and even though the package claims that they last 180 days--- NO WAY. I've had it at the lowest setting and it was gone in two weeks time.... That has happened on three different fragrances...

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
reply from Customer Care

Hello, Acer. We appreciate you for giving our Air Wick Scented Oil Refills Lavender and Chamomile a try! Each refill lasts about to 60 days, when used on the lowest setting. The bottle may appear empty for the last few days of the life of the fragrance, but the wick will still be saturated with fragrance which will evaporate into the room in the normal way. As the manufacturer of Air Wick, we'd like to connect with you to learn more about your experience. Please give us a call at 1-800-235-6052 or send us an email via the Contact Us page on our website including reference number RB0000613502, and we’d be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Mar 22, 2021
Reviewer name: Dancy14
1 out of 5 stars
1 out of 5 stars review

Scent is different

I loved the original scent. It was absolutely the best. This new scent is awful. The original was a beautiful calming fragrance. This new scent now gives me a headache. Please go back to the original lavender and chamomile scent.

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Jan 21, 2022
Reviewer name: Nephilum22
1 out of 5 stars
1 out of 5 stars review

When are you going back to the original lavender??

I loved the original Lavender smell!! It was the only smell I would buy and now they've changed it for the worse. It's literally terrible now. I miss the old smell and will be looking for a replacement.

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Jun 18, 2021
Reviewer name: Diane
1 out of 5 stars
1 out of 5 stars review

Scent is Different Now!

I have been using the lavender and chamomile scent for years and love it. Recently, I purchased some refills and they smell completely different. What happened?? Will the old scent be coming back or should I find another scent?

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326
Apr 2, 2022
Reviewer name: Disappointed in TN
1 out of 5 stars
1 out of 5 stars review

Bring back old scent

I just bought a new house and wanted to make it smell like home so I bought my old favorite- lavender chamomile. After plugging in for a few hours, I couldn't figure out what the horrible, cheap air freshener scent was in my house. Eventually I figured out it's the lavender chamomile plug in. They changed the scent but didn't put a warning on the package. It's ridiculous to do that to loyal customers. I'm throwing these away and will never buy again. If I could give zero stars, I would. Gag! Bring back the real lavender chamomile!

Review from airwick.us
Helpful?3UOBY2SLHIPG20162509326