We just received this item and it's a BEAST! We often get power outages in our part of California(thanks PGE). We wanted a bigger generator to run our AC in the summer during these outages. Can't wait to get it set up and see how it handles the power we need!

Arrived as advertised. After a few steps, fully operational. Started right up and passed all electrical tests. 5 star as generator, lowered to 4 due to wheel placement interference with battery access and 50A plug. While not used extensively yet, idles at acceptable noise level but noisier than expected at low amp draw.

arrived packed well, easy quick set up, the provided funnel for adding oil was a huge help, well laid out looks very well made, very solid, fired right up, quiet for a portable 12K generator. Very happy with my purchase. Replaced a smaller unit so I could run the whole house

This unit replaced a smaller 7500W Westinghouse generator which was gas only. Convenience of having dual fuel and low THD (cleaner power over the last unit) was the selling point. The additional power capability over the last unit. The only drawbacks are this unit is slightly louder than the 7500W and twice the weight. The WGEN12000DF has the “Smart Idle” feature the can be turned on/off via a switch on the control panel. Tested this out at no load condition, and it significantly reduces the engine RPM, in turn reducing the noise. The documentation and online photos have no mention of this added feature, which I would assume might be a newer feature for the 2021+ models.

This generator is definitely heavy duty and it will get the job done, whatever your power needs may be. Awesome to have the 50 amp option since I will be mostly using it as a backup power supply for my entire home. Shipping was fast and on time as advertised. I would definitely recommend this item.

2nd time using the generator. I followed gasoline startup procedure, turned the fuel selector knob to allow for gasoline operation, fuel starts poring down into the engine and appears to be coming out in several places. Obviously I can't use it now since it is a fire hazard. Very disappointed since it is only 2 months old.

I bought this for backup power due to two recent power outages. Murphy's Law, power hasn't been out since. After assembly and filling with oil and gas, the generator started on the 1st try. Can't say that I am eager for another power outage, but I will be ready for it when it comes.

Packing was excellent, gen had no damage and was easily assembled in no time. Gen is 350lbs so l had my neighbor help me get it off the pallet. Hooked up a propane tank and it started on the first try. Haven't put a load on it yet waiting for my electrician to hook up interlock switch. Will update if needed, so far very pleased with purchase.

Did a lot of research, W/house gens had a lot of positive reviews and features. It is a heavy beast but was packaged very well and unpacked easily. Followed the quick start sheet and danged if it didn't start right up on propane. Used 2 space heaters and they didn't even phase it. Shut down, programmed the very convenient remote and then ran it on gas. Started right up on the second attempt (all automatic by the way). Tried the idle control and after a short delay it kicked in. Hoping if I do need it the reliability will be there. It ain't cheap but hopefully worth it.

Purchased because of multiple storms leading to power outages recently. Works great to provide power to needed household appliances in those cases. Also great for using around the farm in places where there is no power. No issues so far, happy with my purchase.