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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,024 ratings2,024 reviews
  1. 5 stars81% (1,643)
  2. 4 stars13% (269)
  3. 3 stars3% (54)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 421-430 of 2,024 reviews
Apr 20, 2021
Reviewer name: Crystal P
4 out of 5 stars
4 out of 5 stars review

Easy to Assemble

Had our generator delivered today...definitely they way to go, no idea how we would have gotten it out of our tuck without a tractor or skid steer. Easy to assemble, probably took 30 mins, might have been less had I had someone else to bounce questions off of. Overall happy with the purchase, will not worried when the next Texas freeze comes!!!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 29, 2020
Reviewer name: skywatcher
5 out of 5 stars
5 out of 5 stars review

powerful

I wanted to have one big enough to run a central AC and this foots the bill. The dual fuel will allow me to have storage options for post hurricane episodes that are safer than gasoline only. Remote start will be especially good when I have a larger propane tank.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 24, 2022
Reviewer name: Dusty Cannon
4 out of 5 stars
4 out of 5 stars review

Fuel Selector Switch Mislabeled on WGEN12000DF

Great generator! Started right up on propane once I realized the fuel selector switch is mislabeled on the generator. The switch, actually, is up for gasoline and down for propane, as per the manual. See attached photo differences between generator and manual.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Apr 11, 2021
Reviewer name: BobbyC
5 out of 5 stars
5 out of 5 stars review

Great Generator

We cranked it up when it arrived last summer( We live in SW Florida) and didn't need it (thank God) for hurricane season last year. Storm warning came in last night, so we cranked it up and after 3 attempts on the electric starter, she fired up! Let her run for an hour and she ran fine. We DID a test to our transfer switch / plate and ran the whole house for a few minutes and barely a drop in power. Our home is 2200 under air :)

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 3, 2020
Reviewer name: Calcool
5 out of 5 stars
5 out of 5 stars review

Every thing as advertised

The generator arrived in perfect condition. I took advantage of the "liftgate" feature, and the delivery company's driver couldn't have been nicer. He delivered it to my garage and a half hour later I had the wheels and feet on, added gas and oil and it started right up. Love the easy fuel change system and the remote start.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 20, 2024
Reviewer name: Jim on the compound!
5 out of 5 stars
5 out of 5 stars review

Awesome Generator

I bought this generator to give us back up power when we have outages. we have a two family dwelling and this generator has two 50 Amp plugs that will accommodate both families. So far we haven't had an outage but I'm feel positive this will do the job!!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 20, 2025
Reviewer name: Robert H564
5 out of 5 stars
5 out of 5 stars review

28,000/20,000c generator

I really wished they stocked the multi fuel Gen, however Im in Texas so a generator is a must... this one fired right up like it supposed to however for first twelve hours it had a miss, I was going to have a small engine shop check valves and all, but around 12 hours she smoothed right out like a Cadillac.... I hate spending $$$ however this is one a few purchases in 2024 that I didn't get buyers regret...LOL this .machine is a beast runs an entire electric 2499 sq ft.house when hotwater heater turned on it never loaded engine, it ran my furnace(electric) as well..... this thing truely is a beast..... 1000000% recommend!!!!!!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 25, 2024
Reviewer name: Chris55025
5 out of 5 stars
5 out of 5 stars review

Incredible Value for the money

At least in my area the shipment deliver company was amazing. My house isn't probably the easiest to access, but I did have a wide open shop spot next to the door. They were able to use an electric pallet jack to get me inside the garage door area. I'm Terms of the product, you're getting a unit with AVR & THD <= 5%, which I doubt you're getting any utility promises for less THD in comparison. It's heavy, but seems easy to move with the wheels. I was able to get a friend to help me get it off the pallet, good news is the pallet design keeps it secure. Probably easier ways with a shop winch to get it separated. It is a dual fuel, I know honda doesn't offer any models with that or tri fuel in which im aware. 240v/40+ amps, which is essential in my opinion for home backup. You probably should be smarter with isolating loads prior to putting a generator on anyway, I figure for as many outages as we get in the area that an ats is overkill. Only planning on running it on propane. When you see it in person, you'll be happy with the investment.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 20, 2024
Reviewer name: Mr.Robi
3 out of 5 stars
3 out of 5 stars review

Hidden disappointments

Carbon monoxide sensor renders the unit almost unusable. Any running engine will emit carbon monoxide. As soon as the sensor recognizes any amount within inches of the unit, your out of business. Mandatory disablement. Totally absurd that the fuel system cannot be drained. I would really like to know why Westinghouse would intentionally ignore such an important factor. The unit was designed to accept a convenient trickle charge, but for some reason, there is no explanation of how to use it. The overall unit has a lot of fantastic engineering design, but lacks on a few of the obvious.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our product development team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Oct 17, 2023
Reviewer name: Benray236
5 out of 5 stars
5 out of 5 stars review

Perfect for what we need!!

We bought this a couple of months ago to be ready for the winter. Last year a lot of people lost power, and this year we will be ready. It has great features and it's portable which we really wanted. We haven't had to use the generator yet, but we are excited about our purchase. We have already recommended one to all of our friends.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001