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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
1,997 ratings1,997 reviews
  1. 5 stars81% (1,621)
  2. 4 stars13% (268)
  3. 3 stars3% (51)
  4. 2 stars1% (16)
  5. 1 star2% (41)
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Showing 311-320 of 1,997 reviews
Apr 17, 2021
jneufelder
5 out of 5 stars review

Better Than Expected!

I picked this up yesterday and started breaking it in today. I have to say I was pleasantly surprised at the build quality of this generator. It was incredibly easy to get setup, instructions were easy to understand. It started up first try and run very smoothly. The smart idle is a great feature! Though the instructions don't state as much, I am doing a break-in period of running it for an hour with no load, changing oil, running it again for an hour, changing oil, and then running it again with a load. I don't see a reason it wouldn't be able to handle any household load I throw at it. Will follow-up after all of this is done. Despite the weight of the machine it is incredibly easy to move around. Not only that, it even looks great. If I had any complaints it would be changing the oil. It appears to be virtually impossible to do so without an absolute mess. Otherwise, I am ecstatic about my purchase. I got a 10ft 6 gauge cord to plug directly to the 50 amp outlet. I have a feeling the setup will work very well!

Review from westinghouse.com
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Nov 7, 2024
JWK5601
5 out of 5 stars review

Powerful and durable

I love this generator. It is powerful enough to power my entire home just like a standalone home generator, but it's portable. So I can use it for my RV at my home or on the road. Also, come in handy around the farm when you need electricity to operate power tools for any project.

Review from westinghouse.com
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Feb 5, 2023
D&Martha
5 out of 5 stars review

Saved the Day

I purchased this to run my entire house after Texas' Snowmagedden. Another event happened in 2023 whereby the 12000DF ran for 48 hours without incident. I had to manually balance the load through various breakers but my house was warm, all the appliances worked and we were comfortable. This is a very heavy unit so don't think that it is easily portable. Great unit.

Review from westinghouse.com
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Mar 10, 2022
Wild Boar Ranch
5 out of 5 stars review

Solid Unit

Just finished unboxing and set up. The packaging was surprisingly good, so used to getting things poorly packaged, not the case with this monster. The generator is large. I've yet to run it, but if it runs as good as it looks and as well built as it appears to be externally, this will be the beginning of a forever relationship. Cons...no cover included. The generator should come with a cover for a couple reasons, one it is an expensive unit. Buying this size of a machine should have included at least a basic cover which it did not. Second reason, it is so large, its been a challenge to find an aftermarket cover. Again for these reasons Westinghouse should have included. If Westinghouse really wants to be a superstar, they would sell a "Tri-Fuel" add on kit. I wanted it from the start, but no units this large had it (that I found). That would really be the icing on the cake, support for Natural Gas.

Review from westinghouse.com
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Sep 28, 2023
Lud1718
5 out of 5 stars review

lean, mean machine

Once the initial setup was completed, it was ready for work. Nicely built, I believe this generator has it all. Powerfull, dual powered (!!!), sturdy motor, remote starter, sturdy wheel, practical foldable handles,... Im very pleased with my purchase

Review from westinghouse.com
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Dec 13, 2024
HillBilly Joe
5 out of 5 stars review

Unbox, assembly & Break in review.

I purchased the 28,000 this season because it's one of the only portable generators capable of powering my entire property. I like that I can run the house off the 50amp outlet and run the well pump off the 30amp outlet at the same time.. without over working the machine. Now this is not a long term review, because I have not ran the machine longer than the break in period. But my unboxing, assembly and break in of what I received has been impressive. The packaging is proper, on a hand built wood platform, adequate for the massive size and weight. The assembly was simple and not full of unnecessary steps to get the generator ready. This is important, because maybe you need power immediately and don't want to fart around.. and I like that the machine came with a quality break in oil, looks like a Castrol product. The first start up was without issue. And for a 999cc engine, this thing is surprisingly quiet. So far I am very pleased. I have faith that the quality I feel in my hands, will be dependable when the power is out. Don't plan to lift this without 4 of your best men.. your gonna need an equipment hook.

Review from westinghouse.com
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Feb 25, 2024
Chris55025
5 out of 5 stars review

Incredible Value for the money

At least in my area the shipment deliver company was amazing. My house isn't probably the easiest to access, but I did have a wide open shop spot next to the door. They were able to use an electric pallet jack to get me inside the garage door area. I'm Terms of the product, you're getting a unit with AVR & THD <= 5%, which I doubt you're getting any utility promises for less THD in comparison. It's heavy, but seems easy to move with the wheels. I was able to get a friend to help me get it off the pallet, good news is the pallet design keeps it secure. Probably easier ways with a shop winch to get it separated. It is a dual fuel, I know honda doesn't offer any models with that or tri fuel in which im aware. 240v/40+ amps, which is essential in my opinion for home backup. You probably should be smarter with isolating loads prior to putting a generator on anyway, I figure for as many outages as we get in the area that an ats is overkill. Only planning on running it on propane. When you see it in person, you'll be happy with the investment.

Review from westinghouse.com
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Oct 19, 2024
coastalsteve
5 out of 5 stars review

So far.

I received this generator today, and put it together quite easily. The battery is in a slightly inconvenient location, but it's not the worst I've ever worked on (that would be upside down in a submarine engine room bilge). You don't have to completely remove the battery to hook it up, just lift straight up and slide to the right to reach the terminal.

Review from westinghouse.com
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Jun 30, 2025
Tejano
5 out of 5 stars review

Great power and features

I bought this generator over a year ago, and didn't run it until about two weeks ago. I mostly use it to operate a Hobart 250-volt Mig welding machine. I use the propane feature, which supplies sufficient current to operate without hesitation. I really, really like this generator.

Review from westinghouse.com
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Feb 2, 2022
cashman215
4 out of 5 stars review

Hope not to use it but will be ready if I do

There is a lot packed into this unit. This is a heavy duty unit from what I can tell. Initial impressions: Pros: It's duel fuel, which was the primary reason I purchased it. The push button start is nice. I just need to make sure all the switches are in the correct positions before starting. There is enough wattage to power those things that need to be powered in the event the power goes out. Cons: The battery comes unhooked so in order to hook the battery up, I had to take the wheel back off to get at the screws to get the battery out. The oil dipstick is designed in a way where I didn't notice if the rubber piece on the stick is supposed to be inserted all the way in or if it stops up to a point with some exposure. The temperature recommendations say the lowest to go is 5 degrees F. If the power goes out in Wisconsin on a cold winter day, it's below the 5 degree threshold so I won't know how the generator will work when it's that cold. Time will tell how this will work as this is just an initial view after setting it up today.

Review from westinghouse.com
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