Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
Sort by |
Showing 391-400 of 2,052 reviews
Aug 17, 2023
Reviewer name: Jab2288
4 out of 5 stars
4 out of 5 stars review

We shall see..

Had the 15000 dual fuel for a few months now and have run a decent amount of hours on it, over 100 for sure. Changed the oil, changed fuel filter, air filter checked regularly and cleaned as needed. Ran exclusively on gas for the entire run time until 3 days ago when it suddenly just died and then would not restart. Gas tank 2/3 full. Hooked it up to the propane bottle from my grill and it fired right back up. Not sure what the issue is at this point but I use the generator to supplement my solar array so I have just continued to use it on propane. The unit itself has been awesome, it runs whatever I throw at it and just chugs along, but for sure however my experience goes with support trying to get this gas issue figured out will determine what I think overall of my purchase.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 7, 2023
Reviewer name: Peter & Ellen K.
4 out of 5 stars
4 out of 5 stars review

Westinghouse Generator WGen9500c

Have just had electrician install the connection to the house and started the generator. Added oil and fuel and it started readily. The generator comes with a charger and it should connect to the Control Panel but there is no hole to insert. Hopefully Westinghouse will respond and send someone to rectify the panel. Under ASSEMBLY on page - 12 under contents It advises 2 washing machines - - which should be 2 washers. Again hopefully Westinghouse will rectify their user manual. Too early to tell how good it is as winter still here and no outages yet. Thank you - Peter.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 13, 2024
Reviewer name: Best bang for the buck
5 out of 5 stars
5 out of 5 stars review

Worked Great-Beast

I bought this about a year ago, had not needed till Hurricane Milton. We had no power for 3 days, this generator ran flawlessly. I have a 3500 sq foot house and could run both AC units with all other regular house items. I could turn off a unit to run other big items if needed. I ran extension cords to neighbors so they could power there fridges and small items. Did exactly what I needed and cost a fraction of what a few neighbors paid for generac stand by units.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 22, 2021
Reviewer name: Scubamark3995
5 out of 5 stars
5 out of 5 stars review

Great whole house generator

I bought this generator after several weeks of reviewing many generators. I originally planned on buying two. So we could run everything with out a worry. But this generator will run my a/c ,lights, tv and well pump. All at the same time. So another 12000 watt generator might be over kill.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Nov 18, 2021
Reviewer name: McRazorback
5 out of 5 stars
5 out of 5 stars review

Can't beat the price

We did our research across all generators and this meets our needs, and you can't beat the price! Easy to maneuver and put together. My 8 year old installed the wheels after shipping. Only downside was 3rd party shipper rescheduling but that's an amazon/drop shipping issue, not Westinghouse.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 25, 2021
Reviewer name: hillbob
5 out of 5 stars
5 out of 5 stars review

Easy setup, great generator

Just had this delivered and the setup was easy. Only a few steps and the instructions were easy to follow. Fired it up and after warming up 30 seconds or so it idled down to a quiet purr until I added a load. The panel is laid out well so that everything is easy to find.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 5, 2022
Reviewer name: MNalls
4 out of 5 stars
4 out of 5 stars review

Have a jump ready

First time I went to use this generator when the power went out, I hooked up the battery and the panel indicator showed it was good. After several attempts to start, I realized it didn't have enough juice. I had to use my portable jump box to start it. Pretty sad on a brand-new unit. Otherwise, it was great.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 24, 2025
Reviewer name: WaltCooks
5 out of 5 stars
5 out of 5 stars review

Big Power for the money

Purpose of Purchase: Bought this generator to power my food truck during service and as a backup power source for my home during outages. Upgrade Justification: I upgraded from an 8kW generator, which required refueling during long events (e.g., 12-hour shifts). Refueling meant pausing service—even with a line of customers—just to add gas. That's no longer an issue. Performance: This generator ran for a full 12-hour period on a single tank of gas without needing a refill. That's a huge plus and a game changer for continuous service. 🔑 Key Notes & Considerations: CO2 Sensor Issue: The generator shut off three times while running in an open field. The lights indicated a CO2 sensor error. I solved this by placing a fan near it to keep air circulating—worked like a charm. Unsure why it triggered in open air, but something to watch for. Battery Management: After my first test run, I forgot to turn off the battery switch. Several hours later, I noticed a light still on. Unfortunately, the battery drained completely and now won't recharge. Major downside: If the battery dies, there's no manual recoil option to start the generator. Jumper cables from your car or a power pack will resolve this issue. ✅ Pros: Long runtime (12+ hours) on a single tank Powerful enough for food truck and emergency home use Smooth, quiet operation Moderate noise ❌ Cons: Sensitive CO2 sensor (may require extra airflow) No backup manual start option Battery can die easily if left on and won't recharge

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 27, 2022
Reviewer name: smrJeep73
5 out of 5 stars
5 out of 5 stars review

Great generator!

I purchased the generator to power my Miller Multimatic 220 while I have a subpanel installed in my garage and it works great. The remote start lets me start and stop the generator from inside allowing me to save fuel. So far I've only run it on propane and it has never struggled to keep up.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 21, 2024
Reviewer name: valzate05
5 out of 5 stars
5 out of 5 stars review

A LOT OF POWER, WORKS AMAZING

It took to long to arrive, almost a year, but it works amazing, its very powerful. Mine was leaking some oil after couple of hours working but we are going to take it to a certified place to check it out. besides that everything else works fine. And I also like that its very easy to use.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001