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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,024 ratings2,024 reviews
  1. 5 stars81% (1,643)
  2. 4 stars13% (269)
  3. 3 stars3% (54)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 321-330 of 2,024 reviews
Feb 28, 2022
Reviewer name: Burtman
5 out of 5 stars
5 out of 5 stars review

Fired up on propane with in 15 seconds of cranking

I bought this generator because it was still portable and had a big enough rating to run my whole house, it is duel fuel (gas or propane) and has a remote control to start it from inside the house I have not had an opportunity to try it out during a power outage yet , but I am sure it will be used shortly, winter has not left us yet

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 28, 2024
Reviewer name: Broperk
5 out of 5 stars
5 out of 5 stars review

Beast Mode/ No regrets

Ordered the Wgen12000DFc that was upgraded to the Wgen18000DFc in 2024. My understanding is that the specs. were better than the manual previously stated. That being said, No buyers remorse. If your on the fence and on a budget, about a generator, you need to get off the fence and get this beast. I'm a one handed 68 year young man on a fixed income, this has all the helpful options to make a power outage as painless as possible. If I can work or move this thing you can too.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 4, 2023
Reviewer name: BBriere
3 out of 5 stars
3 out of 5 stars review

Great Powerhouse, but starter issues

I bought this Generator in November of 2022 and it's been great and easy to use, easily handing whole house power needs. I love how easy it is to maintain and change the oil. Only problem is that the starter had begun to fail after only few months of use. I'm now trying to get it replaced under warranty, it's not exactly a easy machine to move around.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Zach

Hello, thank you for your purchase, we are sorry to hear about your issues with the starter. Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help! Thank you, Zach - Westinghouse

Dec 27, 2024
Reviewer name: Hurricane Eater
5 out of 5 stars
5 out of 5 stars review

The Beast I was looking for

The quality build on this item is top notch and was packed to perfection. Not a scratch on the unit! I’m retiring my little Briggs Q6500. This will run my entire house including 4 and 3 ton ACs with soft start. I will post a follow up review once everything is connected.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 3, 2025
Reviewer name: Andy Pandy
5 out of 5 stars
5 out of 5 stars review

Westinghouse WGen14500DFc

Bought this generator to power my 1400 squarefoot cabin and well house pump. This thing is a power house! The remote/push button start keep me at ease knowing my wife will easiky be able to power on this unit! I would absolutely recommend this unit to anyone and the price point is killer!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 29, 2021
Reviewer name: HappyCamper13
5 out of 5 stars
5 out of 5 stars review

WGN12000DF Generator Arrived Early

Generator arrived early. No shipping damage. Generator has passed all tests - propane and gasoline fuels. Control panel features working properly. I have not tested full electrical output but initial break-in electrical production is correct. I am very happy with this generator. Based on my research it is the cream of the crop.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Nov 13, 2021
Reviewer name: JCCall
5 out of 5 stars
5 out of 5 stars review

High quality product!

Received my WGen 12000DF today and it arrived perfectly shipped and in pristine condition. It was only a few simple steps (attach the wheels, add oil and gas, and attach the battery) before my new generator was up and running. Runs smooth, supplies plenty of power from it's many receptacles, and isn't loud. Next step is a transfer switch for the house and I'm complete and ready for the winter. Thank you for the high quality product!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 9, 2023
Reviewer name: Redcowgirly
5 out of 5 stars
5 out of 5 stars review

Best yet !

Living in Florida, I have three generators. This is the biggest and best yet ! This is my first dual fuel. Working on getting the correct tank for my use. It is all together and ready to go as soon as I get a tank. I have a family member that has a smaller Westinghouse, that is the reason for my purchase. I’m excited !

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 5, 2025
Reviewer name: Dirty Dave
5 out of 5 stars
5 out of 5 stars review

Great generator

This will run the whole house when the power goes out. Minimal assembly, east to understand instructions and user friendly features for ease of maintenance. This is my second westinghouse generator the first is 9 years old and has over 300 hours on it and it still works great.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 27, 2022
Reviewer name: Maccabee
1 out of 5 stars
1 out of 5 stars review

Just what I needed

I bought after the fabled Texas Winter of 2021. Of course ERCOT was so embarrassed that they mandated improvements so that we have had only a few outages since and mostly less than an hour. I have not run it enough to perform normal maintenance. However, I can comment on a couple of recommended improvements. The oil dipstick fits too tightly into the access hole. The wire handle so small that it is difficult to insert due to bending, and to extract, because it is so tight. Also to prevent gasoline w/ ethanol from crystallizing in the carburetor or the fuel lines, the gas must be drained. This is difficult because the hose from the tank to the valve is behind the valve switch plate. I can remove the hose from the valve but it is not long enough to reach to a drain bucket. Same problem with adding oil. The cap is recessed so that I had to buy a funnel with long spout to get oil in. Just some inconveniences. All in all, a great product

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Customer Care

Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.