I loved this hottub but just hit the two year mark and (would turn off during the summer months.) jets or motor went out. We took really good care of it and outside still looks great but what good is it if it don't work anymore . So disappointed. I would spend more money on a better product or at least go with a company that offers a 5 year on the parts that will go out instead of just the structure.

And we bought this hot tub over a year ago and have used it several times per week with no issues so far. It survived a Wisconsin winter with surprisingly minimal energy use, the cabinet seems to be very well insulated and holds temperature. The cover is lightweight and easy to use and ours also came with a lift and steps included. The filter is easy to access for cleaning and changing. It has a great selection of LED lights. The Jets are powerful when they are split between half of the Jets on that setting but when they are on all of the Jets they are not quite as powerful as I would have expected but not a big deal since there are usually only two of us in there at a time. As far as size of the top goals 4 people would be comfortable, after that you'll be Crossing legs. All in all a pretty good tub for the value!

This hot tub is exactly as described. It is a basic, well made and durable looking unit. I wired it for 220 volt for efficiency. Seats 4 adults comfortably. Read and understand the manual before using it. I recommend the extended 1 year warranty for $90 just in case problems arise down the road. I love it!

I bought this after pricing similar hot tubs at my local dealers at about twice the price. This tub isn't quite as refined as the one's from the local dealer but it does have all the same features. I ordered it on a Monday and it was delivered the following week on Tuesday, I'm in Idaho and I expected it to take longer than that. It was quite a bit lighter than I expected although it seems solidly built. I was able to move it from the driveway to my backyard by sliding the pallet with just my wife and I, although an extra person would have been helpful. It wired up easily and there was no damage from shipping. The setup instructions were clear and included plenty of pictures. I've been using it for about 2 weeks now. Everything works like it should. The listing isn't clear but it does have the "waterfall" and multi-color LED lights. There have been no leaks. You can only run about 1/2 the jets at a time, there is a valve to select which ones are running, but you can't run all of them at the same time. They are plenty powerful though. With the pump on high the big jets start to push you out of the seat! The listing says that the cabinet is Mahogany. It's not actually wood but a mahogany colored Polymer product kind of like Trex decking. I like it actually. I have had a couple of used tubs in the past that gave me fits so I decided to buy new this time and this was by far the best price I could find. I bought the 3 year extended warranty but after reading through it I realized that the manufacturer's warranty pretty much covers all the same stuff so I wouldn't recommend spending the extra money for the sam's club warranty. Bottom line is that I would recommend this tub. We have been using it every day and my wife and kids love it and I have nothing negative to say about it so far.

this one is in a class by itself for only $2999. I’ve had this tub for 9 months and haven’t had a problem yet. It’s got a 2hp motor that pushes a FAIR amount of pressure to 65 jets. Lol. 65 jets. Turn the selector valve to change water flow and the pressure doubles to selected jets and decreases to others. There are two power settings on the pump. Jets are ingeniously placed to massage different parts of the body. One seat is for lower back, another for shoulders, another for neck pain, another for leg and arm pain. The waterfall is a superb neck massage. Included cover is well insulated. 104deg max temp, Shell is not smooth and it’s harder to clean the waterline than on glossy acrylic tubs. 280 gallon capacity is big enough for 4 big bodies or 7 smaller ones. It’s December 12 and I’m using it daily.

I bought this and received on August 12, had an electrician connect it on the 14th. It worked for one day. It has had an error message of PRR since the 15th. I've called customer service for two weeks straight and they say a technician will call and schedule a time to come out... I would like to return this product because it's garbage and so is the customer service.

Purchased on sale in July of 2020. Delivered in September of 2020. Since it was our first spa purchase I did not want to spend much since I was not sure how much it would be used. We are delighted that it has been used almost daily. Most at night before bed. Perfect timing with the Pandemic as there was not much else to do. Fun on snowy nights. Great item for when the kids come home and visit. We use the cruise theory with this purchase. That being, the first time you cruise then go Carnival. You'll really enjoy it even though it's at the low end of cruises. So far this has worked well although we can envision what may be nicer on a higher end spa. It says it's a 7 person spa but that is if everyone is sitting straight up and don't mind touching each other. You can get three adults reclining without touching. Comfortable for four adults. It's usually just my wife and I so plenty of room. Spa Pros: - Price! - Jets are powerful. We usually turn them off after 5-10 minutes and just enjoy the warm water. - Works just great. Survived the winter with no issues. (Although it was a mild winter.) Spa Cons: (For the price these are not worth lowering the 5-star rating.) - Has a rough plastic like surface. I imagine the acrylic spas feel much nicer. - No real cup holders. (We just put tables on the sides for drinks.) - You have to move from driveway to final site and set up. This turned out to be easier than expected by rolling on top of PVC pipes. Nothing much to setup once in place. - No local support. No issues so far, but when we do.... In the meantime it's many YouTube videos to get the hang of operating and dealing with the chemicals. I see it's now listed for $3,300. That is still a great price. Go for it!

I bought the spa last September - the Jets are great and it maintains temperature really well. My only main issue is that it should have a compartment door for where the pump and main hookups are located. Instead, you have to unscrew the siding panels then screw it back to the plastic frame afterwards (not machine drilled and next to impossible to line up to previous used holes). It's a real pain in the neck. Also - be sure to add $700-$1500 to the price as you will need to have it moved into position and installed by professional electricians. Make sure the electricians leave the panels open after they finish - because you may need to tighten a few of the pipes by the pump, after you fill the spa, which may loosen during shipment. All in all - very good spa for the price!

Got this hot tub a few weeks ago and absolutely love it. When it got here it was completely wrapped so there was no damage to it. Me and my husband then took it to our pad placed it hooked it up filled it and have been using ever since. The jets work great never losing any power when everything is on so I'm not sure if there was an upgrade on the motor or what but other reviews have sad not a big enough motor I find it to be more than enough. So glad we bought this worth every penny!!!!

Thw delivery guy were awesome - everything went smoother than i could have imagined. Getting ready to take a dip and enjoy it!