Carbon monoxide sensor renders the unit almost unusable. Any running engine will emit carbon monoxide. As soon as the sensor recognizes any amount within inches of the unit, your out of business. Mandatory disablement. Totally absurd that the fuel system cannot be drained. I would really like to know why Westinghouse would intentionally ignore such an important factor. The unit was designed to accept a convenient trickle charge, but for some reason, there is no explanation of how to use it. The overall unit has a lot of fantastic engineering design, but lacks on a few of the obvious.

I just bought this. It was very well packed. Setup was easy and uncomplicated. Added oil & fuel and it started right up. I tested all of the outlets. They all operated except the 120/240V AC 30 amp outlet. The 30 amp circuit breaker switch immediately above it is broken. I will contact Customer Service to see about repairing it.

I bought this for emergency power so I haven't used it yet. However, this came with everything you need to assemble it and get it ready for use. The instructions say you must remove it from the pallet to put on the wheels but that isn't true, I had no trouble putting them on still on the pallet.

I needed something big for powering ac/heat just in case ! This unit arrived unmolested by transport. I am impressed by the completely clear and concise manual along with all the features on the generator. Followed the step by step instructions and the unit fired right up. Ran it for 20 min. to break in which I will repeat 3 or 4 times before serious use !

After the last power outage, finally decided to go ahead and buy a generator for the house. After doing our research we chose the Westinghouse GEN 9500. The assembly and set up was very easy and everything worked perfectly after the initial setup. . Haven't had to use it for an emergency yet but I'm ready!

Received my WGen 12000DF today and it arrived perfectly shipped and in pristine condition. It was only a few simple steps (attach the wheels, add oil and gas, and attach the battery) before my new generator was up and running. Runs smooth, supplies plenty of power from it's many receptacles, and isn't loud. Next step is a transfer switch for the house and I'm complete and ready for the winter. Thank you for the high quality product!

I bought this generator for home use when the power goes out. I replaced an extended life generator from another brand that finally died during the power outage we just had here in AL. I shopped for several days to find an extended life dual fuel generator with a pressurized oil lubrication system and filter. I could not locate one and finally decided to purchase this generator for its features, less than 5% THD, and run time. Nowhere in the description for this generator, nor in any of the photos, does it indicate that this generator has pressurized oil lubrication. When it arrived yesterday we were amazed and absolutely thrilled that it has this feature. If this is emphasized in the advertisements and description Westinghouse would probably sell a lot more of these generators. We prepped it and then started it inside a metal storage building. Yes we know that we should have been outside. We were surprised and impressed that it was so quiet that we could actually talk to each other beside the generator in a metal building. We were impressed that the muffler was so large. Really happy with our purchase.

I received the WGen12000GFc generator couple days ago. This generator was recommended by friends, and I did not know what to expect. Instantly I was impressed with the packaging, and very pleased by what seen once unpackage, very well built and user friendly. If you searching for backup power do not look past the WGen12000FDc.

I have the baby brother WGen9500DF and loved it to provide power to my house but moved into a larger home and it was not quite large enough to handle the load. I decided to get this monster to do the job. I have yet to connect it to my house but love all of the features and some new ones my old generator didnt have. Power outages happen especially in Texas but I won't have a problem keeping the heat or AC on!

Bought this based on all the positive reviews. Just had it installed and everything seems ok. Trying to figure out how much oil was needed was a bit of challenge. There's no low oil indicator, only a dipstick which is bright yellow and difficult to see the actual oil level. Just hope it works when it's needed.