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Customer reviews for SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV for
SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV
4.7 out of 5 stars
stars
513 ratings503 reviews
  1. 5 stars79% (406)
  2. 4 stars15% (78)
  3. 3 stars3% (16)
  4. 2 stars2% (11)
  5. 1 star0% (2)
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Showing 1-10 of 503 reviews
Sep 5, 2026
Reviewer name: KStep
5 out of 5 stars
5 out of 5 stars review

Samsung TV Great Choice

The brightness is amazing, the contrast in colors really set the picture apart from the old TV. The response is quick, no more waiting for minutes for any of the remote actions. This is a great TV and we are enjoying it and we are so glad we made the purchase. KS

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Aug 24, 2026
Reviewer name: TeeDaManager
5 out of 5 stars
5 out of 5 stars review

Crystal Clear View and Sound!!!

[This review was collected as part of a promotion.] The 4k view enhances the brightness of every pigment that appears on the screen. The volume is perfect for hosting a party or just vibing at the house alone. It doesn't lag behind when changing channels in contrast to Roku or other TVs.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Aug 22, 2026
Reviewer name: Shopaholic
5 out of 5 stars
5 out of 5 stars review

Great features!

Excellent 4K clarity and upscaling make even older, lower-resolution standard definition content look surprisingly crisp on a big 65-inch screen! Great for Gaming. The smooth responsiveness is perfect NO glitches over here! Great for sports and kids movies the brightness and contrast makes you feel like you're there. Great Uniformity.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Sep 5, 2026
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

Great T V😎

I am watching my new 58 inch screen Samsung it is one of four Samsung in my house , the picture is great just like the others. The setup was a little different as I am in my 80 s but we got thru that with really no problems. I can recommend the Samsung brand as one of the best on the market,it's the only brand I think of when I think of T v😎🤙

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Sep 1, 2026
Reviewer name: Sarahbelle707
5 out of 5 stars
5 out of 5 stars review

Superior with royal roots

As a mom who loves a good movie night and definitely notices picture quality, this Samsung 75" Crystal UHD U8000HD has been such a great upgrade for our home. The picture is crisp, bright, and detailed, and the huge screen makes movies feel so much more immersive. It is almost like having our own little theater at home. I do love how simple the smart features are to use and how sleek the TV looks in the room. If I had to pick a couple of downsides, I do wish the built-in sound had a little more punch, especially for action movies, and a higher refresh rate would be nice for gaming. But for everyday TV, family movie nights, and streaming, I've been genuinely impressed every time we turn it on.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Aug 7, 2026
Reviewer name: Cuddles
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Find easier way to set up

Great price. But it should not take almost 3 hours to set up TV. Maybe I should've stuck with the previous Brand.

Helpful?1J8ZFWG37IIC20125857834
Sep 5, 2026
Reviewer name: Jenb
4 out of 5 stars
4 out of 5 stars review

Nice TV

[This review was collected as part of a promotion.] Our first smart TV! Picture and sound are good quality. Overall we are happy with the purchase. The toggle for the volume control on the remote is our least favorite. To turn it up or down we are constantly muting it.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Sep 5, 2026
Reviewer name: Grumpy
3 out of 5 stars
3 out of 5 stars review

It's a nice tv but I liked my Samsung I had before

I love Samsung but when I bought this one and got it home I discovered it didn't have a fiber optic connection for the soundbar. I used the hdmi instead. It has been a great tv until today. I turned the tv on and I have lines on the screen. It looks like maybe I bumped the screen somehow and it cracked. Can't see the menu or anything to watch it now.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
reply from Samsung Advisor

Hi Grumpy, Thank you for sharing your experience with Samsung’s U8000H. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue: 1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players) 2. Switch channels or inputs to see if the issue appears across all sources 3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test 4. Perform a cold boot by holding the power button on your remote for about 10 seconds 5. Ensure your TV has the latest software installed: Settings > Support > Software Update If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor

Sep 9, 2026
Reviewer name: Mamaw Patti
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too Many Apps and Too hard to Navigate

Remote was very small and hubby has large hand so got it paired with better one. Someone young would love this TV but it has way too much stuff you have to go to to watch anything. Picture good but also don't like cause it has very few hook-ups in back and we can't use our headphone system I had on other TV.

Helpful?1J8ZFWG37IIC20125857834
reply from Samsung

Hi Mamaw Patti,<br /><br />Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.<br /><br />To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Sep 5, 2026
Reviewer name: JFiechtner
2 out of 5 stars
2 out of 5 stars review

Don't Buy this TV

The TV is not a good one. It won't turn on with the remote or manually. The only way I can get it to work is by plugging in a Roku to the HDMI input port. I couldn't use a Sonos Beam because it only works by plugging it in to the same HDMI port and then I can't get a picture on the TV.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
reply from Samsung Advisor

Hi JFiechtner, Thank you for your feedback. To best understand the issues you are experiencing, please contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor