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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 331-340 of 2,052 reviews
Mar 11, 2023
Reviewer name: CancerTom
5 out of 5 stars
5 out of 5 stars review

Best Generator Ever, Dual Fuel. Electric start. WO

Excellent Generator, starts easy, runs great , very reliable. 50 amps can run an RV or house a/c or electric water. My second geni from Westinghouse. Sold old and upgraded to 12000 Watts and electric start. Has a key fob, oh my can start from bed in morning.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 17, 2025
Reviewer name: TomS Indiana
5 out of 5 stars
5 out of 5 stars review

Love the Dual Fuel Option

Had a long power outage in an ice storm and my previous generator was really lacking in the power needed to run our home. The top ratings on this product drove me to it. Doesn't really matter where you look, if they tested this product it was a top choice.

Review from westinghouse.com
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Jul 21, 2020
Reviewer name: Mike McG
5 out of 5 stars
5 out of 5 stars review

Wgen12000DF

Waited three months for this generator to be available. Exactly what I wanted to power the whole house, for medical reasons, in case of a prolonged power outage here in Florida. Love the ability to use propane as I don't want to store large amounts of gas for a prolonged period of time. Delivery was fast, and direct to the door. I have recommended this generator to two of my neighbors, and we all went together and ordered one each.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 22, 2021
Reviewer name: Scubamark3995
5 out of 5 stars
5 out of 5 stars review

Great whole house generator

I bought this generator after several weeks of reviewing many generators. I originally planned on buying two. So we could run everything with out a worry. But this generator will run my a/c ,lights, tv and well pump. All at the same time. So another 12000 watt generator might be over kill.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 23, 2023
Reviewer name: Len1941
3 out of 5 stars
3 out of 5 stars review

My experience

Had a difficult time obtaining product. Took three attempts with three different suppliers. Delivery was difficult to track however delivery was professional & no damage. Product met all expectations. Manual was confusing at times and lacking info (especially with oil fill location).

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eCommerce

Hello, we are truly sorry that the delivery was not a pleasant experience! Unfortunately, we do not have much control over the shipping once the unit is picked up from our warehouse. I have forwarded your feedback to our shipping and receiving team to ensure we are partnering with the best shipping companies we can. We hope you continue to get the best out of the WGen20000c, if you have any questions or concerns feel free to contact us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Sep 20, 2022
Reviewer name: Tommy3245
5 out of 5 stars
5 out of 5 stars review

Power to spare for entire residence

This generator is a beast with the power to sustain my home during major power outage. The unit is able to run a 4 ton ac and hot water tank at the same time. This equates to 7500 watts with both running. Plenty power left for fridge and other minor house appliance. My ac does have the soft start by hyper engineering. The generator is well built. Two issues I did encounter is when I un-packaged the unit the carbon canister was detached from the bracket. Might of sustained rough transportation. The gas thank flange on the left side was slightly bent. You can tell because the bolt holding the tank same location as canister is bent. Gas not leaking and tank appears to be intact. Another minor annoyance is I cant get the generator out of my rear garage door. It is a standard door. I have to remove the door to get the unit out. If the door opened all the way it would be a tight fit. My door opens at 90 degree angle before hitting the wall. With door removed I have maybe 1/8 inch on each side of the wheels before it hits the door jamb. Did find a black screw in the bottom of the pallet and could not figure out where it came from. The screw is the same as the ones that hold exhaust heat shield together. Maybe accidentally left in the box during packing.

Review from westinghouse.com
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Jun 25, 2025
Reviewer name: Katdaddy
5 out of 5 stars
5 out of 5 stars review

Great features lots of power

I bought it a week ago to prepare for a hurricane. I tried it connected to the house panel with a 50 amp power cord. This thing powers the whole house, 4 ton AC electric dryer, electric stove and water heater simultaneously this thing is a beast love it

Review from westinghouse.com
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Nov 26, 2024
Reviewer name: IcePops
5 out of 5 stars
5 out of 5 stars review

Awesome generator!

I bought this a few weeks back after using my Dad when I was in a pinch. It really performed well for what I needed. I live off grid so I need to use a generator often when there is excessive cloud coverage especially in the winter. The generator runs about 9 hours on 5 gallons of gasoline loaded at 3kW. Super easy to pull start or electric start and fairly quiet compared to what I'm used to. I would definitely recommend.

Review from westinghouse.com
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Dec 7, 2024
Reviewer name: Ajroy
5 out of 5 stars
5 out of 5 stars review

Best bang for the buck.

I did a lot of research on my needs to power my home in an emergency.I determined the 14500 watt model was just what I needed.The packaging was great and did its job, the build quality of the wgen line is top notch.Ive already owned a wgen 9500df and used it throught 2 hurricans in Florida.I wanted a little more power so I upgraded to the wgen14500df.I would highly recommend Westinghouse Generators.Alot of the cheaper models from other manufacturers use aluminum windings instead of copper. You get what you pay for.

Review from westinghouse.com
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Nov 18, 2021
Reviewer name: McRazorback
5 out of 5 stars
5 out of 5 stars review

Can't beat the price

We did our research across all generators and this meets our needs, and you can't beat the price! Easy to maneuver and put together. My 8 year old installed the wheels after shipping. Only downside was 3rd party shipper rescheduling but that's an amazon/drop shipping issue, not Westinghouse.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001