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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,025 ratings2,025 reviews
  1. 5 stars81% (1,643)
  2. 4 stars13% (270)
  3. 3 stars3% (54)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 51-60 of 2,025 reviews
Nov 30, 2025
Reviewer name: pilot guy
5 out of 5 stars
5 out of 5 stars review

Great features

I had been looking at 20K watt generators for awhile but couldn't find anything that would do Tri fuel and also allow for 100% load wiring to the house. I stumbled across this generator during an internet search and ordered it the next day. Has everything I was looking for and more.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 30, 2025
Reviewer name: Bui1
5 out of 5 stars
5 out of 5 stars review

Bang for your buck!

This Westinghouse generator has been very reliable and easy to use. It starts quickly, runs smoothly, and delivers consistent power without problems. The build quality feels solid, and it is quieter than other generators I have owned. Great value for the performance and highly recommended for backup power or outdoor use.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 14, 2025
Reviewer name: Hoss31
5 out of 5 stars
5 out of 5 stars review

The Beast!!

I had my Electrician make two cords for the two 50 amp receptacles (100 amps) on this generator to power the whole house. Leaving out all the details, this Monster powered the whole house on just 50 amps! I will use the available 100 amps but I just thought this was amazing! I could not find any other portable generators with this amount of power and with two 50 amp receptacles. I saved roughly 50% of the cost of a standby generator. For my situation, this generator choice worked best. It's big and heavy. I think it needs at least a 20-25 gallon gas tank. It comes with a 17 gallon tank. I have not used the propane or natural options. I'm happy, wife is happy!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Nov 8, 2025
Reviewer name: ANB-Trust
2 out of 5 stars
2 out of 5 stars review

MUFFLER WELD POINT ISSUES

I have had this unit for less than five (5) months (Purchased in June of this year, and received around 20 June, 2025. It is now November 8 and the blow out of the muffler weld points occurred towards the end of October. Around the 21st or 22nd.). The unit has performed very well using only one 50 AMP outlet. The unit does still struggle when any loads peak at above 40 amps. That said, I hope to have this hooked directly into the service to test the full 125 amp capacity. Now for the bad news... As you can see by the attached images, the muffler weld points (both of them) have blown out. This is a dual muffler system and very loud especially with this issue. The other issue I have found is accessory parts for this unit are very limited. I am purchaseing a zombie box enclosure for this generator and due to the dual exhaust a customization needs to be fabricated to pipe the muffler to the exhaust ports there are no exhaust extenders nor is there a range extender for the remote fob sensor. Finally The battery charger that came with the unit does not charge the battery. Though this is a powerful unit and one that I think really gets the job done, These issues are really making it hard for me to give a better review score.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hi, Thank you for taking the time to share such a detailed review. We’re glad to hear that the generator has been performing well under load, but we’re truly sorry for the issues you’ve experienced with the muffler welds and accessories. That’s not the level of quality we aim to deliver, and we appreciate you bringing this to our attention. Our team would like to review the situation further to help resolve the muffler issue, as well as the battery charger concern, and explore accessory options to support your setup needs. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can gather a few details and provide the appropriate parts or warranty support. Thanks, Sydney, Westinghouse

Sep 7, 2026
Reviewer name: Bobby3475
5 out of 5 stars
5 out of 5 stars review

Great features

Very easy set up. A little on the heavy side but works great.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 12, 2026
Reviewer name: ham bone
5 out of 5 stars
5 out of 5 stars review

Great generator

Just got it looks great easy to set up can hardly wait for power outages this winter

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 23, 2026
Reviewer name: Bob274683489634
5 out of 5 stars
5 out of 5 stars review

This item is as described. My house can fully run on this model.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 31, 2026
Reviewer name: Schmuck Face
5 out of 5 stars
5 out of 5 stars review

Remote

Battery died right away Other than that great machine, runs as promised.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 11, 2026
Reviewer name: Station3Captain
5 out of 5 stars
5 out of 5 stars review

Looks like a good machine, only time will tell.

Big! Portable easy to move around. I can't wait till the next power outage.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 14, 2026
Reviewer name: Davina
5 out of 5 stars
5 out of 5 stars review

lots of power

Bought this to power our RV on a stationary site. So far so good.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001