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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 421-430 of 2,052 reviews
Sep 12, 2022
Reviewer name: Bhoff
5 out of 5 stars
5 out of 5 stars review

Great generator

We just received this item and it's a BEAST! We often get power outages in our part of California(thanks PGE). We wanted a bigger generator to run our AC in the summer during these outages. Can't wait to get it set up and see how it handles the power we need!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 6, 2020
Reviewer name: HillWill
4 out of 5 stars
4 out of 5 stars review

Works well, but a minor gripe.

Bought this at the beginning of summer in order to ready for what has become annual multiple Public Safety Power Shutoffs. They last two to three days. We have also experienced one or two multi-day outages during each snow season here in the Sierra Foothills. We bought the generator from a local vendor and they delivered it all set up and ready to go. Had to have an electrician install a transfer box. We not only need the power to run our appliances and lights, but our well water is dependent on electrical power, as is our septic system. It works great!! We chose propane so we wouldn't have to wait in long, long lines that appear at the gas station every time their is a large power outage. One complaint: It is very difficult to drain the oil in order to change it. On my first try I made a mess on the floor next to the machine. I'm trying to jury-rig something to catch the oil and move it safely to a storage container. Westinghouse should either rethink the design so there is room to get it out safely, or provide some kind of adapter to get the oil past the obstructions.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 5, 2025
Reviewer name: Dirty Dave
5 out of 5 stars
5 out of 5 stars review

Great generator

This will run the whole house when the power goes out. Minimal assembly, east to understand instructions and user friendly features for ease of maintenance. This is my second westinghouse generator the first is 9 years old and has over 300 hours on it and it still works great.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 24, 2023
Reviewer name: DrifterS6
5 out of 5 stars
5 out of 5 stars review

12000 /15000W Portable Generator.

I brought the 12000/15000 portable Generator months ago. Just had a tranfer box put in my house. This thing is sweet. I have a 22000 square feet house. The exception being my AC is to big and pulls to much wattage I did not put the AC iin line and second the transfer box only has so many switches and fuses. Yes I had a big tranfer box put in. Beyond that this thing exceeds my expectations. It powers the majority of my home. And still has power to spare. Oh, to solve the AC part I can add in a portable 40,0000 btu AC. If needed to cool just a section of my home. I have plenty of live outlet throughout the house. Sweet.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 9, 2024
Reviewer name: Smoke67
5 out of 5 stars
5 out of 5 stars review

14500Fc

Needed a new generator and after my research, this is the one I felt matched my needs. First impression is that it's well built. Heavy but it won't move very far as it's for my house. First nights run was flawless. You'll get about 10hrs our of a tank of gas. I haven't ran it on propane yet. Many features that I like, some I don't need. Set up was a breeze. I'm pleased with my purchase so far.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 31, 2022
Reviewer name: Frank J.
5 out of 5 stars
5 out of 5 stars review

Good solid machine

Very easy to put together with the clear instructions included, even though it is a heavy machine, the wheels make it very easy to move around. We have not had to use it yet, but we now have peace of mind that we are prepared for an emergency of power outage.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 20, 2021
Reviewer name: Rick77
4 out of 5 stars
4 out of 5 stars review

Plenty of power

This unit replaced a smaller 7500W Westinghouse generator which was gas only. Convenience of having dual fuel and low THD (cleaner power over the last unit) was the selling point. The additional power capability over the last unit. The only drawbacks are this unit is slightly louder than the 7500W and twice the weight. The WGEN12000DF has the “Smart Idle” feature the can be turned on/off via a switch on the control panel. Tested this out at no load condition, and it significantly reduces the engine RPM, in turn reducing the noise. The documentation and online photos have no mention of this added feature, which I would assume might be a newer feature for the 2021+ models.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 5, 2023
Reviewer name: Jbflyfish17
5 out of 5 stars
5 out of 5 stars review

Fantastic Generator!!!!

My 20 year old 10K watt Porter Cable / Honda finally died during an extended power outage prompting me to research new generators. I wanted one with a Honda engine but there don't seem to be many this size. I took a chance on the big Westinghouse 12K watt dual fuel. Wow!!! What a machine! They have really made a ton of improvements compared to my old generator. Auto choke, wireless start, dual fuel, output gauges, quieter, runs more steady, and more watts all make this Westinghouse a big winner! I highly recommend it - we only have 12 hours on it so far but if it stays this reliable we will be very happy!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 19, 2024
Reviewer name: coastalsteve
5 out of 5 stars
5 out of 5 stars review

So far.

I received this generator today, and put it together quite easily. The battery is in a slightly inconvenient location, but it's not the worst I've ever worked on (that would be upside down in a submarine engine room bilge). You don't have to completely remove the battery to hook it up, just lift straight up and slide to the right to reach the terminal.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 23, 2023
Reviewer name: Clakey
5 out of 5 stars
5 out of 5 stars review

Well built machine

I bought 12000 DF last week got it delivered 5 days earlier than expected which was a bonus. It took all of ten minutes to put the wheels and feet pegs on plus the oil. Once that was done it was time to put some gas in the tank and fired right up. Have not tried propane run yet as I don't have any yet. Would highly recommend this generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001