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Customer reviews for Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, 1 Free Warmer + 9 Refills for
Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, 1 Free Warmer + 9 Refills

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Showing 21-30 of 844 reviews
Jun 26, 2021
Shan
1 out of 5 stars review

New smell. Was a loyal customer.

I started buying this scent about 6 years ago after I fell in love with it in someone else's house. I noticed immediately when the scent changed and it is not good. It smells fake now and the scent doesn't carry as far or last long at all, which is a good thing because it just doesn't smell good anymore anyway. Time to move on.

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326
Apr 12, 2021
J Barnette
1 out of 5 stars review

Scent change

I'm not happy about the scent change. The lavender has been the only plug in that doesn't trigger migraines with its light smell. I just put one of the new refills in and it is so flowery. Please bring back the old or consider relooking at this new scent again to make it less like a floral perfume. I've been using this scent for years and am so disappointed. I'm going to have to find something else to use in my home.

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326
May 24, 2021
Marcyd
1 out of 5 stars review

Lavender and Chamomile is horrible!

I really don't understand why you keep changing the scent. It smells awful and was so good before. This happened several years ago and you changed it back. It seriously makes me nauseated. You should at least warn every potential buyer on the package that you've changed the scent. I really think that is one of the most frustrating part. I would have never spent money on this product.

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326
Apr 22, 2021
heather3
1 out of 5 stars review

changed the scent

I too purchased refills. It's the only scent I use that doesn't nauseate me. OMG I couldn't figure out what the smell was in my house and then went to my mothers house (who also has used this scent forever) and her house smelled the same. Why why why did you change the scent. It smells nothing like lavender anymore!!! I hate the new scent!

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326
Feb 12, 2021
HateTheNewLavender
1 out of 5 stars review

Why did they change this scent?

We have been using this scent for years and loved it as it was the only scent that didn't send my allergies off as soon as I walk in the room. It was warm and comforting. This new formula is terrible and I am so disappointed. Just bought 40 refills and they are all getting sent back. They make my home smell like fake horrible air freshener. If this is the new formula going forward....you have lost a customer.

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326
Jul 3, 2021
Piranha
1 out of 5 stars review

Jury is in and it's not good...

I'm going to pile on to the other negative reviews with the hopes that you all get the message. Air Wick Lavender stood out from the scented oil crowd because it was light and natural. You managed to reformulate it to cloying and nauseating. Go back to the original - if it ain't broke don't fix it.

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326
Jul 14, 2021
Codyblue
1 out of 5 stars review

WHY DID YOU CHANGE THE ORIGINAL LAVENDER & CHAM??

I've been purchasing the Airwick lavender and chamomile for years and I loved loved the smell of refreshing lavender very light!! Then the store where I purchased them was out of stock for a while finally came back to stock bought them put them in the new plugs and it smelled horrible !!! VERY STRONG! I thought it was the old plug-in that I use for a temporary basis and then I just realize you changed the scent !! I hate it obviously with all these reviews everybody hates the new scent please change it back or I'm gonna switch to another one!!!

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326
reply from Customer Care

Hello, we're disappointed to know that you're not satisfied with the purchase of Air Wick Scented Oil Lavender and Chamomile Refill. This oil contains a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We also invite you to try a different scent available, such as Fresh Linen. This fragrance will give a familiar smell of fresh clean laundry, sunshine and pure white flowers blend together. We always strive to better ourselves and will pass your feedback onto our innovation team. We'd also love to hear more about your experience. You can reach us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) using case number RB0000613982. We look forward to hearing from you! Sincerely, Your Air Wick Team

May 12, 2013
greeklady
5 out of 5 stars review

Wonderful Product, a must try.

A wonderful product for any home, garage or basement. My husband cannot stand air fresheners in our home, but he has NEVER complained about the Lavender and Chamomile fragrance. Friends come over and will comment on how fresh our home smells. That pleases me, however I wish the product lasted longer. I go through a lot of bottles, but I am going to change the control switch to the lowest this time to see if they last longer. Great Product! .

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326
Apr 19, 2021
HC432
1 out of 5 stars review

Please bring back the old scent!

I am not usually a review writer but felt so compelled about the fragrance change in this product. I have been using this product for a number of years. It truly is the only scent I use. I use it at home and at school. As a teacher, I loved using the lavender scent in the classroom. Lavender can have a wonderful calming effect and my students enjoyed walking into a room that had a pleasant smell. A few months ago, I purchased a new supply for my classroom and noticed the change in the smell but thought it might be me. My students started to take notice as well. I continued to use the product and didn't think much of it and settled on the thought I had received a bad package. That was until I replaced my product at home. Low and behold the same smell. I started to research a little and found others have felt the same way about this product. Please consider going back to the old scent. This new scent is not pleasant. It almost smells as if you are trying to cover up old garbage. I will be moving onto another brand until you switch back to your old scent.

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326
May 11, 2021
Jewels
1 out of 5 stars review

Lavender chamomile

The last 3 times I've bought the lavender Chamomile oils they smell totally different. Please please please bring back the other scent. It used to be a classy smell. I used it at home and at work. I definitely can't use it at work. To strong and smells totally different. I'm so disappointed

Review from airwick.us
Helpful?3C6VMWFMYJ6820162509326