I bought this after the winter storm in 2021. First time I used it it worked great and used it for 3 hours. The next time I used it it wouldn't start so I took it to the shop and they got it fixed. Third time I used it everything was great. The fourth time it was hard to start and when it did start it backfired and died. I tried to start it again and it was making a loud knocking noise so I turned it off. Now I'm trying to get it fixed under warranty and no one will return my call. Please do not buy this thing. They don't want to do anything under warranty.

Just took the unit out of the box and it won't start. Fully charged the battery with the trickle charger. Engine still won't turn over. Plus, it has no manual start option, so I'm dead in the water. Hope this storm doesn't cause the power to go out.

THE BEAST IS WHAT THIS IS. ALL 432 LB'S OF HER. AFTER ATTACHING THE WHEELS AND MANEUVERING THIS THING OFF THE CRATE, IT WAS AN EASY PROCESS TO GET THE BEAST READY FOR FUTURE POWER GRID FAILURES. BOLTED ON THE LIFT BAR, FILLED THE CRANKCASE WITH THE 1.6L OF SUPPLIED OIL, CONNECTED THE BATTERY TERMINALS, ADDED SOME GAS, PAIRED THE REMOTE START FOB. THE BEAST STARTED ON THE SECOND TRY AND RAN WELL. I WILL ADD AS I READ QUESTIONS/ANSWERS ONLINE ABOUT THIS UNIT, I SAW NEW OWNERS SAY THAT AN OIL FILTER WAS NOT DESIGNED ON THIS TWIN MOTOR. I FOUND THE FILTER LOCATED FORWARD FROM THE MUFFLER ON THAT SIDE, LOWER SECTION OF THE MOTOR AN OIL FILTER RESIDES. THIS GENERATOR WILL GIVE MY FAMILY A GOOD SENSE OF SECURITY WHEN THE NEXT HURRICANE HIT MY AREA OF FLORIDA.

I bought this generator in December. Tested it out this week before the storm. It does want to work with gasoline. Hopefully they can fix this problem. Should not have these issues for the amount of money I paid for it. The generator works on propane

I bought this generator a week ago with plans to setup powering our 3000sq ft home as a whole house generator. It didn't disappoint! After several weeks of research and seeking references from those that own portable whole house generators I landed on the Westinghouse Tri Fuel 14500. I liked its flexibility of fuel sources and the setup plans I had included running off our home's natural gas meter through a quick disconnect setup. This generator comes with both a natural gas hose and a hose with regulator for using LP gas. When the generator arrived my electrician was here installing an interlock switch in my home power distribution panel and 50amp weather rated receptacle outside. I quickly assembled the wheels and rubber feet on the generator and rolled it off the pallet. I had installed the quick connect to the gas meter that morning so everything was ready to go. Before starting the generator I followed the generator manual instructions, added oil, which it comes with, and connected the battery. Next was pairing the key fob . Once I had everything ready I connected it to the natural gas fuel source and started the generator. The generator started up with no issues. As the manual instructions confirmed the generator needed to be run for 5 hours under a light load to allow for break in of critical parts before handling heavy electrical loads. The break in time completed the day. The following day I conducted a power outage simulation. I hooked up the generator to the house through the 50amp locking receptacle with 50amp 25' power cord. Fired up the generator and flipped the main breaker off on the home power distribution panel. This allowed me to slide the interlock device so I could flip on the 50 amp generator power breaker. I had also flipped off the 50,49 and 30 amp breakers. This was done to avoid placing too heavy of a load on the generator. The generator powered all of the 115 volt outlets and lights in the house with no problems. Next up was to test the generator powering our 5 ton AC with the lights and receptacles on. I flipped on the AC 50amp breaker and turned down the thermostat. The AC started and you could hear the generator grunt once and drop in running tone but know issues! The generator powered everything including the 5 ton AC unit at the same time! What a beast! Keep in mind, I did install a hard start kit on the AC before performing this test to lower the start up amp requirements from the AC compressor. I don't think the generator would have powered the 5 ton AC without this modification.

I said in another review how much I enjoyed this great generator running on gas but it wouldn't run on propane. I said I would update that review when the issue was resolved. It was and I am happy to say that this great generator runs GREAT on propane! It took a little of this and that but basically Lowes exchanged my first one with a second one and I couldn't be happier. I have to add that Westinghouse was going to exchange it out also but since I bought it from Lowes it was better this way. Thank you Lowes And Westinghouse for your superior customer service! My home is now more than ready with quality backup power.

Generator works great. Powers the whole house, including AC, while running on natural gas. Only issue I had was connecting it to my 3/4” gas line. Apparently this now comes with a 5/8” outer diameter threaded fitting, and I had to combine a few different adapters to connect it with my gas line. Also, the manual and the listings online don't give CFH or BTU requirements for running on natural gas, but fortunately I was able to find it in the reviews. This is information that should be in the item documents

Hope it works better than a smaller gas Westinghouse I bought. Had to take in for repairs twice in the last year, right when I needed it. Would not have purchased a Westinghouse again, but reviews are good and I need a bigger tri-fuel unit and westinghouse was the only one with everthing I want

I bought this due to living in Texas with Hurricane season coming. Hurricane in the Gulf and I went to set it up and it wouldn't work. I called service department they were great. Missing fuse would be mailing in 5-7 days. I said since you sold me an expensive broke generator shouldn't you overnight the part. Their reply 5-7 days. So here a sit after hurricane with no electricity and a defective generator in my garage.

Bought this recently. Seems to be everything I need to keep most of my home running during/after a hurricane