I have the baby brother WGen9500DF and loved it to provide power to my house but moved into a larger home and it was not quite large enough to handle the load. I decided to get this monster to do the job. I have yet to connect it to my house but love all of the features and some new ones my old generator didnt have. Power outages happen especially in Texas but I won't have a problem keeping the heat or AC on!

This is a plus/minus review. On the plus side, the generator pulls like a mule. It powers a 4 ton AC, freezer/fridge combo and a dozen LED lights without a problem. That is impressive. All on propane, which is the weaker of the two fuel options. On the minus side, I don't think the Westinghouse engineers ever took one of these gens out of the box and tried to start it. In no particular oder, the battery per factory hook up is backwards (see photo where I reversed Positive and Negative leads), the wheel placement interferes with the 220v plug (the wheel placement places way too much stain on the plug), the fuel selector is anything but straightforward, it is unclear from the quickstart manual about how much oil to put in. And my battery lost a cell during shipment. Westinghouse Support told me to go to a local auto parts store to get it replaced.

This is my first generator and so far I am impressed. Once the electrician completed the work in my home electrical panels to use the generator as a backup power source, we tried it out. It started up immediately after connecting it to a propane tank and powered our home. No issues. I’m pleased with my purchase and with the price.

Just delivered yesterday, minimal assembly, well documented. Started first time, on the first crank (propane, so far). Was happy with my old, smaller generator but it was time to upgrade and I expect this 12000DF will deliver. Electrician hired to wire interlock took one look and was impressed.

Overall this is a solid product with a lot of features that the competitors do not provide. There are a couple of things that Westinghouse can improve on this product. 1. Off the pallet, after installing the wheels, the wheels should be touching the ground so you can roll the generator off the pallet. This is very heavy (352lb). With the wheels not touching the ground, it took 3 adults to lift if up and move it off the pallet. 2. The dip stick is in a very awkward location. Plus, it is very hard to pull it off and good luck in trying to push it back in. other than that, it is a great product with lots of functions.

I bought this generator about a month ago. We had a storm roll through and I used it for about 6 hours. It ran perfectly. It has the option to run of gas, propane or natural gas. It has plenty of power and many options that will come in handy. Very happy with the purchase.

We bought this to power our Grand Design Solitude 5th wheel. It easily powered the 50 Amp RV with 3 A/C’s, full size fridge, microwave and all of our accessories. Both fuel sources work well with gas lasting a bit longer than propane. It is heavy but what do expect for a generator with these features. Have used it to run power tools as well. No problem. Would definitely recommend. BTW - called customer service just see how they would respond. They answered my questions with ease and kindness.

Once the initial setup was completed, it was ready for work. Nicely built, I believe this generator has it all. Powerfull, dual powered (!!!), sturdy motor, remote starter, sturdy wheel, practical foldable handles,... Im very pleased with my purchase

I use this generator daily on the farm. It works great. I like the low idle feature to conserve fuel. However, one of the 30a receptacles has gone out after 9 months, and on low idle it tends to burn out capacitors on compressors when using the low idle mode.

I bought this generator during the emergency preparedness tax free weekend. I had a Generac 6500 portable generator but needed higher output and the flexibility to run off of natural gas. This is a great generator with low THD that integrates perfectly into my home electrical system!