I BOUGHT IT IN AUGUST, AND IT WAS DELIVERED IN MID SEPT JUST LIKE ADVERTIZED. IM VERY IMPRESSED WITH THIS HOT TUB, IT HAS BEEN UPGRADED TO INCLUDE THE 3 HORSEPOWER DUAL SPEED PUMP, IT HAS PLENTY OF POWER IN THE JETS UNLESS YOU LIKE BEING PUSHED OUT OF THE SEAT WITH PRESSURE. QUALITY IS FINE AND IT HOOKED UP EASILY WITH THE ELECTRICAL. IT IS A LITTLE SMALL TO SAY IT FITS 6-7 BUT ACTUALLY ALL THE 6-7 SEAT HOT TUBS ARE THAT UNLESS YOU SIT WITHOUT YOUR LEGS OUT. ITS JUST RIGHT FOR 4 ADULTS THAT WANT TO STRETCH OUT. OR 2 ADULTS AND SOME KIDS. I BOUGHT THIS ON THE $2999.00 SALE AND IM ACTUALLY GOING TO WAIT TILL ITS THAT AGAIN AND BUY ANOTHER ONE AND KEEP IT ALL WRAPPED UP NICE ON THE PALLET, LIKE IT IS SHIPPED, SO I HAVE ANOTHER ONE DOWN THE LINE WHEN THIS ONE WEARS OUT 5-10 YEARS. THATS STILL ALOT CHEAPER THAN PAYING THE 7500-10000 THAT THE DEALERS WANT FOR THE SAME THING. I WOULD TELL ANYONE THAT IS SKEPTICAL OF BUYING A BIG PURCHASE ON LINE AND WAITING AND HOPING IT SHOWS UP.. THAT THIS WAS A GOOD WAIT, AND IM VERY GLAD I TOOK THE CHANCE.

The spa took close to 4 months to deliver, it came several weeks later than expected but with COVID its understandable. The set-up was easy and its been very enjoyable. We are first time hot tub owners so I have nothing to compare it to. It stays consistently hot even with the temps going down. The biggest PRO is the price for a seemingly good quality hot tub that does the job. The CONS are that I wish there were cup holders or a level place to place drinks, the surface is rough which is a little uncomfortable if you aren't in shorts, and I cant figure out how to turn off the waterfall, there is no valve as explained in manual.

Seems well made, nice and clean in the equipment access area. Plenty of room for maintenance such as winterizing. Jets are powerful and will lift you off of seat, depending on how the diverter value is set. Heats up and holds temperature nicely. All and all nice addition to the yard.

Purchased to replace an older spa which was also 220. Delivered to my driveway. I used a moving pallet and a couple of neighbors to move it onto existing slab. Easy hook up, if you are prewired. Shimmed to level. Well packaged, no damage. No problems.

Economical jacuzzi for first timers. Pros: 1 - Great amount of jets. 2 - Good pressure from the jets. 3 - Comfortable enough for 4 adults. 4 - Great price. 5 - Includes a top cover. Cons: 1 - Doesn't have any cup holders. 2 - Stairs are not included, so you need to buy your own. 3 - Get ready to wait 2 plus months for delivery. 4 - Tight fit beyond 4 people, so not sure if its a true 7 person spa.

We’d been considering a hot tub for a few years now...we have kids who love water and there’s nothing better than relaxing in the evening in a hot tub. We wanted a low cost spa because we couldn’t stomach spending $10K+ on one. Spa took a few weeks longer to arrive than expected to the driveway (plan on flexibility), and I hired a specialty mover to get it to the backyard. The $ you save on a big box store tub involves more “work” on the customer end...electrician to install the outlet ($$) and a mover to move to the backyard ($) or give the delivery guys cash to do it (which I wasn’t sure they’d agree to so I hired some it’s else). If you have access to a pallet jack, it comes sideways on a pallet so you could probably get it to the backyard easily with 2 folks. I think the fancy spa stores would also fill and start up the tub for you with initial chemicals. So if you’re more of a DIYer, this is the cheap way to enjoy some hot tubbing. My one complaint about the actual spa...the big manual flow valve makes lots of noise when opened fully so we set it at low to medium flow. I called and asked the company, and they said that’s just how it is. Oh well. Not a deal breaker for us.

We really like this Hot tub, our old one had a wood exterior and was falling apart after 14 years, and the fiber glass tub was cracking. The acrylic tub and exterior on this tub will look and last longer. This tub doesn't have real powerful jets, but some can be turnoff down or off to get a more powerful stream. We didn't use the jets a lot on our old one so this is fine with us. Also, I believe the way the jets on this tub are set up they will last longer than on the first one. These jets are stainless steel and the other one had plastic jets. I believe this was a good buy. I didn't give it a five only because of the power of the jets

This was a replacement for a hot tub that we had had for over 15 years that finally lost its life a few months ago. Basing our purchase on reviews and price, we decided on this unit. We were quite surprise to receive delivery after only 2 weeks since other hot tub dealers had stated it could be more than a month before they could deliver. Set up does require some experience with electrical work or you'll have to hire an electrician; this is not a plug and play unit. It took a full day to get to max heat, but it was extremely cold here the week we set it up. Our lower rating is mainly based on our opinion that this unit does not get as hot as we'd like. Max heat on this one is 104. We just don't feel as "cozy" in it as we did in our previous hot tub. Also, the seats/bottom of this unit feel a little soft when you step on them; this is a bit concerning as they should feel firm. Hoping this isn't the beginning of an issue. It's also a bit noisy when the heater is cycling on and off. Overall, an "okay" hot tub. Don't think it will last as long as our previous unit.

This took 4 months to get I guess due to Covid. The updates where terrible. I had to chase down some one at the hot tub company to find out what was going on. The person I got was very nice and gave me some updates but without me doing that it was a black hole. Hot tub had a big scratch across it but what are my options at this point. Hot tub itself is really good and I would recommend it just wish the experience was better.

First I have to admit that I generally don't like negative reviewers. I usually write them off as people with bad luck or lack understanding of how to use the product. Unfortunately I'm going to be the negative reviewer here. Maybe I had a case of bad luck but the circuit board on the spa went bad in about four days. Luckily customer service (thank you Wayne) was very helpful and they overnighted a new circuit board along with two free filters for my trouble. Now I consider myself intermediate as far as electronic adeptness goes, so I was able to swap the boards myself and get the spa working again. Otherwise it would have been a week or so before a technician could have done it. Anyway to make a long story short, I swapped out the boards and the spa is working again. Since Watkins makes these hot tubs and I bought it on sale for only $3,000 I sort of chuckled to myself at the "fools" who go to the spa dealers and pay $8,000+ for hot tubs made my Watkins. I imagined some factory worker making Lifesmart and Caldera / Hot Springs spas side by side with the same parts and just stamping different names and cosmetics on the outside. Unfortunately that was a daydream, reality is different. You get what you pay for here! Inside this spa I see pipes being held by zip ties, fairly thin and rough textured shell, plastic support framing... It's a bare bones hot tub. Watkins for the most part, knows what they're doing so it heats water and the plumbing gives you some decent jet action. I would have rated this a 4 but having to swap out the circuit board, even if this was just a fluke, costs 2 stars. Anyway I hindsight I almost wish I was the "fool" that went to the spa dealer and overspent on a upgraded hot tub. Oh well the savings could be put to good use somewhere.