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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
1,997 ratings1,997 reviews
  1. 5 stars81% (1,621)
  2. 4 stars13% (268)
  3. 3 stars3% (51)
  4. 2 stars1% (16)
  5. 1 star2% (41)
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Showing 471-480 of 1,997 reviews
Feb 15, 2025
Jason10101
5 out of 5 stars review

It's a Beast!

So far I'm incredibly impressed with the build quality, ease of use and power output of the WGEN14500DFC generator. We wound up being able to power far more within our house during an outage than we originally anticipated, and the ability to use propane eliminates a lot of the fuel stabilization issues I was hoping to avoid while still leaving gasoline as an emergency option. I'm very satisfied so far.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 28, 2022
Burtman
5 out of 5 stars review

Fired up on propane with in 15 seconds of cranking

I bought this generator because it was still portable and had a big enough rating to run my whole house, it is duel fuel (gas or propane) and has a remote control to start it from inside the house I have not had an opportunity to try it out during a power outage yet , but I am sure it will be used shortly, winter has not left us yet

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 2, 2022
cashman215
4 out of 5 stars review

Hope not to use it but will be ready if I do

There is a lot packed into this unit. This is a heavy duty unit from what I can tell. Initial impressions: Pros: It's duel fuel, which was the primary reason I purchased it. The push button start is nice. I just need to make sure all the switches are in the correct positions before starting. There is enough wattage to power those things that need to be powered in the event the power goes out. Cons: The battery comes unhooked so in order to hook the battery up, I had to take the wheel back off to get at the screws to get the battery out. The oil dipstick is designed in a way where I didn't notice if the rubber piece on the stick is supposed to be inserted all the way in or if it stops up to a point with some exposure. The temperature recommendations say the lowest to go is 5 degrees F. If the power goes out in Wisconsin on a cold winter day, it's below the 5 degree threshold so I won't know how the generator will work when it's that cold. Time will tell how this will work as this is just an initial view after setting it up today.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Apr 26, 2021
rer3
5 out of 5 stars review

Monster that I hope is not needed

Did a lot of research, W/house gens had a lot of positive reviews and features. It is a heavy beast but was packaged very well and unpacked easily. Followed the quick start sheet and danged if it didn't start right up on propane. Used 2 space heaters and they didn't even phase it. Shut down, programmed the very convenient remote and then ran it on gas. Started right up on the second attempt (all automatic by the way). Tried the idle control and after a short delay it kicked in. Hoping if I do need it the reliability will be there. It ain't cheap but hopefully worth it.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 11, 2022
Geff
4 out of 5 stars review

Bon achat

J'ai acheté ce produit en août 2022 L'électricien est venu installé le 10 déc 2022 Le produit est performant et conforme aux spécifications. Seule problème le démarreur est défectueux déjà le be dix ne fait ce qu'il doit faire à l'occasion donc on doit changer le démarreur!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 31, 2022
Frank J.
5 out of 5 stars review

Good solid machine

Very easy to put together with the clear instructions included, even though it is a heavy machine, the wheels make it very easy to move around. We have not had to use it yet, but we now have peace of mind that we are prepared for an emergency of power outage.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Nov 13, 2024
Ray969
5 out of 5 stars review

Well packaged and fit and finish seem great.

Purchased 11/7 and am in process of breaking it in. Started easy and runs smoothly. No mention of what oil filter you can use in the manual. Had to find this information out on the forums. The large Westinghouse Generator tent does not fit this model ask me how I know. Trust me I had To return it. Overall it seems to be a well built unit. Purchased to run whole house with the exception of the dryer and stove all on at once.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 26, 2024
cdd832
5 out of 5 stars review

WGen14500TFc

I bought this unit shortly after Hurricane Beryl. In my area having a generator is no longer optional. This unit offers exactly what I need which is dependability, multiple options, and versatility. If gas or propane is scarce I can connect the unit to my natural gas provided by my utility company. It came with a natural gas hose and a key fob which was an added bonus. The construction of the product is solid and comes with wheels and a foldable handle that makes it easy to move the generator as needed. It's simple this unit provides the power and functionality I need to power my entire house in the event of a power outage. I would definitely recommend to my family and friends.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 10, 2022
B. John
4 out of 5 stars review

Great generator, needs a few minor tweaks

The WG12000DF generator is powerful. It does what it says it can do. It powers up everything in my house. I can run one A/C unit at a time with it. It's easy to set up and run once its outside the box it came in. I just followed the quick start up guide. It's easy to move around with the included handlebars. The no run-flat tires are sturdy and strong enough to hold the heavy side of the generator. I especially like the remote start feature. However, I would have tweaked a few minor areas that I saw could've been improved. I would've liked to see the 50 amp outlet moved away from the wheel area. I had a difficult time connecting my 50 amp cord to that outlet. The generator is noisy, and some kind of sound muffler would have been helpful to have on it. The oil dipstick could have had a min and max label put on it. An oil indicator level on the outside (similar to the gasoline indicator level) would also have been good to have. Exposed outside metal surfaces can get hot to the touch. An extra layer of heat resistant foam should've been placed on those areas as an extra layer of safety. Other than these minor issues, the generator is great!

Review from westinghouse.com
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Dec 5, 2024
TopSurface
1 out of 5 stars review

Should be Zero Stars but I can't

I bought this beast to run my commercial floor grinding and epoxy business. The first 4 months it ran well. After that it would start up and whenever I put a load on the generator it would cut off. It's a pain to keep restarting the generator every 10 to 15 minutes because it keeps cutting off. Thank you Westinghouse for making my life harder than it really is. I can run 2 generac generators nonstop with no issues.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hi, Thank you for your feedback, and we're sorry to hear about the issues you've encountered. This isn't the experience we aim to provide to our customers. We'd like to help resolve this for you. Please reach out to us at westinghousevip@wpowereq.com so our team can assist you further. Thanks, Sydney, Westinghouse