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Customer reviews for Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet for
Westinghouse 18,000/14,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet
4.7 out of 5 stars
stars
2,128 ratings2,128 reviews
  1. 5 stars81% (1,719)
  2. 4 stars14% (288)
  3. 3 stars3% (58)
  4. 2 stars1% (17)
  5. 1 star2% (46)
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Showing 521-530 of 2,128 reviews
Mar 21, 2022
Reviewer name: The Troll
5 out of 5 stars
5 out of 5 stars review

Excellent Performance

I purchased this generator to power my house and I also wanted the option of dual fuel, because with some of the power failures we have had in our area, gas stations could not dispense gasoline. This generator easily powered my home when I tested it. It easily supplied my two refrigerators, boiler, and a large air conditioning unit (the condensing unit and the air handler). This was done while running on propane. This generator is not noisy-probably as loud as a riding lawn mower. The generator is fits in the back of my garage, and for a man with a bad back, I had no problem maneuvering it.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Sep 23, 2023
Reviewer name: happybob53
5 out of 5 stars
5 out of 5 stars review

Great as a backup generator for a big house

This generator was purchased to feed the geothermal heating system of the house with a 5 Ton compressor during power outages in the Northeast winter. During testing, the inrush current was too high, so a soft start device was installed. Now the generator works like a charm with no hiccups when the compressor kicks in. Starts on either fuel from the first crank. Has enough power to supply the essential load of the house through the 50A cable with interlock.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
May 19, 2025
Reviewer name: Bin5
4 out of 5 stars
4 out of 5 stars review

Capable Monster

Used for a three day power outage in a large all electric house. Generator kept shutting down the first night, so I changed the oil guessing that may be the problem. After that, performed flawlessly. Very heavy unit, but was able to unpack and set up alone using ramps to get it off the packaging base.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Oct 19, 2019
Reviewer name: Robert55
5 out of 5 stars
5 out of 5 stars review

Wgen12000df

I bought October of 2019. I was a little Leery about the purchase by some of the reviews about battery issues. But when I took it home I had no problems of the such. Fire on second attempt and seems to work well. A little loud but it was Expected for a generator of that size. Appears to be well built.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Feb 10, 2025
Reviewer name: 30 Amp Camper
5 out of 5 stars
5 out of 5 stars review

Neat Generator

Between owning a WGen3600DFc and this one, they both are on the heavy side so a two person lift is recommended. I like the protective covering on this model unlike the open body on the WGen3600DFc. I have not used this one yet but I expect to have the same results as my other generator. I bought this one as it runs in less fuel but for longer. Both generator are relatively the same size.

Review from westinghouse.com
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Sep 24, 2025
Reviewer name: sammo39
5 out of 5 stars
5 out of 5 stars review

Ready for the Florida Storms

I just received this generator. Set up was easy if you follow the manual. When adding oil make sure you do so incrementally. My unit had a little residual oil from the factory, so you likely won't need the whole quart. Pairing the remote was a breeze and start up was easy. After the break in period I will update this review. So far I am very pleased with my purchase.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Aug 25, 2023
Reviewer name: RBF23
5 out of 5 stars
5 out of 5 stars review

Great Generator

Purchased because of multiple storms leading to power outages recently. Works great to provide power to needed household appliances in those cases. Also great for using around the farm in places where there is no power. No issues so far, happy with my purchase.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
Oct 17, 2022
Reviewer name: Zhigo16
5 out of 5 stars
5 out of 5 stars review

Fires Right Up!

Purchased the WGen Dual Fuel 12KW/9.5KW generator on Tuesday and it was delivered free the following Monday. Assembly was easy even for a 60 y/o woman despite this 200+ lb beast. Filled oil. Hooked up propane regulator. Connected battery, turned on & started it up. One press of the start button & it automatically tried to start 3 times before firing up. Powered the main breaker & tested all the 120V outlets...all drawing power. Tesyed the remote key fob several times & she shuts off & restarts like a champ.. Will have an electrician install a transfer switch & interlock before it gets cold so I can have peace of mind this cold dark winter.

Review from westinghouse.com
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Oct 4, 2024
Reviewer name: GenX62
3 out of 5 stars
3 out of 5 stars review

14500 generator

Replacement for a home lite 5k, oil dip stick is sub par trying to get it in and out is a royal pain. Trying to check oil level on it is nearly impossible with new oil. Shiney dip stick clear oil and no cross hatching on it. No information in manual about oil filter part number, other than change it at 300 hours. Hopefully everything works ok after test run and break in.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128
reply from eComm

Hi, Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear about your experience and want to assure you that we’re committed to making this right. I’ve forwarded your concerns to our quality control manager to address the issue and prevent it from happening in the future. We truly appreciate you bringing this to our attention, as it helps us improve. Please don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571—we’d be happy to assist you. Thanks, Sydney, Westinghouse

Jan 8, 2025
Reviewer name: DEW2
5 out of 5 stars
5 out of 5 stars review

Westinghouse WGen20000c

Bought this generator 1-7-2025. l looked at quit a few before deciding to purchase it. I haven't gotten a chance to run it yet. I'll have to go thru to break in process first. Then once completed, I'll hook it up to run the house to see how it performs.

Review from westinghouse.com
Helpful?6U5DH3Z8P3XF20099722128