I bought October of 2019. I was a little Leery about the purchase by some of the reviews about battery issues. But when I took it home I had no problems of the such. Fire on second attempt and seems to work well. A little loud but it was Expected for a generator of that size. Appears to be well built.

Purchased this generator July 2022. I have used it several times when the power was out. So far I have only ran it off of propane, which is what I intend to do unless I get in a situation where I run out of propane and need the generator in a pinch. I would then consider running on gasoline. Normally though I intend to only use propane because I don't want to deal with gasoline carbs gumming up. Seems to have plenty of power. We run the house A/C, 2 refrigerators, 1 deep freeze, and other appliances on. I think the A/C is a 4 ton OLD unit so it draws about 15 amps / 240V and the generator handles it fine. It grunts a little right when a heavy load is placed on it but they will all do that. I run my electric hot water heater as well, no problems.

It has everything we needed. The assembly was very easy. The instructions were also easy to understand. We ran it for 4 hours varying the load and had no problems. We are going to order the ST Switch and build a ventilated generator box. So far, so good!

I bought this a month ago. I'm very pleased with my purchase. I research many generators and read reviews on them, including this one. So, I purchased this one. This generator is a powerhouse and it has many great features. If we ever have another storm like we did in Texas, I know this will be an asset to us, as well as other reasons to use it.

I purchased the WGEN 12000DF a week ago and have set it up and run it. Everything went great with the setup and running. The only issue I have is the lift bar is too short for the frame opening. This does not interfere with using the generator and I will check with Westinghouse as to a resolution to this. Overall I am extremely happy with my purchase and will recommend it to others.

After some severe weather where we lost power all day it was time to purchase a generator. Wanted the natural gas option as I'm lucky enough to have a line ran outside off my deck. Package showed up on time in great condition. Set up is simple and this generator comes with every thing you need , even the natural gas line! For the price and ease of use I would definitely recommend. Little heavy(to be expected for its size) has wheels to roll and 2 adults would have no problem lifting this into a truck if needed to move from one site to the next. Im OK with it as I don't plan to move it much once it's in place just needed a big enough generator to power the house in case we have an outage again.

My neighbor bought this and my electrician recommended this generator. I have a dual panel breakers box so I needed this model. I ran it for about 7 hrs to break it in and have changed the oil and oil filter. Very easy to change. It didn't bat an eye when I tested it hooked up to the house. However it does take it two times to start each time and on one occasion it died and restarted by itself. The life timer on the unit also stopped working after that for some reason. Other than that, it is simple to operate.

Passed all tests and ready to install. I like the "smart" feature of dropping to idle with the electrical load comes off. I also like the oil cooler and oil filter location. Solid and well thought-out design. So features and construction rate 5 stars. If it lasts as long as the 5kw it replaces (20 years), I'd give it 10 stars.

I just received the WGen9500DF generator and was happy with the instructions, set up and that it started and ran right away. I used propane and still need to try gas but I am happy so far. The one thing I didn't like was that the handle grip was damaged. However I will talk to the warranty department, I am sure they will satisfy the issue. I will update this review if I have any issues but so far I am happy.

I bought this to power my 2,200 sq ft home. My home is totally electric and it powers everything in my home. It also powers my central a/c unit which is an a/c, heat pump combination. I tested this generator by turning on every single light, in my home and I also started my washer and dryer along with my electric stove including the oven, and even my microwave, and air fryer. I went to extreme by running EVERYTHING in my home at the same time which will likely never happen in daily living. I wanted to be certain this generator would handle the load in a power outage and it surpassed my expectations. Great generator.