The spa took close to 4 months to deliver, it came several weeks later than expected but with COVID its understandable. The set-up was easy and its been very enjoyable. We are first time hot tub owners so I have nothing to compare it to. It stays consistently hot even with the temps going down. The biggest PRO is the price for a seemingly good quality hot tub that does the job. The CONS are that I wish there were cup holders or a level place to place drinks, the surface is rough which is a little uncomfortable if you aren't in shorts, and I cant figure out how to turn off the waterfall, there is no valve as explained in manual.

Economical jacuzzi for first timers. Pros: 1 - Great amount of jets. 2 - Good pressure from the jets. 3 - Comfortable enough for 4 adults. 4 - Great price. 5 - Includes a top cover. Cons: 1 - Doesn't have any cup holders. 2 - Stairs are not included, so you need to buy your own. 3 - Get ready to wait 2 plus months for delivery. 4 - Tight fit beyond 4 people, so not sure if its a true 7 person spa.

This was a replacement for a hot tub that we had had for over 15 years that finally lost its life a few months ago. Basing our purchase on reviews and price, we decided on this unit. We were quite surprise to receive delivery after only 2 weeks since other hot tub dealers had stated it could be more than a month before they could deliver. Set up does require some experience with electrical work or you'll have to hire an electrician; this is not a plug and play unit. It took a full day to get to max heat, but it was extremely cold here the week we set it up. Our lower rating is mainly based on our opinion that this unit does not get as hot as we'd like. Max heat on this one is 104. We just don't feel as "cozy" in it as we did in our previous hot tub. Also, the seats/bottom of this unit feel a little soft when you step on them; this is a bit concerning as they should feel firm. Hoping this isn't the beginning of an issue. It's also a bit noisy when the heater is cycling on and off. Overall, an "okay" hot tub. Don't think it will last as long as our previous unit.

Great value at $3,000. Not worth 3.5+k. It’s not a 7 person at all. A 4 person you can call it. Looks nice on the outside for sure. Jets are great. LED lights inside are great. Inside is a little rough like sand paper but not that noticeable. Jets can not all be on full blast but that’s fine. Overall a great hot tub besides the fact that they advertise its a 7 person when it’s hard to even get 4 adults inside. 4 adults under 6 feet tall may be ok but still the legs will touch. 7 kids under 5 years old could fit....also very shallow. Only holds 280 gallons. The hot tub specialist thought I had a 2-3 person hot tub when I told them it was 280 gallons. Overall for the price it’s a good deal. Just wish they did not advertise it as a 7 person, it seems like false advertising as this product in nature is hard to return.

Have this spa for 1 month. It is roomy, comfortable and relaxing. Has many of the features of a more expensive hot tub. Wish there was another pump for all of the jets to work at the same time. The water temperature stays at the set temperature.

Very powerful jets, well constructed. I did my research and this was rated as the best mid-level hot tub. More than lived up to its reviews. A friend has a much more expensive hot tub and the jets aren't nearly as powerful.

Brought last month and it really looks and functions well. I hated the fact that the delivery was dropped in the middle of my driveway and I could not pay extra to have it rolled into my backyard. I am a senior with health problems and had to wait several days for help. Plus the driver had a poor attitude.

The spa is great love it....getting it to arrive to me was a real hassle. Shipping company only arrange for it to be delivered to me after I made several phone calls to them. And then is was different logistics company that finally delivered it to me 7 days after I was original to receive the spa.

I purchased the spa and expected a lesser quality considering the price but it surpasses our previous spa in jets and for about 1/2 the price Very very pleased. Our previous spa was left at our previous home when it was sold. Once it was put in place, which we needed help as we are both 74, my husband easily did the wiring and it was ready to go. Our previous spa was purchased to alleviate leg cramps that he has gotten due to multiple surgeries. He now has arthritis in his back and he has noticed more comfort at night from both.

We've had our spa for almost a month now and are enjoying it very much. The features and bonus accessories make this spa a great value.