I haven't had to use the generator for a power outage yet but have ran it to break it in. Very powerful ran a compressor didn't phase it at all. Assembly was very easy putting wheels on and the arms. Then putting in the oil and it fired right up. I upgraded my generator from a 4400 /9000 surge big difference for sure. Have put it off for far to long.

I bought this generator and was delivered on December 30th. Everything went together as planned, after running it a few times the starter started grinding. A few hours later the drain plug was dripping oil. I had to replace starter and a new drain plug gasket. The terminal came loose on the second starter and was replaced again. Shortly after that, the engine was not running properly. I contacted Westinghouse they sent me out a controller. It was the wrong one. When I had the control panel open, I found plug had come loose on the existing controller. I snapped it into place and the generator started working again. The bottom line is a few minor corrections should have been done with this generator prior to shipping. It would have created a lot less grief.

Had a difficult time obtaining product. Took three attempts with three different suppliers. Delivery was difficult to track however delivery was professional & no damage. Product met all expectations. Manual was confusing at times and lacking info (especially with oil fill location).

This generator is a beast with the power to sustain my home during major power outage. The unit is able to run a 4 ton ac and hot water tank at the same time. This equates to 7500 watts with both running. Plenty power left for fridge and other minor house appliance. My ac does have the soft start by hyper engineering. The generator is well built. Two issues I did encounter is when I un-packaged the unit the carbon canister was detached from the bracket. Might of sustained rough transportation. The gas thank flange on the left side was slightly bent. You can tell because the bolt holding the tank same location as canister is bent. Gas not leaking and tank appears to be intact. Another minor annoyance is I cant get the generator out of my rear garage door. It is a standard door. I have to remove the door to get the unit out. If the door opened all the way it would be a tight fit. My door opens at 90 degree angle before hitting the wall. With door removed I have maybe 1/8 inch on each side of the wheels before it hits the door jamb. Did find a black screw in the bottom of the pallet and could not figure out where it came from. The screw is the same as the ones that hold exhaust heat shield together. Maybe accidentally left in the box during packing.

Convenience for the wife is the most important consideration in purchasing this gennie. Dual fuel with propane capability means she doesn't needs to mess with a gas can. Not just electric start, but a remote fob means she doesn't even need to step outside to start or stop it.

Easy to assemble and operate. Just went through hurricane Helene. Had to run the generator for 37 hours straight. Ran our 3 ton A/C and the rest of the house, no problems. Burnt 18 gals of gas. Just purchased another Westhouse generator for parents home. Highly recommend

I purchased this unit to use as a whole house backup generator, and it works perfectly. My house is all electric, except for my heater (Propane), and it powers the entire house including the water heater and the central HAVAC system with no issues. It is easy to move and store, even though it is large and heavy, as the wheels and handles are well placed to balance out the load for easy movement. I bought it primarily for the low THD ratings, and it seems to stay on frequency very well, and runs perfectly on propane or gas. It is a very nice unit.

Just Bought this generator. Arrived within 10 days mostly assembled just added the oil which was provided started on second try and started using it to power my garage. It worked perfectly. Ran all my light receptacles air compressor with no problem much more quiet than expected. Would recommend this product

when we receive this generator we had a couple things to put on like the wheels and it was so easy. I put gas in and put the oil in that came with the unit and hook the battery up. Started right up and it ran my house . Central A/C unit and my pool along with everything in house. Great unit

We kept losing our electricity more than usual this past winter. Wanted a reliable source for backup. We own several physically challenged equipment. Such as power chair, sit to stand lift, and power recliner. The generator became an absolute necessity.