THE BEAST IS WHAT THIS IS. ALL 432 LB'S OF HER. AFTER ATTACHING THE WHEELS AND MANEUVERING THIS THING OFF THE CRATE, IT WAS AN EASY PROCESS TO GET THE BEAST READY FOR FUTURE POWER GRID FAILURES. BOLTED ON THE LIFT BAR, FILLED THE CRANKCASE WITH THE 1.6L OF SUPPLIED OIL, CONNECTED THE BATTERY TERMINALS, ADDED SOME GAS, PAIRED THE REMOTE START FOB. THE BEAST STARTED ON THE SECOND TRY AND RAN WELL. I WILL ADD AS I READ QUESTIONS/ANSWERS ONLINE ABOUT THIS UNIT, I SAW NEW OWNERS SAY THAT AN OIL FILTER WAS NOT DESIGNED ON THIS TWIN MOTOR. I FOUND THE FILTER LOCATED FORWARD FROM THE MUFFLER ON THAT SIDE, LOWER SECTION OF THE MOTOR AN OIL FILTER RESIDES. THIS GENERATOR WILL GIVE MY FAMILY A GOOD SENSE OF SECURITY WHEN THE NEXT HURRICANE HIT MY AREA OF FLORIDA.

I bought this after the winter storm in 2021. First time I used it it worked great and used it for 3 hours. The next time I used it it wouldn't start so I took it to the shop and they got it fixed. Third time I used it everything was great. The fourth time it was hard to start and when it did start it backfired and died. I tried to start it again and it was making a loud knocking noise so I turned it off. Now I'm trying to get it fixed under warranty and no one will return my call. Please do not buy this thing. They don't want to do anything under warranty.

This unit is a beast. Well packaged. Setup was easy, needed a tractor to lift off crate. Had electrician set up dual 50 amp ports. Did initial start up on propane, started right up. I have not run this under load and probably will not have to in the near future. Unit sat in packaging for 8 months, and at the time I purchased were very hard to come by. I had to wait about 6-8 months until it was in stock. Again, great unit so far!!

It's asking me to do a review for each of my warranty registrations, so this is my second one. As I mentioned previously, two new 20,000 Watt generators arrived without the washers for the axels, or the trickle chargers necessary to keep the battery ready to go during a power failure. I let the washers slide and just went to the hardware store, but the chargers are a different matter. There is no pull rope on these big units. No battery, no start. What's worse is that we've cranked them so they can run for the 5 hour break in period as you're not supposed to exceed 50% of the load during that time and we wanted them to be ready for a real power failure. Unfortunately we're experiencing random shutdowns. It can be restarted after about 30 seconds or so, but I'm wondering if the auto choke is kicking in and choking the engine. Whatever the case, this is not acceptable for units that are for emergency use.

Purchased generator in October they dropped in my driveway within a half hour from receiving I tried to start and starter was grinding against the flywheel I called Westinghouse no one answered phone so I left a message. Next day I received a email telling me a starter was on the way I asked who was installing they sent me a list of service places to bring it to mind you it's 410lbs. I received the starter and replaced it my self and it was doing the same thing so I called Amex they got Westinghouse to replace the unit. The new unit they sent me is doing the exact same thing now I'm told it's a warranty issue and they won't take it back. I received it opened box and tried to start within a half an hour of receiving I didn't have it for six months or a year. It never worked so how is it my problem if Westinghouse is selling defective generators.

Purchased the WGen 12000/15000 DF and I'm so impressed. I had an electrician install a Reliance Controls PB50 (50amp) plug to my house. Used a 50amp power cord from generator to house. This generator ran 100% everything in my house. I ran the Central A/C, ceiling fans, all lights in and out the house. TV's, microwave, wife's blow dryer, oven, furnace no problem. Didn't even bog down. I feel as though this thing had more to give than what I threw at it. I live in a 1700sf home so I hope this review can help those who are considering this unit. I highly recommend.

Purchased this generator less than three weeks ago. The engine runs but does not produce electricity.

Uncrating was a nightmare with out an engine hoist. Oil does not have a dip stick. NG gas hooks up is very confusing. Lucky I know how to do it.

Looks are good, well packaged We haven't had a chance to test it out yet but, will review it as soon as I can!

I bought this to power my whole house when the power goes out. This thing is big. Works great. I used the direct wire to get the full output. It powers my whole house including my 3.5 ton central A/C. It was packaged well. Easy tool free assembly.