Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars1,936 ratings1,936 reviews
  1. 5 stars81% (1,560)
  2. 4 stars14% (267)
  3. 3 stars3% (53)
  4. 2 stars1% (15)
  5. 1 star2% (41)
Sort by |
Showing 61-70 of 1,936 reviews
Jan 31, 2026
Tallboy829
5 out of 5 stars review

Whole house power

Arrived fast. Went together easy and powered up right away. Had 50 amp disconnect, soft start and lp gas connect added after Helene. Can roll it out and power the entire hot in a few moments notice. No getting gas or bottles filled. Great product

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Dec 6, 2025
Fire guy
5 out of 5 stars review

Great Power for my home!

I bought this recently, and I'm just breaking it in. It is loud and heavy, but it will run my whole house, including pool, A/C and portable spa. I love the tri-fuel feature as I have 3 ways to power it. It is currently connected to my gas meter.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 9, 2020
GIBBY56
5 out of 5 stars review

GREAT FEATURES,GOOD QUALITY

THIS IS MY 2ND WESTINGHOUSE GENERATOR.BOUGT IT TO POWER A 2ND HOUSE. ALWAYS OWNED GENERAC GENERATORS. I AM GLAD I GAVE WESTINGHOUSE A TRY.VERY HAPPY WITH THE PRODUCT,GOOD QUALITY,GOOD FEATURES

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Sep 25, 2025
JohnCO
5 out of 5 stars review

A great generator - a serious piece of hardware

I just purchased this for home backup and shop use and have only run it a little. My plan is to connect it to the house natural gas and use that as much as possible. This thing will easily run everything in the house, even though it has to be derated due to the altitude. It seems very well built and uses quality components. I like the paint finish too, nicely done. It is very convenient that they included the oil and the battery with the unit, which makes it possible to complete the setup and get it running as soon as it arrives.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Jun 25, 2025
Katdaddy
5 out of 5 stars review

Great features lots of power

I bought it a week ago to prepare for a hurricane. I tried it connected to the house panel with a 50 amp power cord. This thing powers the whole house, 4 ton AC electric dryer, electric stove and water heater simultaneously this thing is a beast love it

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 27, 2025
Paulrg
3 out of 5 stars review

WGEN14500/18000, initial review

Only 3 stars at present until Westinghouse responds. And, no recommendation until Westinghouse responds. Assembly instruction are clear, and assembly and initial setup went pretty well, but there are a couple of issues. Once the wheels are on, the battery cannot be removed to connect the cables, so off came the wheel. Also, the dip stick is awkward to use because on a instruction plate above the stick's grip. Still, minor issues. I put in 5 gallons of 87 octane unleaded gas (<10% alcohol). The generator started immediately, with no issues. I let is run for an hour without any load connected. I do have a concern about the engine and generator stability. The engine RPM had a slight instability which sounded like a very, very, slight misfire, but no popping from the exhaust. Voltage and Frequency shown on the set's display was 240 +/- 1V, and 59.6 - 59.9 HZ. I did not connect it to my house, choosing to wait until the following day. Following day: The set powered up immediately, which was nice, but I noticed that the display was now showing an unstable frequency 59.3 - 59.8 HZ (why lower than yesterday?). Voltage was 240/241 V.. Stopped and restarted the set, but no difference. I had intended connecting to the house though the 50A inlet and interlock, but, before doing so, I decided to first look at the voltage waveform with an oscilloscope and meter. I was surprised to see that the intended sine wave looked more like a triangular wave. I don't know if this is the correct output from the Westinghouse generators, so I will look forward to Westinghouse's response. Attached are two video's showing the generators output vs my utility supply. For a valid comparison, the same test setup was used. Couldn't attach the videos because it seems that Westinghouse only accepts YouTube videos, so all I can show is a photo of the WGEN's output waveform.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 2, 2025
Bubbayaga80
5 out of 5 stars review

Powerful and Reliable Generator

I am born and raised in Florida and have been through countless hurricanes. Power can be down for weeks and even months. I needed something powerful and reliable, and so far this generator fits the bill. Have not tested it for an extended period of time but this thing crank right up first try. The remote start is an appreciated bonus. This generator gives me the ability to run my entire house with a/c, minus the drier and oven. As a mechanic, I cannot emphasize enough how important the break-in process is. It requires several oil changes with unloaded and loaded power cycles. There is little to no information about this process in the manual and the choke settings explained in the instructions is wrong, but common sense should prevail as it is an obvious typo. I absolutely love the tri fuel capabilities. When the power is out you will not be able to refuel if you run out. Having the ability to use propane when that happens is a game changer. Get you several 14 gallon fuel totes, fuel stabilizer, a cover for the generator and properly rated extension cords if you're not hooked to your panel. Obviously keep the generator as far away from windows and doors as possible. All together I rest easy knowing my family is prepared if and when another storm hits. I have owned Westinghouse in the past that was unfortunately stolen, but I find this brand to be of high quality and dependable. I definitely recommend this generator.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 24, 2025
tjconk
3 out of 5 stars review

I am new to generators

Purchased June 3rd, 2025. Just now got around to hooking it up. Pre start check list was a little difficult. It was hard to access the battery terminals to hook up the battery cable. Also hard to add oil. I had to get a very long funnel and wasn't sure how much oil to put in. So I had to add a little and then check the dipstick multiple times. The dipstick is also difficult to access and re-insert. After pre-start check list, the generator started right up. However, when I connected it to my house electrical panel, the electricity did not come on. This may be an issue with the electrician who installed the service plug for my electric panel. I will be having him come out to check it out. If it turns out it was his mistake, I will rate this at a 3.5. If it's an issue with the generator, then obviously my rating will go down.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Sep 10, 2025
RoadWarrior
5 out of 5 stars review

This Generator Far Exceeded My Expectations!

I live in a luxury RV in the FL Panhandle and I wanted a generator that could handle 3 air conditioners, washer/dryer, refrigerator, and everything else in the event of a power outage. The dual fuel provides an excellent option in case gasoline becomes scarce. We thing we are now prepared for any electrical outage. Excellent product! Thank you!

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 8, 2025
Bad Generator
1 out of 5 stars review

Not worth the money

My unit ran great the first few times I used it. After the 3-4 time I went to use it, it wouldn't start and if it did only stayed running for a few mins. Took it to factory authorized repair that kept getting same bad part several times. After 2 1/2 months they are finally replacing the unit, I'll never buy another of these.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128