Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
Sort by |
Showing 921-930 of 2,052 reviews
Jul 15, 2024
Reviewer name: MarcD
5 out of 5 stars
5 out of 5 stars review

Kept us cool during Beryl

Luckily I bought this a few weeks before Beryl and it kept our 2,400sqft house up and running for the 6 days we were without power. I had installed a soft start on the AC, so it ran it all perfectly. I will note that the generator came with a 3/4" nat gas hose an not the 1/2" indicated online, it has a 3/4" female QD on one end (gen side) and male on the other. You will need a 3/4" QD set up to connect to your natural gas line. The part numbers for oil filter in the book are worthless, Westinghouse parts is out of stock and don't offer a cross. I use the WIX 57145XP, not sure on the air filter as I haven't figured that one out yet.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 24, 2024
Reviewer name: Storm master
5 out of 5 stars
5 out of 5 stars review

Exceeded.my expectations.

I received the WGen12000GFc generator couple days ago. This generator was recommended by friends, and I did not know what to expect. Instantly I was impressed with the packaging, and very pleased by what seen once unpackage, very well built and user friendly. If you searching for backup power do not look past the WGen12000FDc.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 28, 2022
Reviewer name: Davidmac108
5 out of 5 stars
5 out of 5 stars review

Best Generator for the money

When I was looking for a powerful generator that could take care of our needs after a hurricane, I turned to our electrician who recommended the WG 9500DF. He was right. The 9500DF is easy to operate and delivers power big time. We couldn't be happier with this product.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Nov 14, 2021
Reviewer name: Jackie40
5 out of 5 stars
5 out of 5 stars review

Impressive!

We ordered this online, and were very pleased with how quickly it was delivered! There are several features that we really like, including Dual Fuel and Remote Start. Also has 713 cc V-twin OHV 4-stroke engine, overload protection, and multiple hookups from 50 amp to usb ports. The handles and wheels make it portable. Plus there's also a lifting bracket.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 14, 2020
Reviewer name: golfnut
3 out of 5 stars
3 out of 5 stars review

LOUD, no oil indicator

Bought this based on all the positive reviews. Just had it installed and everything seems ok. Trying to figure out how much oil was needed was a bit of challenge. There's no low oil indicator, only a dipstick which is bright yellow and difficult to see the actual oil level. Just hope it works when it's needed.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 4, 2022
Reviewer name: Bertie
3 out of 5 stars
3 out of 5 stars review

Don't know yet. Haven't had to use it. Not very ha

Although I purchased it on July 1st 2021 I did not pick it up until July 21st 2021. They did not have it in the store and had to order it. It's sat in a box for over a year until the hurricane was probably coming this way. That's when I realized that did carburetor was not working. I've tried everything I was instructed to do and I still cannot get it to work off gasoline so that's why I am asking to have a new carburetor sent to me. It will only work off propane thank God Ian did not come this way because I could not have afforded that much propane

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Customer Care

Thank you for your review. Please know that we are available to assist you with any questions or concerns you may have

Mar 4, 2024
Reviewer name: Serge-Cam
2 out of 5 stars
2 out of 5 stars review

Pre review - Easy Warranty Registration

The registration WEB page asked me to give a review. I went to Bolton, Ontario to pickup my generator. I returned to Quebec without any problem. The WGen20000 is very heavy, with 580 pounds. The packaging is well done to protect it from scratches and debris on the road. It seems to be of good construction and placed on a very resistant steel frame with a good coat of resistant paint. In a month or two, I will be ready to make a review, when i will start the generator. I bought a Generac 200 Amp, Automatic Transfer Switch to use all the power from this 28000 Watt in peak power. I just ordered a Remote Monitor ATS Amf Generator Controller to monitor electric outage from Hydro-Quebec. It was more easy to install for whole house and more practical when I'm away. With this new controller, i will install all the sensors i need, to monitor this air cooled gas engine. I will see the engine temperature on each cylinder, the oil pressure, oil temperature, Engine revolution (RPM), Battery voltage, Alternator amperage, Hour meter for each electric outage, Oil change monitoring and some other engine failures ​

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hi Serge, thank you for your purchase and your detailed initial review! We look forward to hearing about your experience with the WGen20000 once you have had a chance to fully utilize the generator! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Jun 25, 2022
Reviewer name: Approved
5 out of 5 stars
5 out of 5 stars review

Great features!

I needed something big for powering ac/heat just in case ! This unit arrived unmolested by transport. I am impressed by the completely clear and concise manual along with all the features on the generator. Followed the step by step instructions and the unit fired right up. Ran it for 20 min. to break in which I will repeat 3 or 4 times before serious use !

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 14, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Purchase with remote

Very pleased with my purchase of the Westinghouse Model Wgen9500DF Generator! Starts right up and runs great on either gas or propane with plenty of power for important appliances, furnace, AC units along with TV, radio to keep up to date on information if needed! Has 50Amp plug for the high amp use too. Start or stop with remote from even inside the house. I recommend this unit!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 7, 2021
Reviewer name: Chris@thelake
4 out of 5 stars
4 out of 5 stars review

Great functionality and capability

Overall this is a great unit. I also own a Generac GP15000E. All things being equal, I think the Generac is better built and will most likely have a longer life. However, this unit has dual fuel capability, smart switch technology, remote start, and a battery charger. All are the reasons, I went with this unit, and I'm not disappointed.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001