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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,025 ratings2,025 reviews
  1. 5 stars81% (1,643)
  2. 4 stars13% (270)
  3. 3 stars3% (54)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 71-80 of 2,025 reviews
Jul 29, 2023
Reviewer name: Chicho12
1 out of 5 stars
1 out of 5 stars review

Nothing But Problems

We bought this generator to run a food truck. It starts great, but turns off on its own every 5-20 minutes. We have done all of the troubleshooting and nothing helps. It is very frustrating. Also, it is very loud. The power is great, but that doesn't help much if it won't stay running.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eCommerce

Hello, thank you for your purchase, we are deeply sorry to hear that you have not been able to keep the generator running! Please contact us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help you with your generator! We look forward to hearing from you! Thank you, Zach - Westinghouse

Aug 18, 2021
Reviewer name: SirWalt
5 out of 5 stars
5 out of 5 stars review

Powerhouse

I set this generator up to run my house. Plugged it directly to the breaker box from the 50amp plug. It worked flawlessly. Only had a bit of a drag on it when the a/c kicked on (as expected). Carried the load easily on propane. It is pretty quiet for a generator this size. I couldn't be more happy.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 4, 2021
Reviewer name: jsjr58
5 out of 5 stars
5 out of 5 stars review

Top of the line

I brought this generator in May and have used it a few time when the power went out. We had a 50 Amp connection wired to the house. My house is all elect and the generator ran everything in the house including the AC. I have only used propane up to this point. My house is a 2100 sq ft home and it had no problem powering everything.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 24, 2022
Reviewer name: Adopted FL Native
5 out of 5 stars
5 out of 5 stars review

Perfect Home Generator

I purchased this generator approximately 1 year ago. I'm a Florida resident who has experienced several Hurricanes. Fortunately we have had none since my purchase. I have run the Generator frequently, in my case on Propane only. I can tell you that the generator responds perfectly every time I routinely "exercise " it. It responds to my household load , Whole house AC, Pool equipment and all. house hold appliances including electric Clothes Dryer, Oven, Stovetop, Dishwasher, Microwave, etc. etc. It works great . Incidentally the Harmonic distortion level of this unit creates a positive environment for all of my electronics including TV, Digital streaming, WiFi... you name it.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 30, 2024
Reviewer name: Too much time
1 out of 5 stars
1 out of 5 stars review

2nd Chance Generator

I purchased my original generator April of 2022 it's now Sept 2024. So far it has only worked 30 minutes. It's been in the shop all that time. They finally decided to replace it with a new updated generator. Well ok that's fine but I do not have confidence it is dependable. Time will tell. I had to purchase an additional generator and really don't need it any more. The service people were great but it just takes too long to get anything done. Generators should work when needed I've spent way too much on this one and I don't know if the new one has a warranty as I'm waiting for them to call me back do I can ask. I think I'll just sell it and be done with this brand.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hello, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, and we fully understand the return. I have passed your feedback to our quality control team to ensure that we are providing the best products possible. We hope you will consider us for your next power generation purchase but we understand that this has soured our reputation. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Aug 3, 2022
Reviewer name: thelegendisbak
5 out of 5 stars
5 out of 5 stars review

Awesome whole house generator!

Awesome generator - received this at the end of June due to some delays. Once it arrived; hooked it up and tested it out with my transfer switch (yes supports transfer switch!) and it powered literally everything i needed it to which was everything in my house - The true test! Washer, dryer, ceiling fans, fridge, stove, 2 FL HVAC unit - you name it, this thing can do it and with the smart features and remote start - super easy to operate! So glad I bought this - comparable to Generac and way cheaper!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 3, 2026
Reviewer name: Rev Stan
5 out of 5 stars
5 out of 5 stars review

Easy assembly and startup

Just purchased but assembly and initial startup one propane was very simple. Look forward to the break in and hookup for whole home power

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 5, 2026
Reviewer name: Rock72
4 out of 5 stars
4 out of 5 stars review

Just received

Just received unit and to get bonus gift leaving this response. Not sure how it works until I use it.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 6, 2026
Reviewer name: TimG7777
5 out of 5 stars
5 out of 5 stars review

Love the tri-fuel aspect!

This is a monster and I'm looking forward to using it for hurricane season… Westinghouse has always been good products! Thank you!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 19, 2026
Reviewer name: bran2012
4 out of 5 stars
4 out of 5 stars review

Works well - clean gas from carb when not in use!

Product works well when it works - having issue with semi-long term storage with gasoline and no good way to evacuate gas from the carburetor.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001