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Customer reviews for SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV for
SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV
4.8 out of 5 stars
stars
195 ratings194 reviews
  1. 5 stars86% (167)
  2. 4 stars11% (21)
  3. 3 stars3% (5)
  4. 2 stars1% (1)
  5. 1 star1% (1)
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Showing 1-10 of 194 reviews
Jul 11, 2026
Geg1953
5 out of 5 stars review

Geg Samsung review

[This review was collected as part of a promotion.] We purchased this television for the bedroom and only use it for a short time when retiring for the night.the television has a great picture and many options on channels and programs. Since we only use it for a short timeframe daily we are still learning how to navigate through the channels. We are enjoying the television. This is not our first Samsung Smart television. We had purchased a 65” Samsung Smart television 8 years ago and very pleased with it.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 20, 2026
MJKArch27
5 out of 5 stars review

Great Features for the price

Excellent TV for the price. It was very easy to setup because the TV did most of the setup itself. The picture quality is fantastic with very good sound quality as well. The remote control that is provided has gotten very slender but it still is very responsive and doesn't lack any features.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jun 27, 2026
Perfect patty
5 out of 5 stars review

Great accessories

I love the brightness of the TV I wear glasses with glaucoma so it's a great tool for my eyes I love my TV. I dont really like the contrast i play with it light to dark and the interface is perfect I see everything instead of moving my head left to right the resolution is crystal clear and I'm partial deft so the volume is perfect I love the soundstage

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 20, 2026
Elguapo
5 out of 5 stars review

Great features

Just bought new Samsung television due to I knocked off stand. Always buy Samsung TVs. TV was 5 years old. The new TV has much better picture and sound is louder for speaker TV. Like the new remote too. Price was inexpensive. All around better TV. Keep up the work Samsung

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jun 28, 2026
Anonymous
5 out of 5 stars review

50" class Crystal UHD U8000HD 4k smart tv

[This review was collected as part of a promotion.] this is the television I need for 2026 has lots of features it has a HD 4K it has a as iconic apps up there on the feature screen everything about this TV is classical and up-to-date don't cook don't cook don't bake but

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jun 22, 2026
Popcorn62
5 out of 5 stars review

Excellent Display Quality

[This review was collected as part of a promotion.] The display is bright and vibrant with excellent contrast. The responsiveness is smooth, and the screen quality is impressive for everyday use, gaming, and watching videos. I am very satisfied with the overall performance.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 5, 2026
Anonymous
5 out of 5 stars review

Great Smart TV.

Our previous smart tv died. We needed an affordable replacement. After doing research we decided to purchase the new Samsung. The quality of the picture was a pleasant surprise. The ease in setting up the TV and activating the apps to stream was relatively simple. We are very pleased that we chose Samsung.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jun 22, 2026
RedwoodT
5 out of 5 stars review

Perfect main television

I’m really happy with my 50-inch Samsung smart TV — the picture is crisp, the colors pop, and the UI is smooth and easy to navigate. Everything from movies to sports look great. The smart features feel fast and thought out, switching between apps is quick and painless. It also looks great on the wall, very streamline rather and bulky and out of place. It delivers exactly what I wanted as my main TV.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Jul 13, 2026
DeeM
2 out of 5 stars review

Not Up to Expectation

My first Samsung product. Not very happy. Setup much more difficult than previous purchases. Not connection for my sound bar. Bought the Audio adapter. Still not recognizing. No usb marked arc or earc. I was told it was #3. Obviously not, since there is still no recognition. Picture OK. Support legs not nearly as sturdy as my previous Vizio. Probably my last Samsung product.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
reply from Samsung Advisor

Hi DeeM, Thank you for your feedback on the U8000HD. Please know your TV can connect to external sound via HDMI and Bluetooth. If you're not hearing sound from your connected device over HDMI ARC or eARC, here are some steps that can help: 1. Confirm proper port connection. Make sure you're using the HDMI port labeled ARC or eARC on both your TV and the connected device (like a soundbar or receiver). Use a High-Speed HDMI cable with Ethernet (HEC) or Ultra High-Speed HDMI cable to ensure full functionality. 2. Enable HDMI eARC Mode. Go to: Home > left directional key > Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode, and set it to Auto. 3. Enable Anynet+ (HDMI-CEC). ARC and eARC require HDMI-CEC to function. Go to: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) and set it to On. 4. Adjust Digital Output Audio Format. Some receivers and soundbars may not support all audio formats. Go to: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format, and set this to Auto if your audio device does not support Dolby Digital+ or other advanced formats. If your device does support higher formats, Pass-Through can be selected to send audio directly without additional processing from the TV. 5. Check TV firmware. Updates may improve compatibility and resolve sound issues. Go to: Settings > Support > Software Update > Update Now to install the latest version. If the issue continues, try restarting both the TV and the audio device, switching HDMI cables, or toggling Anynet+ off and back on. If you need further help, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available on the ‘Support’ section of our website. ~ Samsung Advisor

Jul 7, 2026
Ludite1976
1 out of 5 stars review

No Account No TV

I could not use the TV without making a Samsung Account. I do not want a samsung account. The menus are horribly nested. Over air TV broadcast is our primary usage and it is 3 or 4 clicks deep from turning on. The picture is decent, but only after turning off all of the enhancements that make it look like a soap opera.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
reply from Samsung Advisor

Hi Ludite1976, Thank you for your review and for sharing your concerns. A Samsung Account is required to access Smart Hub, which powers the core smart features of your TV - including app access (like Netflix and YouTube), service updates, and content personalization. Without signing in and accepting the Terms and Conditions, your TV will function in a basic mode - supporting external devices (such as HDMI and over-the-air antenna), but streaming apps and Smart Hub services will be unavailable. We understand this requirement may not be ideal for all users, but it’s necessary for full access to Samsung’s smart features and connected services. If you need assistance creating or logging into a Samsung Account, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor