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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 481-490 of 2,052 reviews
Sep 7, 2021
Reviewer name: RT Philly
5 out of 5 stars
5 out of 5 stars review

Easy Setup

I purchased the WGen 12,000 Watt Portable Generator recently. Set up was easy and the unit is running fine. The only difficulty I had was connecting the battery wires - the available space is small and I needed some help to get this done. Otherwise, I am pleased thus far.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 1, 2023
Reviewer name: DEG522
4 out of 5 stars
4 out of 5 stars review

Purchase online of Westinghouse WGen12000DFc

I bought this generator less than 2 weeks ago and my electrician will be installing a switch panel for it within the week. I'm excited to have it hooked up. The reviews I have seen about it rate it has one of the best of its class. I don't want a power failure, but when I do I'll feel very confident that I'll continue to have the power I will need.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 15, 2025
Reviewer name: Jason10101
5 out of 5 stars
5 out of 5 stars review

It's a Beast!

So far I'm incredibly impressed with the build quality, ease of use and power output of the WGEN14500DFC generator. We wound up being able to power far more within our house during an outage than we originally anticipated, and the ability to use propane eliminates a lot of the fuel stabilization issues I was hoping to avoid while still leaving gasoline as an emergency option. I'm very satisfied so far.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 18, 2024
Reviewer name: STORM$$
5 out of 5 stars
5 out of 5 stars review

Good Generator Dual Fuel

I bought this Generator for a back up to supply power to my Solar Panel array in the Winter Months. Main reason is dual fuel. I like the flexibility. However, the 2 110v receptacles have GFCI curcuits and they do not work properly. Always shutting off. Need to get them replaced with normal duplex outlets.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 27, 2021
Reviewer name: Tom64
5 out of 5 stars
5 out of 5 stars review

Great features

I bought this a little over a month ago. I was looking for a higher wattage generator, and this one seems to meet my needs. I have it set up to use in a power outage. I have not needed it yet, but it did well when the electrician and I tried it out.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 12, 2022
Reviewer name: Fred E.
4 out of 5 stars
4 out of 5 stars review

Very Good Generator

This generator puts out a lot of clean power for the price. I am using it as a whole house backup with a manual transfer bracket installed on my main. Works great! It would be perfect and 5 Stars if they had it as Tri-Fuel, instead of just Dual-Fuel. I hope they add that to their future generation of generators. Manual start capability in addition to the electric start they already have would be nice as well.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 25, 2023
Reviewer name: MESIAS
3 out of 5 stars
3 out of 5 stars review

Westinghouse - WGen20000c NOT AT ALL GOOD

ITS STARTING FUNCTIONS ARE VERY GOOD, I WANT TO USE IT TO POWER A SOLAR SYSTEM IN CASE THE BATTERIES DROP TO A LOW LEVEL AND THERE IS LITTLE SOLAR PRODUCTION. I TESTED IT TODAY AFTER I RECEIVED IT YESTERDAY, DAMAGED BY THE PACKAGING THAT ARRIVED EVERYTHING TURNED OVER AND EVERYTHING WAS DAMAGED AT THE BASE OF THE EQUIPMENT, BUT I ORGANIZED IT TO BE ABLE TO GET IT WORKING. AFTER GETTING IT TO WORK I TRY TO CHECK A LOAD TO THE SYSTEM OF 20 KWp AND I DID NOT EXCEED 14.9 KWp IN A FEW WORDS THIS IS NOT WHAT THEY SELL, THEY SAY IT IS 20 KWp RUNNING AND THIS IS NOT TRUE. I ALREADY CALL AN ELECTRICAL ENGINEER TO COME TO VERIFY IT BECAUSE IF IT DOES NOT GIVE WHAT IT SHOULD GIVE IN NORMAL RUNNING OPERATION, I AM NOT INTERESTED AT ALL AND I WILL RETURN THEM AS IT CAME, DAMAGED, I HAVE 4K CAMERAS ALL OVER MY PROPERTY AND EVERYTHING WAS RECORDED AND CAPTURED BY ME WITH MY PHONE ADDITIONALLY. REALLY AT THIS MOMENT I FEEL SCAMED. THE MACHINE IS NOT AMERICAN AS THEY SAY, IT IS FROM CHINA, DON'T BELIEVE EVERYTHING YOU READ.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Customer Support

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Jan 31, 2022
Reviewer name: Kdel
5 out of 5 stars
5 out of 5 stars review

Exited to own this generator

This generator is in high demand and we are excited to own it. It was shipped from the vendor promptly and the trucking agency was great. It was well packaged, no damage. The instructions were easy to understand for both the minor assembly that was needed and for the startup. The generator started up just fine and was very smooth running.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Apr 13, 2025
Reviewer name: MikeJ775
3 out of 5 stars
3 out of 5 stars review

Solid Generator

Bought this 2 weeks ago and ran it for 12 minutes on gasoline. Generator runs fine. Would have given 5 stars but the battery design is weak. Must remove a wheel on this heavy generator to get to the battery - there are no quick connect terminals to remove the battery. Even though my instructions say to go to the recoil start if battery issues - there is no recoil starter on this model. Battery should be located someplace other than behind a wheel for quick access to this vital component. Natural gas connector has a component that I must remove to connect to my system. Other than these items - generator appears to be solid - but I have yet to test it under load at this time.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hi, Thank you for taking the time to leave a detailed review—we truly appreciate your feedback. We're glad to hear the generator is running well so far and that you're finding it to be a solid unit overall. We understand your concerns regarding the battery access and recoil starter. Your observations are valid, and we're sorry for any inconvenience this has caused. Ease of maintenance is important, and feedback like yours helps us identify areas for improvement in future designs. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 if you have any questions regarding your unit. We're happy to help! Thanks, Sydney, Westinghouse

Jan 3, 2020
Reviewer name: Calcool
5 out of 5 stars
5 out of 5 stars review

Every thing as advertised

The generator arrived in perfect condition. I took advantage of the "liftgate" feature, and the delivery company's driver couldn't have been nicer. He delivered it to my garage and a half hour later I had the wheels and feet on, added gas and oil and it started right up. Love the easy fuel change system and the remote start.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001