Convenience for the wife is the most important consideration in purchasing this gennie. Dual fuel with propane capability means she doesn't needs to mess with a gas can. Not just electric start, but a remote fob means she doesn't even need to step outside to start or stop it.

Just got this generator for back up power for the house and have done the initial break in. Have plugged it into the house and it ran the AC with lights and TV etc. with no issues. So far working as we planned. We lose power in the summer months regularly so hopefully this will keep us going

Its a little too early to tell but the machine is as described. It was well packaged but arrived with the sealed battery leaking and a small mess to clean up. I am working with the warranty dept now. Since we are in the middle of covid calls are not answered promptly. The frame needed to be squeezed a bit with a ratchet strap to install the lifting bar on top, but no big deal. I was happy to see it came with a batter as not all generators do. Assembly was easy and the machine started right up on Propane. Gas not tested yet. Running voltage was low but I have not put a load on it yet.

The problem was my carburetor I had to taken apart and completely clean it out. After doing this it started up on the very first push of the remote button. A few people that I know had the same issue. Each of us did getthe generator by taken apart and cleaning the carburetor completely out.

I bought this a little over a month ago. I was looking for a higher wattage generator, and this one seems to meet my needs. I have it set up to use in a power outage. I have not needed it yet, but it did well when the electrician and I tried it out.

Purchased the WGen Dual Fuel 12KW/9.5KW generator on Tuesday and it was delivered free the following Monday. Assembly was easy even for a 60 y/o woman despite this 200+ lb beast. Filled oil. Hooked up propane regulator. Connected battery, turned on & started it up. One press of the start button & it automatically tried to start 3 times before firing up. Powered the main breaker & tested all the 120V outlets...all drawing power. Tesyed the remote key fob several times & she shuts off & restarts like a champ.. Will have an electrician install a transfer switch & interlock before it gets cold so I can have peace of mind this cold dark winter.

This is my first generator and so far I am impressed. Once the electrician completed the work in my home electrical panels to use the generator as a backup power source, we tried it out. It started up immediately after connecting it to a propane tank and powered our home. No issues. I'm pleased with my purchase and with the price.

This is the third WGen generator I have purchased. I love the fit and finish and the WGen20000c seems to be the best so far. Unfortunately, during my first use of the generator there was a transient power draw somewhere inside the generator which took it down. I am hopeful that Westinghouse can make this good and I can upgrade my overall rating!

Recently purchased the WGen14500dfc and it is an absolute beast of a generator. After breaking the generator in gave a good real world test. Running through an panel interlock kit I was able to do a test run which amazingly it power my entire house. Two mini split heat pumps, oil furnace, well pump, three refrigerators, 2 freezer, security cameras system, and entertainment system. Never showed signs of of struggling at all, even when I flipped on the electric hot water heater towards the end to see if it could. Also was powering a detached garage as well during testing. Break in period of 5 hours at around 25% to 40% load and then 40 minutes of probably maxed out at times during testing hooked into the home panel. It appears it roughly consumed close to 7 gallons which falls pretty much close to specs. While running the entire house all sensitive electronics power up with zero issues including a router that doesn't even power up of the power is dirty. Zero flickering or pulsing of LED lights throughout the house. Definitely a two person job unpacking and getting of the pallet which it is secured to very well. Assembly is pretty easy by just attaching the lifting bar and the wheels which can be done while it's on the pallet. Generator itself appears well designed and of good quality components. Oil filter, dipstick, and oil fill cap are easily accessible which makes it easy to maintain. Sound level seems to be slightly less than competitive brands. The V twin sounds so much better than a single engine generator that I've owned in the past. So far the WGen14500dfc appears to be a solid back up source when the power goes out comparable to a permanent standby generator. With the ability to be connected directly to your propane system too.

I bought this generator to run my house and central a/c as a backup. The features that I like the most is duel fuel on it, so that if gasoline gets in to high demand I can switch and run it on propane plus you'll never have to clean the carb if using propane only, super nice generator for the price.