We've had our spa for almost a month now and are enjoying it very much. The features and bonus accessories make this spa a great value.

I purchased this spa in June of 2019. I am 76 years old and use it for health reasons everyday. Spa has been good until yesterday when water dropped 8 inches for no reason. I called the company and they said that it had only 2 year warranty, so now I am stuck getting it repaired. My last spa I used for many many years without problems. I cannot understand how a spa just sitting there could start leaking and the company would not at least take some responsibility for it. I would not have purchased this knowing this and would not recommend it to anyone else.

And we bought this hot tub over a year ago and have used it several times per week with no issues so far. It survived a Wisconsin winter with surprisingly minimal energy use, the cabinet seems to be very well insulated and holds temperature. The cover is lightweight and easy to use and ours also came with a lift and steps included. The filter is easy to access for cleaning and changing. It has a great selection of LED lights. The Jets are powerful when they are split between half of the Jets on that setting but when they are on all of the Jets they are not quite as powerful as I would have expected but not a big deal since there are usually only two of us in there at a time. As far as size of the top goals 4 people would be comfortable, after that you'll be Crossing legs. All in all a pretty good tub for the value!

Purchased on sale in July of 2020. Delivered in September of 2020. Since it was our first spa purchase I did not want to spend much since I was not sure how much it would be used. We are delighted that it has been used almost daily. Most at night before bed. Perfect timing with the Pandemic as there was not much else to do. Fun on snowy nights. Great item for when the kids come home and visit. We use the cruise theory with this purchase. That being, the first time you cruise then go Carnival. You'll really enjoy it even though it's at the low end of cruises. So far this has worked well although we can envision what may be nicer on a higher end spa. It says it's a 7 person spa but that is if everyone is sitting straight up and don't mind touching each other. You can get three adults reclining without touching. Comfortable for four adults. It's usually just my wife and I so plenty of room. Spa Pros: - Price! - Jets are powerful. We usually turn them off after 5-10 minutes and just enjoy the warm water. - Works just great. Survived the winter with no issues. (Although it was a mild winter.) Spa Cons: (For the price these are not worth lowering the 5-star rating.) - Has a rough plastic like surface. I imagine the acrylic spas feel much nicer. - No real cup holders. (We just put tables on the sides for drinks.) - You have to move from driveway to final site and set up. This turned out to be easier than expected by rolling on top of PVC pipes. Nothing much to setup once in place. - No local support. No issues so far, but when we do.... In the meantime it's many YouTube videos to get the hang of operating and dealing with the chemicals. I see it's now listed for $3,300. That is still a great price. Go for it!

A lot of features for the price. We have never had a spa before so maybe it may not have some of the features of a 8-10k spa but dont honestly think we need anything more. Only have had it about a month now but use it almost every night. Great lighting and enough jets to get all of your features massaged.Cover is great but would suggest a cover lift. All in all really happy so far. Sams has this spa on sale a lot so you can even get if for 3k!

This hot tub is exactly as described. It is a basic, well made and durable looking unit. I wired it for 220 volt for efficiency. Seats 4 adults comfortably. Read and understand the manual before using it. I recommend the extended 1 year warranty for $90 just in case problems arise down the road. I love it!

I loved this hottub but just hit the two year mark and (would turn off during the summer months.) jets or motor went out. We took really good care of it and outside still looks great but what good is it if it don't work anymore . So disappointed. I would spend more money on a better product or at least go with a company that offers a 5 year on the parts that will go out instead of just the structure.

We have had this tub for about 2 weeks, and can't say enough good about it! Well packaged, and no damage upon arrival. We got the one with the stairs and cover lifter - both work great, and so glad to have them. This tub is so roomy! There is enough room for an adult (5'10") to stretch out and float in, and the middle is pretty deep, if you ever want to really get down under the water (for those that like a slight feeling of a pool!). We live in TX and it gets hot - so we just turn down the heat, and it is truly comfortable, no matter the temp outside. We have not yet had folks over - but 4 adults could easily and comfortably fit without any awkwardness - and you could fit 6, more snugly. The lights are a nice feature, as is the ability to change the intensity of the jets and turn them off completely. We can't say enough good about this tub - would definitely recommend!

Bought a few weeks ago and arrived 2 weeks before scheduled, great part. Bad part was the delivery company had very poor communication skills to schedule delivery with us. Finally got it about 10 days after it came in. They sent one man and a pallet jack but it he was great and placed it in our garage. Just anxiously awaiting the electrician to come wire it for 220v. It is much larger than we expected which is awesome! Can’t wait to start the weekend in our new hot tub machine!!

I bought this and received on August 12, had an electrician connect it on the 14th. It worked for one day. It has had an error message of PRR since the 15th. I've called customer service for two weeks straight and they say a technician will call and schedule a time to come out... I would like to return this product because it's garbage and so is the customer service.