We appreciate you choosing GE Appliances for your home and we're confident you'll have a great experience with your new microwave. If assistance is needed, please let us know, as we are always glad to provide troubleshooting tips and/or guidance for your appliance.

We love this countertop microwave! We're happy to hear it's working well for you, and that you appreciate the size and the Potato option that uses a sensor to cook perfect potatoes every time. Model GCST20S1WSS has several other great features, including a two-step child lock that helps to prevent unintended use by younger family members, providing peace of mind. This can be deactivated if it isn't needed for your household. We know you'll be preparing delicious food in your microwave for a long time to come. Enjoy!

We'd like to provide some information on your microwave's child resistant oven door. The requirement of child-resistant oven door latches has been implemented by all manufacturers of microwave ovens to reduce the likelihood of young children handling hot food and beverage items and to further reduce the potential risk of injury. You can find the steps to disable this feature on this model on pg. 7 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--RWyhV-qn--/c7a344910bcf510a3bc555d8cbaf306bc541ed7d.pdf.

This microwave features instant on controls that start cooking instantly with one-touch providing quick, easy, and convenient operation. We're confident it will continue to impress and thank you for continuing to choose GE Appliances for your home.