Customer reviews for Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, 1 Free Warmer + 9 Refills

Customer reviews for Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, 1 Free Warmer + 9 Refills for

Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, 1 Free Warmer + 9 Refills

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4.2 out of 5 stars

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Showing 51-60 of 844 reviews

Mar 4, 2022

AliG45

1 out of 5 stars review

Won't buy again...

I've used the lavender & camomile scent for years and absolutely loved the scent. Bought another recently and was so disappointed with the smell. It's unpleasant and dispute turning the vaporizer down to the minimum I have switched it off completely. I can't understand why AirWick have changed the formula when the old one was so popular. Won't be buying again I'm afraid!!!

Review from airwick.us

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Nov 13, 2021

Mom01

1 out of 5 stars review

AWFUL!!!

WHY? Why would you change something so great and make it SO AWFUL!! I have used the air wick lavender plug ins for Years! It was always so nice to come home. Everyone always commented on how great my house smelled! Not anymore! The "new smell" is the WORST!My husband had picked up a new pack and plugged it up. I thought we had a "bad pack", so we put in another one. It smells SO BAD! It makes me mad to smell it!! NO hint of Lavender. I can't believe AirWick could mess this up so badly!!! CHANGE IT BACK!!!

Review from airwick.us

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reply from Customer Care

Hi, we’re sorry to hear that our Air Wick Scented Oil Lavender and Chamomile refills didn't meet your expectations. This scent consists of a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We invite you to explore other fragrances that we offer, such as Pumpkin Spice. This refill has the scent of a perfect pumpkin pie, filled with sweet pumpkin, warm baking spices, and topped with homemade whipped cream. Please be assured that your comments will be passed along to the group responsible for future planning. As the manufacturer of Air Wick, we would appreciate an opportunity to learn more about your experience. Please call 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number, RB0000605310, and we would be more than happy to help. We look forward to hearing from you! Sincerely, your Air Wick Team!

Mar 2, 2022

Lavender

1 out of 5 stars review

They changed the smell completely. Terrible.

I have used the SAME Lavender refills for over ten years but this last refill package smells TOTALLY different and I hate it. I thought maybe ingot thebwrong thing so i ordered another pack online, but NOPE, it's a different smell entirely. I loved how the old fragrance actually smelled like REAL Lavender, now this mix is overly sweet and floral rather than the original Lavender. AIR WICK PLEASE CHANGE IT BACK bc we already have a plethora of sweet flower smells. I'm really disappointed :(

Review from airwick.us

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Apr 25, 2021

CatMom

1 out of 5 stars review

Where did the lavender fragrance go?

Why did you change the formula from something so calm and relaxing to something with no discernible fragrance?

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Apr 22, 2021

Hardeman

1 out of 5 stars review

Was amazing now horrible

I have been buying this scent for years. I find the change that has occurred is horrible. What have you done? It smells terrible. Go back to original

Review from airwick.us

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reply from Customer Care

Hello, we're disappointed to know that you're not satisfied with the purchase of Air Wick Scented Oil Lavender and Chamomile Refill. This oil contains a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We'd like to invite you to explore some of our other fragrances, such as Vanilla and Pink Papaya. This fragrance captures the freshness of a summer evening breeze with notes of papaya blended with the soft, delicious scent of vanilla. As the manufacturer, we would like to further assist you. Please call 1-800-235-6052 or send us an email on the Contact Us page on our website including case number RB0000610300, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Jan 25, 2021

Smellz412

1 out of 5 stars review

New smell!!!

This is not the old lavender smell! They changed the smell. It honestly smells like diapers. Super super disappointed. Loved the old scent!

Review from airwick.us

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reply from RB Consumer Relations

Hi Smellz412, thank you for your honest feedback of our Air Wick Scented Oil Lavender & Chamomile scent. Please be assured we have forwarded your comments to the appropriate team for future planning. Thank you for reaching out! Sincerely, Your Air Wick Team!

Apr 7, 2021

Chan

1 out of 5 stars review

The new Lavender is HORRIBLE!!!!

Why in the world did you all change her the lavender scent? The new scent stinks! Very disappointed! I'll be purchasing another brand!

Review from airwick.us

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May 13, 2021

rd36mnm

1 out of 5 stars review

Horrible now.....nauseatingly strong

Had no idea you changed the scent. Just opened the 5 pack I bought last month and now have to throw them all out. Horrible. Thanks for nothing!!

Review from airwick.us

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Apr 28, 2021

Shawn T

1 out of 5 stars review

If it ain't broke . . . . . . .

Our family loved the old scent. PLEASE bring it back. The new scent is just awful. I just threw away the ones I didn't use.

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Mar 22, 2021

Dancy14

1 out of 5 stars review

Scent is different

I loved the original scent. It was absolutely the best. This new scent is awful. The original was a beautiful calming fragrance. This new scent now gives me a headache. Please go back to the original lavender and chamomile scent.

Review from airwick.us

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