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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,024 ratings2,024 reviews
  1. 5 stars81% (1,643)
  2. 4 stars13% (269)
  3. 3 stars3% (54)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 441-450 of 2,024 reviews
Mar 23, 2025
Reviewer name: Roberts family
5 out of 5 stars
5 out of 5 stars review

Great whole house backup generator

I bought this generator for emergency backup, I’ve owned this generator for two years now and I couldn’t be happier. It has kept our house warm and comfortable through 10 power outages and has started every time even down to 5 degree Fahrenheit in a snow storm. I leave it outside year around I couldn’t be happier.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 18, 2023
Reviewer name: ScottyBoldt
4 out of 5 stars
4 out of 5 stars review

A Beast

My neighbor bought this and my electrician recommended this generator. I have a dual panel breakers box so I needed this model. I ran it for about 7 hrs to break it in and have changed the oil and oil filter. Very easy to change. It didn’t bat an eye when I tested it hooked up to the house. However it does take it two times to start each time and on one occasion it died and restarted by itself. The life timer on the unit also stopped working after that for some reason. Other than that, it is simple to operate.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 29, 2023
Reviewer name: Chicho12
1 out of 5 stars
1 out of 5 stars review

Nothing But Problems

We bought this generator to run a food truck. It starts great, but turns off on its own every 5-20 minutes. We have done all of the troubleshooting and nothing helps. It is very frustrating. Also, it is very loud. The power is great, but that doesn't help much if it won't stay running.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eCommerce

Hello, thank you for your purchase, we are deeply sorry to hear that you have not been able to keep the generator running! Please contact us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help you with your generator! We look forward to hearing from you! Thank you, Zach - Westinghouse

Jan 6, 2025
Reviewer name: Cornelius
5 out of 5 stars
5 out of 5 stars review

Great Generator

I bought this to power my 2,200 sq ft home. My home is totally electric and it powers everything in my home. It also powers my central a/c unit which is an a/c, heat pump combination. I tested this generator by turning on every single light, in my home and I also started my washer and dryer along with my electric stove including the oven, and even my microwave, and air fryer. I went to extreme by running EVERYTHING in my home at the same time which will likely never happen in daily living. I wanted to be certain this generator would handle the load in a power outage and it surpassed my expectations. Great generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 4, 2022
Reviewer name: Bertie
3 out of 5 stars
3 out of 5 stars review

Don't know yet. Haven't had to use it. Not very ha

Although I purchased it on July 1st 2021 I did not pick it up until July 21st 2021. They did not have it in the store and had to order it. It's sat in a box for over a year until the hurricane was probably coming this way. That's when I realized that did carburetor was not working. I've tried everything I was instructed to do and I still cannot get it to work off gasoline so that's why I am asking to have a new carburetor sent to me. It will only work off propane thank God Ian did not come this way because I could not have afforded that much propane

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Customer Care

Thank you for your review. Please know that we are available to assist you with any questions or concerns you may have

May 24, 2022
Reviewer name: Dusty Cannon
4 out of 5 stars
4 out of 5 stars review

Fuel Selector Switch Mislabeled on WGEN12000DF

Great generator! Started right up on propane once I realized the fuel selector switch is mislabeled on the generator. The switch, actually, is up for gasoline and down for propane, as per the manual. See attached photo differences between generator and manual.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Apr 11, 2021
Reviewer name: BobbyC
5 out of 5 stars
5 out of 5 stars review

Great Generator

We cranked it up when it arrived last summer( We live in SW Florida) and didn't need it (thank God) for hurricane season last year. Storm warning came in last night, so we cranked it up and after 3 attempts on the electric starter, she fired up! Let her run for an hour and she ran fine. We DID a test to our transfer switch / plate and ran the whole house for a few minutes and barely a drop in power. Our home is 2200 under air :)

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 2, 2025
Reviewer name: Gregory G
5 out of 5 stars
5 out of 5 stars review

Very powerful generator

Recently purchased the WGen14500dfc and it is an absolute beast of a generator. After breaking the generator in gave a good real world test. Running through an panel interlock kit I was able to do a test run which amazingly it power my entire house. Two mini split heat pumps, oil furnace, well pump, three refrigerators, 2 freezer, security cameras system, and entertainment system. Never showed signs of of struggling at all, even when I flipped on the electric hot water heater towards the end to see if it could. Also was powering a detached garage as well during testing. Break in period of 5 hours at around 25% to 40% load and then 40 minutes of probably maxed out at times during testing hooked into the home panel. It appears it roughly consumed close to 7 gallons which falls pretty much close to specs. While running the entire house all sensitive electronics power up with zero issues including a router that doesn't even power up of the power is dirty. Zero flickering or pulsing of LED lights throughout the house. Definitely a two person job unpacking and getting of the pallet which it is secured to very well. Assembly is pretty easy by just attaching the lifting bar and the wheels which can be done while it's on the pallet. Generator itself appears well designed and of good quality components. Oil filter, dipstick, and oil fill cap are easily accessible which makes it easy to maintain. Sound level seems to be slightly less than competitive brands. The V twin sounds so much better than a single engine generator that I've owned in the past. So far the WGen14500dfc appears to be a solid back up source when the power goes out comparable to a permanent standby generator. With the ability to be connected directly to your propane system too.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 29, 2020
Reviewer name: skywatcher
5 out of 5 stars
5 out of 5 stars review

powerful

I wanted to have one big enough to run a central AC and this foots the bill. The dual fuel will allow me to have storage options for post hurricane episodes that are safer than gasoline only. Remote start will be especially good when I have a larger propane tank.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 10, 2025
Reviewer name: Jamie B
5 out of 5 stars
5 out of 5 stars review

WGen14500 Dual fuel generator.

I bought the WGen14500 Dual fuel generator a month ago. I had a transfer switch professional put on my house. My electrician and I set up and tested the generator with propane. I was very impressed. Very well many and extremely user friendly and well designed.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001