ITS STARTING FUNCTIONS ARE VERY GOOD, I WANT TO USE IT TO POWER A SOLAR SYSTEM IN CASE THE BATTERIES DROP TO A LOW LEVEL AND THERE IS LITTLE SOLAR PRODUCTION. I TESTED IT TODAY AFTER I RECEIVED IT YESTERDAY, DAMAGED BY THE PACKAGING THAT ARRIVED EVERYTHING TURNED OVER AND EVERYTHING WAS DAMAGED AT THE BASE OF THE EQUIPMENT, BUT I ORGANIZED IT TO BE ABLE TO GET IT WORKING. AFTER GETTING IT TO WORK I TRY TO CHECK A LOAD TO THE SYSTEM OF 20 KWp AND I DID NOT EXCEED 14.9 KWp IN A FEW WORDS THIS IS NOT WHAT THEY SELL, THEY SAY IT IS 20 KWp RUNNING AND THIS IS NOT TRUE. I ALREADY CALL AN ELECTRICAL ENGINEER TO COME TO VERIFY IT BECAUSE IF IT DOES NOT GIVE WHAT IT SHOULD GIVE IN NORMAL RUNNING OPERATION, I AM NOT INTERESTED AT ALL AND I WILL RETURN THEM AS IT CAME, DAMAGED, I HAVE 4K CAMERAS ALL OVER MY PROPERTY AND EVERYTHING WAS RECORDED AND CAPTURED BY ME WITH MY PHONE ADDITIONALLY. REALLY AT THIS MOMENT I FEEL SCAMED. THE MACHINE IS NOT AMERICAN AS THEY SAY, IT IS FROM CHINA, DON'T BELIEVE EVERYTHING YOU READ.

Bought this 2 weeks ago and were very happy with it so far. Starts and runs perfectly! I don't understand why it was shipped with the dipstick tucked in that made it nearly impossible to pull out and insert the correct way! Also, the gas line wasn't attached to the tank. Why?

The item was packaged very well. No chance the delivery personnel can damage it unless they drop it from the floor of the box truck. Simple instructions to follow on unpacking and set up before initial start. The item is a beast, very well made, and it started right up on the first go. Tested the outlets with multi meter on both Gas and Propane fuel. I haven’t plugged it in to my house inlet to put actual home loads on it but so far so good.

Unboxed it, filled it with the supplied oil, hooked the battery and put some gas in it and paired the remote. Fired up on the 2nd try. Turned it on and off from the remote about 50 ft away with no problems. I don’t have a load on it yet but will give it a shot after wiring the house with it. I will post those results on you tube once I do it.

This generator has many features that make using it convenient. Remote start, dual fuel is an easy switch when needed, leave gas in the tank but run it out of the carburetor before storing and battery charger are some of the features that make this generator a good choice.

This unit replaced a smaller 7500W Westinghouse generator which was gas only. Convenience of having dual fuel and low THD (cleaner power over the last unit) was the selling point. The additional power capability over the last unit. The only drawbacks are this unit is slightly louder than the 7500W and twice the weight. The WGEN12000DF has the “Smart Idle” feature the can be turned on/off via a switch on the control panel. Tested this out at no load condition, and it significantly reduces the engine RPM, in turn reducing the noise. The documentation and online photos have no mention of this added feature, which I would assume might be a newer feature for the 2021+ models.

After learning about portable generators, my son, his father-in-law, and I all three independently settled on this model portable over other portables and over whole house. It was easy to get an electrician to put in the necessary, electrical plug, and the electrical panel and to get a plumber to ensure the right piping and flow of natural gas over to the location. This is bringing me great peace of mind as we enter hurricane season.

Once out of the box, it took about 5-10mins to set it all up. After that, it was ready for work. Nicely put together, this machine has it all. Sturdy wheels, good retractable handlebars. The fact that this generator is powerfull offers the possibility to work with propane and gas was, for me, the selling point. I am not disappointed by my purchase. Will recommend.

I purchased this to run my entire house after Texas’ Snowmagedden. Another event happened in 2023 whereby the 12000DF ran for 48 hours without incident. I had to manually balance the load through various breakers but my house was warm, all the appliances worked and we were comfortable. This is a very heavy unit so don’t think that it is easily portable. Great unit.

THE BEAST IS WHAT THIS IS. ALL 432 LB'S OF HER. AFTER ATTACHING THE WHEELS AND MANEUVERING THIS THING OFF THE CRATE, IT WAS AN EASY PROCESS TO GET THE BEAST READY FOR FUTURE POWER GRID FAILURES. BOLTED ON THE LIFT BAR, FILLED THE CRANKCASE WITH THE 1.6L OF SUPPLIED OIL, CONNECTED THE BATTERY TERMINALS, ADDED SOME GAS, PAIRED THE REMOTE START FOB. THE BEAST STARTED ON THE SECOND TRY AND RAN WELL. I WILL ADD AS I READ QUESTIONS/ANSWERS ONLINE ABOUT THIS UNIT, I SAW NEW OWNERS SAY THAT AN OIL FILTER WAS NOT DESIGNED ON THIS TWIN MOTOR. I FOUND THE FILTER LOCATED FORWARD FROM THE MUFFLER ON THAT SIDE, LOWER SECTION OF THE MOTOR AN OIL FILTER RESIDES. THIS GENERATOR WILL GIVE MY FAMILY A GOOD SENSE OF SECURITY WHEN THE NEXT HURRICANE HIT MY AREA OF FLORIDA.