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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 411-420 of 2,052 reviews
Jan 14, 2023
Reviewer name: AOlsen
5 out of 5 stars
5 out of 5 stars review

BEST value on the market!

Love this generator and the remote start. We rely heavily on a generator in the stormy winter months on an island in the PNW. Having dual fuel capability is really awesome, and the last storm knocked out the gasoline pumps but it didnt effect us as when we ran out of gasoline, all I had to do was swap over the the barbeque propane tanks to gfet us through until power was restored!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 20, 2024
Reviewer name: Scooter47!
5 out of 5 stars
5 out of 5 stars review

Portable generator

I purchased the 12000df to upgrade from a smaller generator. This will be use to provide power for my rv during power outages. We wanted to be sure that we were able to power everything on our rv. The key features are the dual fuel, the 50 amp plug and the abundance of power. We'll have power to help our neighbors if needed. I haven't fired it up yet so I can't speak to the function yet. I am aware that it will be louder than an inverter style generator. However that's why this is only for emergency use.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Nov 7, 2024
Reviewer name: JayJay22
5 out of 5 stars
5 out of 5 stars review

Outstanding Looking Product

This machine is a monster, and I can't wait to use it. It is heavy, but with the oversized wheels I am able to move it with ease. I live in Georgia, and we have bad weather regularly. Now i look forward to the bad weather knowing that I will not be without power.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 13, 2024
Reviewer name: Best bang for the buck
5 out of 5 stars
5 out of 5 stars review

Worked Great-Beast

I bought this about a year ago, had not needed till Hurricane Milton. We had no power for 3 days, this generator ran flawlessly. I have a 3500 sq foot house and could run both AC units with all other regular house items. I could turn off a unit to run other big items if needed. I ran extension cords to neighbors so they could power there fridges and small items. Did exactly what I needed and cost a fraction of what a few neighbors paid for generac stand by units.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 27, 2024
Reviewer name: Customer in Houston
5 out of 5 stars
5 out of 5 stars review

Peace of Mind!

I had to wait about a month for this generator to come back in stock, but it is exactly what I needed. It connects quite easily to my natural gas meter outside of my home. And during testing, I was able to very easily run the entire downstairs power load of my home, which includes a built in freezer and refrigerator, a wine chiller, and separate refrigerator in my garage, plus a gas range and electric oven, dishwasher, a 5-ton AC unit and all the lights!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 7, 2023
Reviewer name: Peter & Ellen K.
4 out of 5 stars
4 out of 5 stars review

Westinghouse Generator WGen9500c

Have just had electrician install the connection to the house and started the generator. Added oil and fuel and it started readily. The generator comes with a charger and it should connect to the Control Panel but there is no hole to insert. Hopefully Westinghouse will respond and send someone to rectify the panel. Under ASSEMBLY on page - 12 under contents It advises 2 washing machines - - which should be 2 washers. Again hopefully Westinghouse will rectify their user manual. Too early to tell how good it is as winter still here and no outages yet. Thank you - Peter.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 27, 2022
Reviewer name: Maccabee
1 out of 5 stars
1 out of 5 stars review

Just what I needed

I bought after the fabled Texas Winter of 2021. Of course ERCOT was so embarrassed that they mandated improvements so that we have had only a few outages since and mostly less than an hour. I have not run it enough to perform normal maintenance. However, I can comment on a couple of recommended improvements. The oil dipstick fits too tightly into the access hole. The wire handle so small that it is difficult to insert due to bending, and to extract, because it is so tight. Also to prevent gasoline w/ ethanol from crystallizing in the carburetor or the fuel lines, the gas must be drained. This is difficult because the hose from the tank to the valve is behind the valve switch plate. I can remove the hose from the valve but it is not long enough to reach to a drain bucket. Same problem with adding oil. The cap is recessed so that I had to buy a funnel with long spout to get oil in. Just some inconveniences. All in all, a great product

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Customer Care

Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.

Dec 8, 2024
Reviewer name: LW73
5 out of 5 stars
5 out of 5 stars review

Great features, product and value.

I bought this two weeks ago. My residential power source is a rural electric cooperative. I bought it to provide backup power to my house in the event of future storm related high winds that can disrupt power for extended periods as happened this past summer. I am very happy with the quality and price of this generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 25, 2021
Reviewer name: Passenger57
5 out of 5 stars
5 out of 5 stars review

Nice!!!

Packing was excellent, gen had no damage and was easily assembled in no time. Gen is 350lbs so l had my neighbor help me get it off the pallet. Hooked up a propane tank and it started on the first try. Haven't put a load on it yet waiting for my electrician to hook up interlock switch. Will update if needed, so far very pleased with purchase.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 6, 2024
Reviewer name: Treeman59
2 out of 5 stars
2 out of 5 stars review

Generator died during first use

This is the third WGen generator I have purchased. I love the fit and finish and the WGen20000c seems to be the best so far. Unfortunately, during my first use of the generator there was a transient power draw somewhere inside the generator which took it down. I am hopeful that Westinghouse can make this good and I can upgrade my overall rating!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about your experience, and we would like to make things right for you. Thank you for your information in the troubleshooting, I have passed this along to our quality control team to look into. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right! Thank you, Zach - Westinghouse