Great Generator, Its everything I was wanting to power the home. I live in south Texas along the gulf of Mexico. Hurricane season is always a stressful time. Now I can stay and protect my home and everything in it vs leaving the city and worrying about looters. I would have given it a 5 star, but when I opened it up, the screw from the oil pan wasn't closed correctly after they drained it for delivery and oil was everywhere. It wasn't allot but enough to worry me a little. The oil was all over the packaged items and the tools. Luckily that's all it was. But so far so good. This is my second Westinghouse Generator. Its a brand I can trust and the warranty is great.

Between owning a WGen3600DFc and this one, they both are on the heavy side so a two person lift is recommended. I like the protective covering on this model unlike the open body on the WGen3600DFc. I have not used this one yet but I expect to have the same results as my other generator. I bought this one as it runs in less fuel but for longer. Both generator are relatively the same size.

The WG12000DF generator is powerful. It does what it says it can do. It powers up everything in my house. I can run one A/C unit at a time with it. It's easy to set up and run once its outside the box it came in. I just followed the quick start up guide. It's easy to move around with the included handlebars. The no run-flat tires are sturdy and strong enough to hold the heavy side of the generator. I especially like the remote start feature. However, I would have tweaked a few minor areas that I saw could've been improved. I would've liked to see the 50 amp outlet moved away from the wheel area. I had a difficult time connecting my 50 amp cord to that outlet. The generator is noisy, and some kind of sound muffler would have been helpful to have on it. The oil dipstick could have had a min and max label put on it. An oil indicator level on the outside (similar to the gasoline indicator level) would also have been good to have. Exposed outside metal surfaces can get hot to the touch. An extra layer of heat resistant foam should've been placed on those areas as an extra layer of safety. Other than these minor issues, the generator is great!

The truck delivered the generator yesterday. I had anticipated a struggle to get the feet and wheels on and get it ready for use. Turned out it was easy to get things going. The forethought was evident in how every step had been designed to make things easy. The instructions were clear and unambiguous. A few short minutes and we were ready to go. I'm very pleased with this purchase and look forward to reliable power.

I have already used this generator during a power outage. Enough capacity to power refrigerator, stove top, microwave, freezer, hot water heater, and several plugs and lamps. Easy to start. One feature I wish it had is a backup pull cord start. So keeping battery charged for electric start is important.

After some severe weather where we lost power all day it was time to purchase a generator. Wanted the natural gas option as I'm lucky enough to have a line ran outside off my deck. Package showed up on time in great condition. Set up is simple and this generator comes with every thing you need , even the natural gas line! For the price and ease of use I would definitely recommend. Little heavy(to be expected for its size) has wheels to roll and 2 adults would have no problem lifting this into a truck if needed to move from one site to the next. Im OK with it as I don't plan to move it much once it's in place just needed a big enough generator to power the house in case we have an outage again.

Works exactly as expected!!!!!! Features that influenced my purchase: Removable bonding jumper that can be removed without voiding the warranty. This is required to hook the generator to a breaker panel with an interlock kit. Two 240V/50A. Receptacles. This allows the generator to be connected to both my house's breaker panels at the same time. (400A service ) Good lifting point so that the generator can be safely lifted with the proper equipment. Downside- The generator is heavy so you will need some way of lifting the generator off the shipping pallet. No removable cover for storing the generator.

The reviews I read prior to my purchase were all positive but I was still pleasantly surprised on how rugged it is. I'm still in the break-in period but the voltage is steady when applying loads and it runs good. I'm confident it will run the house when needed.

Needed a new generator and after my research, this is the one I felt matched my needs. First impression is that it's well built. Heavy but it won't move very far as it's for my house. First nights run was flawless. You'll get about 10hrs our of a tank of gas. I haven't ran it on propane yet. Many features that I like, some I don't need. Set up was a breeze. I'm pleased with my purchase so far.

I purchased this generator the first part of November from Electric Generator Direct and received it at the end of January 2022. Perfect condition. The assembly was minor and specification manual and start up operation made assembly a cinch. Very happy with the product.