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Customer reviews for SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV for
SAMSUNG 55” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV
4.7 out of 5 stars
stars
651 ratings636 reviews
  1. 5 stars79% (512)
  2. 4 stars15% (97)
  3. 3 stars3% (22)
  4. 2 stars2% (14)
  5. 1 star1% (6)
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Showing 31-40 of 636 reviews
Sep 21, 2026
Reviewer name: Eric
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I'm really impressed with the U8000HD 4K Smart TV (2026). The picture quality is sharp and clear, with good color and plenty of detail when watching movies, sports, and regular TV. The 4K resolution really stands out, especially when viewing high-quality content. The smart TV features are easy to navigate, and apps load quickly without much hassle. The setup was straightforward, and the overall design looks modern and clean without taking up too much space. The sound quality is decent for everyday viewing, although adding a soundbar would be a nice upgrade if you want a more immersive experience. Overall, for the price, the U8000HD offers a lot of features and delivers a great viewing experience. Overall a great choice for anyone looking for an affordable 4K smart TV with a sharp picture and easy-to-use smart features.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Oct 6, 2026
Reviewer name: Normansmum
4 out of 5 stars
4 out of 5 stars review

This TV has forced us to learn how to find manuals

[This review was collected as part of a promotion.] It's been years since we bought a new tv so we were surprised there was no manual. We planned on transferring our dvd player and recorder, firestick, sound bar and our plug in ear phones but no connection for headphones and not enough hdmi for everything or no plug in spots for headset or sound bar. Learning how to fix all that has taken us time. After figuring out ways to get most hooked up and buying things to facilitate most of the rest being connected we are at a place where we can enjoy the new tv. We like everything else about this tv - just the set up was frustrating. I'm sure the younger set would have had less problems adjusting from their old set to the new systems. P

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Sep 20, 2026
Reviewer name: Brenda
5 out of 5 stars
5 out of 5 stars review

Highly recommend

[This review was collected as part of a promotion.] This TV has the clearest picture and sound. The color is wonderful without any adjustments. When you press the power button it immediately turns on. I have nothing negative to say. It's the best TV I've ever had.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Sep 21, 2026
Reviewer name: Jas B
5 out of 5 stars
5 out of 5 stars review

Love this TV

[This review was collected as part of a promotion.] This is the best TV I've ever owned. I was adamantly against smart TVs because I didn't have a use for all of the features they provide but when I started using my Samsung TV, I realized that it was the clearest picture, best gameplay experience and sound quality. Perfect size and perfect TV for me.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Oct 5, 2026
Reviewer name: AnaZ
5 out of 5 stars
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] After a few weeks with the Samsung Crystal UHD TV, I can say it has exceeded my expectations. The picture is clear and colorful, streaming is seamless, and the smart interface is user-friendly. For the price, it offers excellent quality and performance!

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Sep 21, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

A must buy

[This review was collected as part of a promotion.] the TV is an amazing product I'm glad that I researched it for a couple of weeks before I could board it I love the Readiness of it I love the gaming over version of it being able to have the apps open as fast as they do no product problems it's a really amazing TV the TV is an amazing product I'm glad that I researched it for a couple of weeks before I could board it I love the Readiness of it I love the gaming mode version of it being able to have the apps open as fast as they do no product problems it's a really amazing TV the brightness on it is amazing I'm glad that I was able to upscale the television and the Sound stage of it is great

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Oct 5, 2026
Reviewer name: Jimmee
1 out of 5 stars
1 out of 5 stars review

Bad audio output design, not so smart remote.

[This review was collected as part of a promotion.] What in the world were you thinking when you eliminated the optical and RCA audio outputs on the Samsung 70" class U8000H UHD Crystal Series - 4K Smart TV Model UN70U8000HDXZA. I tried to use a HDMI arc audio extractor hooked to the HDMI arc output but found that the volume couldn't be controlled by my preferred remote supplied by Spectrum my provider. The so called smart remote supplied by Samsung is totally useless beyond turning TV on and off. I can't even figure out how to control the volume or change channels, other than that the picture is great the sound from the rear facing speakers is fair. My biggest problem is that the device that transmits audio to my hearing aids requires an optical or RCA input which you eliminated so I have to get sound from the optical out on my cable box which means I can't get hearing aid sound when using streaming apps which is why I bought this TV in the 1st place as my old TV couldn't support the streaming apps included in my Spectrum package. I thought Samsung made quality products and had I known of these shortcomings I would never have purchased this TV. Bring back the audio outputs most people use and supply a usable dumb remote I'm extremely disappointed in this product

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Oct 8, 2026
Reviewer name: Dann
2 out of 5 stars
2 out of 5 stars review

Bluetooth for hearing aids fail

[This review was collected as part of a promotion.] I wear hearing aids and have a plug in Bluetooth transmitter that works on most TVs but won't plug into this one, it also allows room or speaker sound while transmitting to the hearing aids. This TV the sound is blanked out by the Bluetooth when activated. I cannot use the blue tooth hearing aids when others watch the same tv

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
Sep 20, 2026
Reviewer name: DenRussell
2 out of 5 stars
2 out of 5 stars review

Impossible to view in a bright environment

[This review was collected as part of a promotion.] Like all Samsung televisions, this one is reliable, but the screen image “disappears” when there is any light in the room. Great for dark or darkened room, but definitely not a good choice for a room with any sunlight whatsoever.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834
reply from Samsung Advisor

Hi DenRussell, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000H TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Sep 20, 2026
Reviewer name: Normansmum
5 out of 5 stars
5 out of 5 stars review

It's reliable and bigger picture

[This review was collected as part of a promotion.] We appreciate the clarity and picture quality. There are a few things we had to adjust from our last tv - no plug in for our sound bar or headset, not enough HDMI ports. We bought Bluetooth headset and a hdmi multi conversion. We are pleased with our new setup. Biggest problem with today's electronics is there is no manual and the set up steps require a lot of assumptions.

Review from Samsung US
Helpful?1J8ZFWG37IIC20125857834