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Customer reviews for SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV for
SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV
4.7 out of 5 stars
stars
321 ratings318 reviews
  1. 5 stars81% (260)
  2. 4 stars14% (46)
  3. 3 stars3% (9)
  4. 2 stars2% (5)
  5. 1 star0% (1)
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Showing 11-20 of 318 reviews
Aug 5, 2026
BEAR
3 out of 5 stars
3 out of 5 stars review

NO MANUAL/ LOUSY INSTRUCTIONS

You include useless paperwork yet no brochure on operation The remote control is ridiculous, NO NUMBER BUTTONS to select channels. AM I SUPPOSED TO SCROLL THRU THE WHOLE TV GUIDE TO CHOOSE MY NEXT PROGRAM ? SO I AM USING MY OLD REMOTE. WHEN I TURN IT ON ITS IN LA LA LAND i HAVE TO SCROLL TO GET TO TV - LAST NIGHT AFTER I SELECTED A STATION IT TOLD ME "ANTENNA NOT CONNECTED" ? IT WAS CONNECTED !

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
reply from Samsung Advisor

Hi BEAR, We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality. For example: • Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE. • Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts. • RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel. These combined functions help create a cleaner design while keeping everything you need just a button away. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor

Aug 5, 2026
MarcoPollo
5 out of 5 stars
5 out of 5 stars review

Have Been the Perfect Solution!

We are a nonprofit in Northern California and we updated our offices and included three new screens for our Conference room, waiting room and ED's office. We can do presentations for donors, Zooms/Teams for meetings, or just images of our program project.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 27, 2026
Dallas180
5 out of 5 stars
5 out of 5 stars review

Great buy

[This review was collected as part of a promotion.] 5/5. This 75-inch Samsung TV has an amazing picture with sharp detail and vibrant colors. The setup was easy, the smart features work great, and it's perfect for movies, sports, and gaming. The large screen makes everything feel more immersive. I highly recommend it."

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Aug 1, 2026
TKFSNINJA
4 out of 5 stars
4 out of 5 stars review

TKFSNINJA

[This review was collected as part of a promotion.] It works so much better than my old T. V. No lag, no drawn out log in periods, very fast, very simple and very elegantIt works so much better than my old T. V. No lag, no drawn out log in periods, very fast, very simple and very elegant.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Aug 2, 2026
Nore174
5 out of 5 stars
5 out of 5 stars review

Family movie night

[This review was collected as part of a promotion.] My family and I love the Samsung. TV Plus other products that we have purchased over the years. I've been with Samsung way over 12 years. I love the product we enjoy it. It's responsive.And I will continue to support samsung.Thank you

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 20, 2026
MJKArch27
5 out of 5 stars
5 out of 5 stars review

Great Features for the price

[This review was collected as part of a promotion.] Excellent TV for the price. It was very easy to setup because the TV did most of the setup itself. The picture quality is fantastic with very good sound quality as well. The remote control that is provided has gotten very slender but it still is very responsive and doesn't lack any features.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 13, 2026
DeeM
2 out of 5 stars
2 out of 5 stars review

Not Up to Expectation

[This review was collected as part of a promotion.] My first Samsung product. Not very happy. Setup much more difficult than previous purchases. Not connection for my sound bar. Bought the Audio adapter. Still not recognizing. No usb marked arc or earc. I was told it was #3. Obviously not, since there is still no recognition. Picture OK. Support legs not nearly as sturdy as my previous Vizio. Probably my last Samsung product.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
reply from Samsung Advisor

Hi DeeM, Thank you for your feedback on the U8000HD. Please know your TV can connect to external sound via HDMI and Bluetooth. If you're not hearing sound from your connected device over HDMI ARC or eARC, here are some steps that can help: 1. Confirm proper port connection. Make sure you're using the HDMI port labeled ARC or eARC on both your TV and the connected device (like a soundbar or receiver). Use a High-Speed HDMI cable with Ethernet (HEC) or Ultra High-Speed HDMI cable to ensure full functionality. 2. Enable HDMI eARC Mode. Go to: Home > left directional key > Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode, and set it to Auto. 3. Enable Anynet+ (HDMI-CEC). ARC and eARC require HDMI-CEC to function. Go to: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) and set it to On. 4. Adjust Digital Output Audio Format. Some receivers and soundbars may not support all audio formats. Go to: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format, and set this to Auto if your audio device does not support Dolby Digital+ or other advanced formats. If your device does support higher formats, Pass-Through can be selected to send audio directly without additional processing from the TV. 5. Check TV firmware. Updates may improve compatibility and resolve sound issues. Go to: Settings > Support > Software Update > Update Now to install the latest version. If the issue continues, try restarting both the TV and the audio device, switching HDMI cables, or toggling Anynet+ off and back on. If you need further help, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available on the ‘Support’ section of our website. ~ Samsung Advisor

Jul 29, 2026
Sambo
5 out of 5 stars
5 out of 5 stars review

Smart

[This review was collected as part of a promotion.] The only issue I have is the very small remote. I bought a holder, so I know where it is and not lose it under the sofa. I bought a Samsung sound bar because the volume is too low. Been watching tv a totally different way like watching movies instead of news and Hallmark until I purchase it.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 20, 2026
BioPat
5 out of 5 stars
5 out of 5 stars review

Well done, Samsung

[This review was collected as part of a promotion.] We have multiple. Samsung TV's. Of all TV's, this new one is by far superior to the others. The contrast. Of all the items that might be in the screen. The responsiveness, how quick it is to set up even in a house that it uses only streaming. The sound is amazing. We are very pleased with the TV. That we've only had a week but look forward to many years of good service.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 27, 2026
Dr Daisy
5 out of 5 stars
5 out of 5 stars review

Beautiful clear picture

[This review was collected as part of a promotion.] Beautiful contrast and brightness. WOW, what a great samsung to watch movies on family night! All my tv's are samsung and have never had a problem. Just bought a Samsung washer and dryer reviews coming soon.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834