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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars1,856 ratings1,856 reviews
  1. 5 stars81% (1,506)
  2. 4 stars14% (252)
  3. 3 stars3% (47)
  4. 2 stars1% (14)
  5. 1 star2% (37)
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Showing 81-90 of 1,856 reviews
Jun 7, 2025
Hick19
5 out of 5 stars review

Effortless power and versatile

So far I am impressed with this Westinghouse generator. I am only at the unboxing/setup/testing phase but happy thus far. The set up was simple - no complicated instructions or frustrating assembly. The flexibility of the Tri-fuel options will be convenient and cost-effective. The push-button and remote start feature takes the hassle out of powering up. I was able to effortlessly start/stop from the unit and by using the remote from a distance. Although I haven't had an opportunity to use it yet for a power outage, this unit will be a game changer. The only other thing that I can mention is that although somewhat expected, this unit is quite loud.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 17, 2025
PGUEST
5 out of 5 stars review

Very reliable generator

I bought this generator last year when we lost power and did not need it until the other day when we lost power again (12 months later.) It took me 15 minutes to unbox and set the generator up and it fired right up! Worked great, powered my fridge, freezer, lights and a fan for 8 hours until the power came back on. Definitely worth it.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 24, 2025
Al500
5 out of 5 stars review

Nice generator.

I purchased this large generator hoping it would be able to power the 3.5 ton AC. Hooked it up to natural gas and the generator was able to power the AC easily. If it can power the AC it will be able to power both the electric water heater and the well pump and anything else we need powered. I am 78 yrs ,150 lbs. and can easily move the generator into position.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Apr 22, 2026
Gen56
5 out of 5 stars review

Lots of features, electric start, remote control

Haven't needed to use it yet, but looks impressive

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Apr 26, 2026
footballfanbear76
5 out of 5 stars review

Well built!

Fantastic generator. This piece of equipment looks well built and and ready to run for a long time

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Apr 22, 2022
Peggy L
5 out of 5 stars review

Perfect

Arrived in perfect condition. Followed enclosed instructions and it started right up on propane. Ran for 30 minutes. No issues. Paired the remote. Used the box for cover in garage by cutting handle and wheel slots. Came with nice oil drain hose connected. Did not attach lift hook so it would fit in space I had for it and in box for dust cover.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 17, 2021
Complicated
4 out of 5 stars review

Exactly the generator i needed to be safe

The product is diverse and provides exactly what i needed with gas and gasoline intake to run needed appliances and heat during outages where one realizes you are all by yourself. Only caveat which i took of one start is that it arrived with rust bumps in my case which i'll have overpainted easily.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 3, 2022
thelegendisbak
5 out of 5 stars review

Awesome whole house generator!

Awesome generator - received this at the end of June due to some delays. Once it arrived; hooked it up and tested it out with my transfer switch (yes supports transfer switch!) and it powered literally everything i needed it to which was everything in my house - The true test! Washer, dryer, ceiling fans, fridge, stove, 2 FL HVAC unit - you name it, this thing can do it and with the smart features and remote start - super easy to operate! So glad I bought this - comparable to Generac and way cheaper!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 14, 2024
Thomas M 713
1 out of 5 stars review

Westinghouse Wgen20000c

Do not buy this generator!!!!! It's brand new out of the box trying to do first start up and won't start . I spent a tun of money on this and you would think it would at least start by the 3rd attempt but nothing. Very disappointed and feel like I've been robbed money.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hello, We're truly sorry to hear about the challenges you've faced with your generator. Thank you for taking the time to share your feedback with us! Your satisfaction is our top priority, and we're committed to ensuring that you have a positive experience with our products. We appreciate your patience and look forward to resolving this matter to your satisfaction. At your earliest convenience, please contact us at support@wpowereq.com or 1-855-944-3571, and we'd be happy to assist you. Thanks, Sydney, Westinghouse

Aug 30, 2024
Too much time
1 out of 5 stars review

2nd Chance Generator

I purchased my original generator April of 2022 it's now Sept 2024. So far it has only worked 30 minutes. It's been in the shop all that time. They finally decided to replace it with a new updated generator. Well ok that's fine but I do not have confidence it is dependable. Time will tell. I had to purchase an additional generator and really don't need it any more. The service people were great but it just takes too long to get anything done. Generators should work when needed I've spent way too much on this one and I don't know if the new one has a warranty as I'm waiting for them to call me back do I can ask. I think I'll just sell it and be done with this brand.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hello, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, and we fully understand the return. I have passed your feedback to our quality control team to ensure that we are providing the best products possible. We hope you will consider us for your next power generation purchase but we understand that this has soured our reputation. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse