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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars1,856 ratings1,856 reviews
  1. 5 stars81% (1,506)
  2. 4 stars14% (252)
  3. 3 stars3% (47)
  4. 2 stars1% (14)
  5. 1 star2% (37)
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Showing 451-460 of 1,856 reviews
Mar 12, 2024
ACA194
5 out of 5 stars review

Beast of a Machine

My friend referred me to this brand of generator because it powered his home last year during a week long outage. I bought this generator to run the essential circuits in the house and I am very pleased. I haven't placed my central air units on the generator, but everything else is good. Definitely buy this generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 9, 2024
Carozinha018
5 out of 5 stars review

Best generator on the market!

My husband and I looked for over a month to find the perfect generator out there. After much searching and researching, we came to the decision to by a Westinghouse generator and we are so happy we did! Even our electrician was impressed! Thank you for putting so much care into your products! God bless you! Sincerely, Kathleen

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 16, 2023
Jessie258
3 out of 5 stars review

Great Features

I bought this ahead of Florida hurricane season 2023. We put together and attempted to start it hours before a hurricane was due....and we couldn't get it to start. We were lucky that we did not lose power. It turned out that the generator I bought had a bad battery. We were able to charge the battery and the generator started up.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Zach

Hi Jessie, thank you for your review, we are deeply sorry to hear about your experience! I have passed your feedback to our quality control team to ensure that we are providing the best products possible! If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Feb 8, 2025
Eddie M.
5 out of 5 stars review

Finally Satisfied With My Purchase

I would like to update my initial negative review but couldn't locate it. Initially purchased a WGEN12000C in July of 2024 quit on met just 2 months later. Took it to one of their service centers in mid September of 2024 and after about 5 months and several replace parts Westinghouse finally agreed to just replace the generator. My original generator was no longer made so they sent me the WGEN14500C instead. I've had the new replacement generator for about 3 days now, so am going through the break in period and running on very light loads and so far so good. Fingers crossed, this generator will serve me well for many years to come as did my original generator that I had for over 5 years (WGEN9500DF). Getting a replacement was a very length process but I'm not sure if I could put all the blame on Westinghouse as I'm sure the repair shop has many other generators to work on as well.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 11, 2020
Mick and J
4 out of 5 stars review

9500df generator

Generator arrived in good condition. Put gas and oil in it and it started right up. Just got my power cord hooked up to transfer switch and tried it out. It handled 3 deep freezers and 2 refrigerators, a deep well pump and lights in my house and shop just fine. Can't wait to get propane line ran from my big tank to see how it does. Seems like a good product.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 27, 2024
Paracaidista 82
5 out of 5 stars review

Everything I Was Looking For

Purchased on 15 Jan and received it yesterday. Unpacking and setup was very easy. 400 pound monster, but well balanced. Put the wheels on and got it off the pallet myself. No problems. Followed start up instructions and she cranked right up. I'm very pleased with this generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 12, 2025
SomeGuyInTX
5 out of 5 stars review

So far so good

This is a beast. Weighs over 500#. You're not going to casually pick it up & move it around. I bought it to run a welder through, & I'm going to have to find a plug-type converter. The welder is a 3 prong plug & the 50 amp receptacle is a 4 prong female. Seems solid and reliable, but haven't used it much yet. I have the WGen 9500 little brother & it has been great, have used it a lot.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Nov 12, 2021
DBlackett
5 out of 5 stars review

Thumbs Up

Has all of the right features, idle control, all variations of electric output, remote start, oil drain line to reduce mess during oil change, dual fuel and best of all, 5% or less THD. Appears to be well made and will serve its purpose for years to come. Everything included to run right out of the box. Easy setup. Started on propane first try and runs good. Delivered literally weeks ahead of scheduled delivery date! Five stars given based on comments provided. Reliability yet to be proven, but anticipate no issues based on first impression.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 29, 2022
Perfectionist
5 out of 5 stars review

Great Product

I bought this product less than a month ago and it was delivered promptly. Also, the packaging was really great. In order to avoid damage. Registering my product was very easy assembling. My product was very easy. Contacting customer service just to ask questions was very easy and I appreciate i the patience and kindness I was shown.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 18, 2024
STORM$$
5 out of 5 stars review

Good Generator Dual Fuel

I bought this Generator for a back up to supply power to my Solar Panel array in the Winter Months. Main reason is dual fuel. I like the flexibility. However, the 2 110v receptacles have GFCI curcuits and they do not work properly. Always shutting off. Need to get them replaced with normal duplex outlets.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001