I ended up picking this model because of the low THD rating. What I was very surprised on was how quick it was shipped and delivered. The delivery guy even helped moving the carton through the ice/snow to get it to my garage! Setup went smooth and am in the process of performing the motor break-in period. Starts on LP and gasoline have been flawless. The only negative I would have on this, so far, would be the lack of a pull start capability for backup.

This generator is not only the best investment we bought but now we have a piece of mind when our power goes out. We just went through Helena with a small generator that got us through but now with this beast we can power our whole house and not worry about overloading and cords running all over the house. We are getting this hooked up to the house so it will always be ready when needed. Thanks Westinghouse!! Btw runs like a dream and absolutely love that we can use gas or propane. Isn't very loud for how big it is.

Carbon monoxide sensor renders the unit almost unusable. Any running engine will emit carbon monoxide. As soon as the sensor recognizes any amount within inches of the unit, your out of business. Mandatory disablement. Totally absurd that the fuel system cannot be drained. I would really like to know why Westinghouse would intentionally ignore such an important factor. The unit was designed to accept a convenient trickle charge, but for some reason, there is no explanation of how to use it. The overall unit has a lot of fantastic engineering design, but lacks on a few of the obvious.

I am born and raised in Florida and have been through countless hurricanes. Power can be down for weeks and even months. I needed something powerful and reliable, and so far this generator fits the bill. Have not tested it for an extended period of time but this thing crank right up first try. The remote start is an appreciated bonus. This generator gives me the ability to run my entire house with a/c, minus the drier and oven. As a mechanic, I cannot emphasize enough how important the break-in process is. It requires several oil changes with unloaded and loaded power cycles. There is little to no information about this process in the manual and the choke settings explained in the instructions is wrong, but common sense should prevail as it is an obvious typo. I absolutely love the tri fuel capabilities. When the power is out you will not be able to refuel if you run out. Having the ability to use propane when that happens is a game changer. Get you several 14 gallon fuel totes, fuel stabilizer, a cover for the generator and properly rated extension cords if you're not hooked to your panel. Obviously keep the generator as far away from windows and doors as possible. All together I rest easy knowing my family is prepared if and when another storm hits. I have owned Westinghouse in the past that was unfortunately stolen, but I find this brand to be of high quality and dependable. I definitely recommend this generator.

I received the WGen12000GFc generator couple days ago. This generator was recommended by friends, and I did not know what to expect. Instantly I was impressed with the packaging, and very pleased by what seen once unpackage, very well built and user friendly. If you searching for backup power do not look past the WGen12000FDc.

I bought this product less than a month ago and it was delivered promptly. Also, the packaging was really great. In order to avoid damage. Registering my product was very easy assembling. My product was very easy. Contacting customer service just to ask questions was very easy and I appreciate i the patience and kindness I was shown.

Ordered the Wgen12000DFc that was upgraded to the Wgen18000DFc in 2024. My understanding is that the specs. were better than the manual previously stated. That being said, No buyers remorse. If your on the fence and on a budget, about a generator, you need to get off the fence and get this beast. I'm a one handed 68 year young man on a fixed income, this has all the helpful options to make a power outage as painless as possible. If I can work or move this thing you can too.

This generator is definitely heavy duty and it will get the job done, whatever your power needs may be. Awesome to have the 50 amp option since I will be mostly using it as a backup power supply for my entire home. Shipping was fast and on time as advertised. I would definitely recommend this item.

When I was looking for a powerful generator that could take care of our needs after a hurricane, I turned to our electrician who recommended the WG 9500DF. He was right. The 9500DF is easy to operate and delivers power big time. We couldn’t be happier with this product.

I bought this generator because it was still portable and had a big enough rating to run my whole house, it is duel fuel (gas or propane) and has a remote control to start it from inside the house I have not had an opportunity to try it out during a power outage yet , but I am sure it will be used shortly, winter has not left us yet