Bought this gen a little over a month ago. No issue as of yet. Even if there are, no worries. Westinghouse stand behinds there product and actuality stand behind the warranty. I also have the Igen 4500DF. The 2500 is smaller and easier to handle and still gets those projects around the house and rv done. Rv, that's what I purchase them for. Awesome build quality. The units are a very responsive to loads outputs. Maintenance is easy and fast. Less than 10mins for oil change and never more that 30mins for spark plug and valve adjustment. As long as the company keeps putting out great products and awesome warranty with responsive customer support, I will gladly keep buying there generators.

Have a large generator for home but wanted a smaller "suitcase" type generator for our place at the lake. Wished I would have had it before Helene knocked out the power for a couple weeks! Only had it a short time but am very satisfied with it's performance so far.

We used it three times. It shut off while is was running on the third use and we have not been able to restart it. It was only 6 months old at the time. It has ethanol free gasoline with startron stabilizer. I tried a new spark plug. It won’t even try to run. Menards won’t help. The only suggestion I received was maybe the carburetor is bad and it’s not covered. I can’t find a pdf of the 3 year limited warranty to see what’s actually covered.

Only used for about a hour so far but it seems very quite and powerful. I ran a circular saw and that only uses about 25%. So in my application I can be charging batteries and running saws on a job site with little noise and great gas usage. As long as it is reliable like a Honda then Westinghouse has me in on their products

One initial little problem. I removed the cover to put the oil in, and a retaining slip ring simply fell out! The retaining ring (or washer) is supposed to protect the cover screws from falling out. I replaced it with one that I had that fit better and will not fall out. So, that was a rough into, and I hoped nothing else was wrong. I was actually surprised that it started on the very first half-hearted pull. I didn't even pull hard and it started right up. Now on the big test. I purchased the iGen2500 hoping it could handle the load of my 10,000btu marine air conditioner. And it did! I noticed that voltage dropped to around 95 or 100v just for a sec during initial compressor cranking, but it did not trip! Tried with eco on and off, and it did not trip. turned on my wife's double fan and did it again...did not trip! The boat air conditioner runs just fine with this generator. Wish it had a little bigger gas tank, but the one it has is adequate. Quiet running...might be a bit louder that the smaller Honda, but certainly acceptable given the fact that the iGen2500 is substantially more powerful. The status LED's are a nice feature...can see relative fuel and load from a distance. Can't do that with most other models. So, overall, I am very pleased and aside from the initial washer problem, and my preference for a larger fuel tank, I am delighted. I did my research, and it seems to me that there is a good warranty/service program available should I ever need it. I rate this 4 1/2 stars....If I had to do it over, would not hesitate to purchase again.

I just received my IGEN 2500. Everything I needed to get it going was included in the box, including the oil. Started on the 3rd pull. Put an electric heater on it to test its output and everything worked perfectly. I bought it to provide safe, reliable power for operating my ham radio equipment off the grid.

This was my first purchase of a generator and could not be more pleased with the selection and performance along with a very reasonable price. Easy to follow the user's manual which is very thorough, excellent lay-out of controls with simple receptacle connections for my fridge, lights etc. Exterior appears to be durable for moving, traveling and storage.

I bought this last week, and ran for 20 minutes today. It ran exactly as described. It ran faster as the load was increased. The only problem was filling the generator with gasoline. At first, it splashed with the included filter in place. All you need to do is note where the fill line would be and simply take the gasoline filter out. It then filled with no trouble.

Generator is very quiet. It does a great job running my 30amp camper with air conditioning. I bought the duel fuel so I don't have to keep gasoline fumes around the camper. Very light at 42 lbs. and easy to carry. very satisfied with this purchase!!!

After being so satisfied with our 4500df we opted to purchase this second Westinghouse 2550df for the versatility that it offers. It's lighter than we thought it would be which is great and the dual fuel feature is awesome. Currently breaking it in on propane and it's running perfectly as expected.