I bought this unit shortly after Hurricane Beryl. In my area having a generator is no longer optional. This unit offers exactly what I need which is dependability, multiple options, and versatility. If gas or propane is scarce I can connect the unit to my natural gas provided by my utility company. It came with a natural gas hose and a key fob which was an added bonus. The construction of the product is solid and comes with wheels and a foldable handle that makes it easy to move the generator as needed. It's simple this unit provides the power and functionality I need to power my entire house in the event of a power outage. I would definitely recommend to my family and friends.

I purchase this last week and received today. Everything came in great condition - shipper was 5 stars as well. Assembly was easy. Hooking up the negative cable on the battery took a few tools, but item came with some tools as well. The instructions says something about needing two persons, this has to do with getting the generator off the wooden crate it was sitting on. Well one person can do it, my solution was with small ramp from some scrap wood, probable the most difficult of the assy. Started up 1st try on gasoline per instructions, same with fob. I still have to test with propane (my propane 5 gal tank had rusted on to the past cable - soaking with WD-40). I will be wiring to house in couple weeks ahead with licensed electrician. But so far am very delighted.

This is a plus/minus review. On the plus side, the generator pulls like a mule. It powers a 4 ton AC, freezer/fridge combo and a dozen LED lights without a problem. That is impressive. All on propane, which is the weaker of the two fuel options. On the minus side, I don't think the Westinghouse engineers ever took one of these gens out of the box and tried to start it. In no particular oder, the battery per factory hook up is backwards (see photo where I reversed Positive and Negative leads), the wheel placement interferes with the 220v plug (the wheel placement places way too much stain on the plug), the fuel selector is anything but straightforward, it is unclear from the quickstart manual about how much oil to put in. And my battery lost a cell during shipment. Westinghouse Support told me to go to a local auto parts store to get it replaced.

Just recently purchased the 12500w/9500w tri fuel generator, I haven't put it to work as of yet but will be shortly. After putting it together I tried to sync the key fob but was unable to get it to link up to the unit otherwise I may have given 5 stars. Will update after some use.

The quality build on this item is top notch and was packed to perfection. Not a scratch on the unit! I’m retiring my little Briggs Q6500. This will run my entire house including 4 and 3 ton ACs with soft start. I will post a follow up review once everything is connected.

I purchased this generator to provide power during outages in my rural area. With winter approaching, this generator should furnish ample temporary power for the house. The generator has not been used as it was just delivered yesterday. It appears to be well built and comes with a wheel kit and hand bar for moving. The features,appearance and capacity are usually found on more expensive models. The packing and shipping protection was very adequate and the item was delivered and placed at the location on my property requested by me. The dual fuel capability will allow options for fuel during prolonged outages. After unpacking and servicing, the generator started on the second pull (battery not charged yet). Runs strong and sounds good, with about 75 decibel noise level which is pretty good for a unit of this size. All checks out satisfactorily so far. I would recommend this generator although I have yet to use it during an outage.

After waiting for over a year for the WGen12000DF units to be available, I was finally able to purchase one in June of 2021. The unit was very well packaged and arrived with no damage. It started right up on propane. The regulators built into the generator frame are designed to operate on low pressure LPG (propane) at 10-14 inches water column, or high pressure LPG right from a propane bottle or home supply tank. This set-up provides ideal flexibility. I haven’t yet connected the unit to my house, but I have no doubt that it will perform as expected.

This is a beast. Weighs over 500#. You're not going to casually pick it up & move it around. I bought it to run a welder through, & I'm going to have to find a plug-type converter. The welder is a 3 prong plug & the 50 amp receptacle is a 4 prong female. Seems solid and reliable, but haven't used it much yet. I have the WGen 9500 little brother & it has been great, have used it a lot.

Did a lot of research, W/house gens had a lot of positive reviews and features. It is a heavy beast but was packaged very well and unpacked easily. Followed the quick start sheet and danged if it didn't start right up on propane. Used 2 space heaters and they didn't even phase it. Shut down, programmed the very convenient remote and then ran it on gas. Started right up on the second attempt (all automatic by the way). Tried the idle control and after a short delay it kicked in. Hoping if I do need it the reliability will be there. It ain't cheap but hopefully worth it.

I purchased March 18 2022, received March 31 2022, stored in garage until June 10 2022 for initial startup & run...followed all startup procedures. Then ran under moderate load for about 5-10 mins then it shut down. Ran again in an hour or so w/o any load and it shut down within 5-10 mins. I then called customer service.