I bought this to power my house when the electricity goes out. The assembly was straight forward. It's very heavy so you have to use a hoist or someone to help lift it off of the pallet. I bought this to run on propane. My only gripe is the switch to select gasoline or propane is poorly illustrated.

I bought this unit shortly after Hurricane Beryl. In my area having a generator is no longer optional. This unit offers exactly what I need which is dependability, multiple options, and versatility. If gas or propane is scarce I can connect the unit to my natural gas provided by my utility company. It came with a natural gas hose and a key fob which was an added bonus. The construction of the product is solid and comes with wheels and a foldable handle that makes it easy to move the generator as needed. It's simple this unit provides the power and functionality I need to power my entire house in the event of a power outage. I would definitely recommend to my family and friends.

I bought this to power my 2,200 sq ft home. My home is totally electric and it powers everything in my home. It also powers my central a/c unit which is an a/c, heat pump combination. I tested this generator by turning on every single light, in my home and I also started my washer and dryer along with my electric stove including the oven, and even my microwave, and air fryer. I went to extreme by running EVERYTHING in my home at the same time which will likely never happen in daily living. I wanted to be certain this generator would handle the load in a power outage and it surpassed my expectations. Great generator.

We have three kids under 7 in Southeast Texas. Ever since the big freeze in 2021 we have had many extended outages from events like storms, derechoes, and hurricanes. We got by with a small generator but after soft start issues and multiple days over 100 degrees, we needed to upgrade to a more powerful generator and could not spend alot or justify a permanent backup generator. This 20kW SHOULD do what we need it to--power the big A/Cs and a majority of the house. We'll see as now I am waiting on an electrician to upgrade the receptacle from 30 amp to 50 amp. One thing to note is that this was delivered and left on a pallet. Getting the wheels on was not as bad as I thought but getting it off the pallet was a challenge. I do not own any pulley or lifting systems, so that kinda sucked. I am hoping this bad boy can handle keeping us functional. We just got back up and running after Hurricane Beryl--5 days no power. This Westinghouse 20kW was delivered AFTER we got power back...3 starts for not communicating how it would be delivered, missing washers for the wheels, and not having a chance for a trial. (Leaving this review gets me a Westinghouse 15ft powerstrip)

Our Westinghouse 14500TFc generator arrived the other day and tested it out. We used the Nat Gas hookup we just had installed as fuel and it worked great. Easy, no gasoline or propane to mess with unless we have to. And in the future, no trips to the gas station, no 3AM filling or having to burn out the unused. It powered the whole house plus air conditioning too. Ha! Actually looking forward to the power going out just to use it. Well constructed and quite heavy, but moves easily with the no pump tires. Nice. A little bit noisier than our last and smaller generator but nothing unexpected. Quite long hoses for the electric and nat gas. I didn't measure them but surprised how far I can put it from the house. We're very happy with our purchase.

The WG12000DF generator is powerful. It does what it says it can do. It powers up everything in my house. I can run one A/C unit at a time with it. It's easy to set up and run once its outside the box it came in. I just followed the quick start up guide. It's easy to move around with the included handlebars. The no run-flat tires are sturdy and strong enough to hold the heavy side of the generator. I especially like the remote start feature. However, I would have tweaked a few minor areas that I saw could've been improved. I would've liked to see the 50 amp outlet moved away from the wheel area. I had a difficult time connecting my 50 amp cord to that outlet. The generator is noisy, and some kind of sound muffler would have been helpful to have on it. The oil dipstick could have had a min and max label put on it. An oil indicator level on the outside (similar to the gasoline indicator level) would also have been good to have. Exposed outside metal surfaces can get hot to the touch. An extra layer of heat resistant foam should've been placed on those areas as an extra layer of safety. Other than these minor issues, the generator is great!

Arrived as advertised. After a few steps, fully operational. Started right up and passed all electrical tests. 5 star as generator, lowered to 4 due to wheel placement interference with battery access and 50A plug. While not used extensively yet, idles at acceptable noise level but noisier than expected at low amp draw.

I bought this generator to use due to frequent power outage at my cabin. Have a heat pump, well and electric hot water. I received it and it was as advertised. Delivery was great. Easy to assemble. It started right up. I look forward to testing it with a load..

This generator is not only the best investment we bought but now we have a piece of mind when our power goes out. We just went through Helena with a small generator that got us through but now with this beast we can power our whole house and not worry about overloading and cords running all over the house. We are getting this hooked up to the house so it will always be ready when needed. Thanks Westinghouse!! Btw runs like a dream and absolutely love that we can use gas or propane. Isn't very loud for how big it is.

I picked this up yesterday and started breaking it in today. I have to say I was pleasantly surprised at the build quality of this generator. It was incredibly easy to get setup, instructions were easy to understand. It started up first try and run very smoothly. The smart idle is a great feature! Though the instructions don't state as much, I am doing a break-in period of running it for an hour with no load, changing oil, running it again for an hour, changing oil, and then running it again with a load. I don't see a reason it wouldn't be able to handle any household load I throw at it. Will follow-up after all of this is done. Despite the weight of the machine it is incredibly easy to move around. Not only that, it even looks great. If I had any complaints it would be changing the oil. It appears to be virtually impossible to do so without an absolute mess. Otherwise, I am ecstatic about my purchase. I got a 10ft 6 gauge cord to plug directly to the 50 amp outlet. I have a feeling the setup will work very well!