Carbon monoxide sensor renders the unit almost unusable. Any running engine will emit carbon monoxide. As soon as the sensor recognizes any amount within inches of the unit, your out of business. Mandatory disablement. Totally absurd that the fuel system cannot be drained. I would really like to know why Westinghouse would intentionally ignore such an important factor. The unit was designed to accept a convenient trickle charge, but for some reason, there is no explanation of how to use it. The overall unit has a lot of fantastic engineering design, but lacks on a few of the obvious.

I bought this for emergency power so I haven't used it yet. However, this came with everything you need to assemble it and get it ready for use. The instructions say you must remove it from the pallet to put on the wheels but that isn't true, I had no trouble putting them on still on the pallet.

THIS IS THE MOST POWERFULL GEN IN THE MARKET OF THIS TYPE EXTRA LONG HOURS WITH A SINGLE GAS TANK EXCELENT FACTORY SERVICE I THINK THIS IS THE FIRST ONE IN PUERTO RICO MOST BE SHIPPING CHARGES THIS IS A MONSTER GENERATOR DONE FOR EXTREM JOBS WHERE YOU NEED FULL ELECTRICAL POWER IT RUN A COMPLETE HOUSE AND MORE.

We bought this a couple of months ago to be ready for the winter. Last year a lot of people lost power, and this year we will be ready. It has great features and it's portable which we really wanted. We haven't had to use the generator yet, but we are excited about our purchase. We have already recommended one to all of our friends.

I needed something big for powering ac/heat just in case ! This unit arrived unmolested by transport. I am impressed by the completely clear and concise manual along with all the features on the generator. Followed the step by step instructions and the unit fired right up. Ran it for 20 min. to break in which I will repeat 3 or 4 times before serious use !

Although I purchased it on July 1st 2021 I did not pick it up until July 21st 2021. They did not have it in the store and had to order it. It's sat in a box for over a year until the hurricane was probably coming this way. That's when I realized that did carburetor was not working. I've tried everything I was instructed to do and I still cannot get it to work off gasoline so that's why I am asking to have a new carburetor sent to me. It will only work off propane thank God Ian did not come this way because I could not have afforded that much propane

After the last power outage, finally decided to go ahead and buy a generator for the house. After doing our research we chose the Westinghouse GEN 9500. The assembly and set up was very easy and everything worked perfectly after the initial setup. . Haven't had to use it for an emergency yet but I'm ready!

I have the baby brother WGen9500DF and loved it to provide power to my house but moved into a larger home and it was not quite large enough to handle the load. I decided to get this monster to do the job. I have yet to connect it to my house but love all of the features and some new ones my old generator didnt have. Power outages happen especially in Texas but I won't have a problem keeping the heat or AC on!

Overall this is a great unit. I also own a Generac GP15000E. All things being equal, I think the Generac is better built and will most likely have a longer life. However, this unit has dual fuel capability, smart switch technology, remote start, and a battery charger. All are the reasons, I went with this unit, and I'm not disappointed.

I received the WGen12000GFc generator couple days ago. This generator was recommended by friends, and I did not know what to expect. Instantly I was impressed with the packaging, and very pleased by what seen once unpackage, very well built and user friendly. If you searching for backup power do not look past the WGen12000FDc.