It's asking me to do a review for each of my warranty registrations, so this is my second one. As I mentioned previously, two new 20,000 Watt generators arrived without the washers for the axels, or the trickle chargers necessary to keep the battery ready to go during a power failure. I let the washers slide and just went to the hardware store, but the chargers are a different matter. There is no pull rope on these big units. No battery, no start. What's worse is that we've cranked them so they can run for the 5 hour break in period as you're not supposed to exceed 50% of the load during that time and we wanted them to be ready for a real power failure. Unfortunately we're experiencing random shutdowns. It can be restarted after about 30 seconds or so, but I'm wondering if the auto choke is kicking in and choking the engine. Whatever the case, this is not acceptable for units that are for emergency use.

The engineering improvements that Westinghouse has integrated to this generator are head and shoulders above the industry. As a Stone Mason in the construction industry for nearly 50 years now, I have used and been exposed to most of the portable generators on the market. each feature has been improved, from the Electric start to the automatic starting and controls, to the remote functions, to the massive capacity, even the fuel capacity, and in my case, the tri fuel capability.

I bought this generator and it was delivered 6 weeks later. Just received it today, 8-3-21. The delivery Co. was very good, no apparent damages after checking carefully and the delivery Co. helped me move it into my shop. The quality of this generator is excellent! I like that this one produces adequate clean electricty at <5% THD. Its purpose is to power up some of my house lights and appliances and a submersible water well. After researching, I find the price is very reasonable. I will break-in the generator this coming weekend as the manual directs. It has a battery start (no pull rope), remote control & idle speed control when power is not required. I have a 100 gal. propane tank that will last about 2-3 continuous days before I must refill and/or I can then use 20# propane bottles or gasoline if needed for a longer period of time. It is saved in my air conditioned shop until I wheel it out for use. In my opinion, propane is the best cleanest and most trouble free fuel. When determining how many watts you need, be sure to stay at or below 80% of the rated watts and be sure to reduce the wattage rating also by 4% if used during 100F weather.

just got this unit installed hard lined into gas and extremely impressed. It powered 2 homes, 3 refrigerators, 1 freezer, 3 air conditioners, lights and fans without skipping a beat. Took a long time to get it due to inventory issues but soooo glad the wait. Doesn't have auto switch over like whole home generators but take the money savings all day long!

Generator starts and runs and shuts off randomly. After 15 min. , 22, 5, 45, minutes . Been with out power. Tried at 3 in n the morning after let it cool down to see if there is a overheating but exactly same thing happened as I'm writing the review. My old general 8000 after being in storage for 3 yrs works perfectly fine in my neighborhood house after I let him borrow since I bought this new gen20000 generator. Garbage. Good luck!!!! with the tech support.

I order this unit for the tri fuel option as a backup generator. I ahven't install this yet but It appears to be a well built unit

We have had this generator for a few days now. Direct wired so that we can utilze the max power available. Works great and meets all expectations.

Easy to get set up and get running. Very large but easy to roll from garage to driveway when I need to use it.

Bought the generator one month ago and already having start up problems . Also leaking gas from the bottom.

SO FAR SO GOOD. WE WILL SEE. I LIKE THE SIZE AND THE POTENTIAL POWER CAPACITY THIS WILL BRING IN THE EVENT OF AN OUTAGE.