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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars
2,096 ratings2,096 reviews
  1. 5 stars81% (1,693)
  2. 4 stars14% (285)
  3. 3 stars3% (56)
  4. 2 stars1% (17)
  5. 1 star2% (45)
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Showing 51-60 of 2,096 reviews
Nov 24, 2025
Reviewer name: Afriendlybalrog
4 out of 5 stars
4 out of 5 stars review

Solid generator, but funky natural gas connection

Generator works great. Powers the whole house, including AC, while running on natural gas. Only issue I had was connecting it to my 3/4” gas line. Apparently this now comes with a 5/8” outer diameter threaded fitting, and I had to combine a few different adapters to connect it with my gas line. Also, the manual and the listings online don’t give CFH or BTU requirements for running on natural gas, but fortunately I was able to find it in the reviews. This is information that should be in the item documents

Review from westinghouse.com
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Sep 24, 2025
Reviewer name: sammo39
5 out of 5 stars
5 out of 5 stars review

Ready for the Florida Storms

I just received this generator. Set up was easy if you follow the manual. When adding oil make sure you do so incrementally. My unit had a little residual oil from the factory, so you likely won't need the whole quart. Pairing the remote was a breeze and start up was easy. After the break in period I will update this review. So far I am very pleased with my purchase.

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Nov 17, 2025
Reviewer name: GregoryKY
3 out of 5 stars
3 out of 5 stars review

just got it & registering

Hope it works better than a smaller gas Westinghouse I bought. Had to take in for repairs twice in the last year, right when I needed it. Would not have purchased a Westinghouse again, but reviews are good and I need a bigger tri-fuel unit and westinghouse was the only one with everthing I want

Review from westinghouse.com
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reply from eComm

Hi, Thank you for sharing your experience, and we’re sorry to hear about the difficulties you had with your previous unit, especially at moments when you needed it most. We understand how important reliability is, and we truly appreciate you giving Westinghouse another chance with your new tri-fuel generator. We’re confident this larger unit will serve you well, but if you run into any concerns at all, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571. Our team is here to support you and make sure your generator performs the way you expect. Thanks, Sydney, Westinghouse

Oct 1, 2025
Reviewer name: Eric!!!!!!!!!!!!!!!!!!!
5 out of 5 stars
5 out of 5 stars review

Great so far

I bought the WGen14500TFc last year. It runs like a champ and it easily powers my entire home except for central heat/air. I don't know that it wouldn't also handle the HVAC but I may consider adding a soft start before I try. It is a little noisy but I knew that going in and it is a fine tradeoff to have this level of backup power at a good price point. Right now my only recommendation to improve the generator would be for it to come with a magnetic oil drain plug.

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Dec 9, 2025
Reviewer name: Rick3603
4 out of 5 stars
4 out of 5 stars review

Rough start but everything finally worked out ok.

Purchased the first generator and took over a month for Westinghouse to send me the correct adapters, hose ect. This took five different phone calls and deliveries. When I fired up the generator for the first time it leaked gas and would not start. More phone calls. Eventually they sent me a new generator, and all is well. The generator is working well and is power my entire house (3600 sq/ft). I am happy with the product but what a journey it was

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Sep 6, 2025
Reviewer name: LanceJ.
5 out of 5 stars
5 out of 5 stars review

Great so far!

I had been looking for a powerful generator for a while. We had lost power for a day and a half not too long ago due to a tornado. After that a sub station close to the house had to be shut down due to it causing a grass fire. My wife and I were ready to get a generator. I had looked for a while and the reviews on this one were great. I’ll try to let you all know the more I use it.. hopefully I’ll never have to!

Review from westinghouse.com
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Nov 17, 2025
Reviewer name: NegoDan
5 out of 5 stars
5 out of 5 stars review

Westinghouse WGen14500TFc is the best in its class

*The Positive: Power and Performance: 13,500 peak watts, 10,500 running watts (propane), are powerful enough to run my entire 3300 sq ft home(built in 2023), including central A/C units and multiple appliances simultaneously. -Ease of Use & Setup: The setup process is described as straightforward, and features like the electric start, remote start key fob, and push-button operation are highly appreciated for convenience, especially during bad weather. Total time: 45 minutes. -Fuel Versatility: The tri-fuel (gasoline, propane, and natural gas) options are major highlights, offering flexibility and reliability when one fuel source might be scarce. Mine runs ONLY on propane: 3 sets of 100L tanks- my choice. -Quality Build: well-built, rugged, and durable, with solid construction designed to last. -Low THD: This specific model offers low Total Harmonic Distortion (THD) (<5%), making it safe for sensitive electronics like laptops and cell phones. *Some Critical Issues: -Noise Level: It's loud when running(depending on where you locate it), which is a concern for nighttime operation or proximity to neighbors. I used the Generator Exhaust Extension Silencer Kit(Amazon) with Insulated Through-Wall Mounting Plate, and solved the noise and CO problem. -Weight/Mobility: The units are heavy (around 348 lbs), so while they have wheels and handles for portability, moving them requires effort. -Minor Component Issues: a sensitive CO sensor that causes the unit to shut off, quick-connect fittings, and other accessories are available to buy if needed. *Overall, after 1 year of use in Florida, I am extremely satisfied with this purchase, considering the generator a great value for the money and a reliable investment for home power backup during hurricane season outages.

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Sep 25, 2025
Reviewer name: JohnCO
5 out of 5 stars
5 out of 5 stars review

A great generator - a serious piece of hardware

I just purchased this for home backup and shop use and have only run it a little. My plan is to connect it to the house natural gas and use that as much as possible. This thing will easily run everything in the house, even though it has to be derated due to the altitude. It seems very well built and uses quality components. I like the paint finish too, nicely done. It is very convenient that they included the oil and the battery with the unit, which makes it possible to complete the setup and get it running as soon as it arrives.

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Sep 6, 2025
Reviewer name: TBlade
5 out of 5 stars
5 out of 5 stars review

Reliable Power and Great Flexibility

I’ve been really impressed with this generator so far. The tri-fuel option is a huge plus, giving me the flexibility to use gas, propane, or natural gas depending on what’s available. It starts up easily and runs smoothly, providing plenty of power for my home during outages. The CO sensor adds extra peace of mind for safety, and the overall build quality feels solid and durable. It is on the heavier side, but the wheels make it manageable to move around when needed. Overall, a dependable and powerful generator that does exactly what I need.

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Sep 8, 2025
Reviewer name: CoUnTrY83
4 out of 5 stars
4 out of 5 stars review

Great Product!

Product was quickly delivered and packed very well. Haven’t had long enough to test out so that’s why I give the 4 stars and not 5. I did run for 1 hour unloaded to start the break in period and took a few remote starts to allow fuel to reach the system and then generator did run smoothly. So far so good. Time will tell!

Review from westinghouse.com
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