arrived packed well, easy quick set up, the provided funnel for adding oil was a huge help, well laid out looks very well made, very solid, fired right up, quiet for a portable 12K generator. Very happy with my purchase. Replaced a smaller unit so I could run the whole house

Just received delivery. The unit was packed very well and so easy to assemble. Very good, clear directions. It definitely takes two people to get it off the shipping palette but once off, it is very manageable. In spite of its weight (over 300 lbs), it is very well balanced. Even my 71 yr. old wife was able to "wheelbarrow" it around. The electric start works perfectly and as described (automatic choke, restart, and idle). It is a little on the loud side but with all its power and features, I can live with the noise. When the next power outage hits, I think I'm ready.

Love this generator and the remote start. We rely heavily on a generator in the stormy winter months on an island in the PNW. Having dual fuel capability is really awesome, and the last storm knocked out the gasoline pumps but it didnt effect us as when we ran out of gasoline, all I had to do was swap over the the barbeque propane tanks to gfet us through until power was restored!

Have just had electrician install the connection to the house and started the generator. Added oil and fuel and it started readily. The generator comes with a charger and it should connect to the Control Panel but there is no hole to insert. Hopefully Westinghouse will respond and send someone to rectify the panel. Under ASSEMBLY on page - 12 under contents It advises 2 washing machines - - which should be 2 washers. Again hopefully Westinghouse will rectify their user manual. Too early to tell how good it is as winter still here and no outages yet. Thank you - Peter.

This unit replaced a smaller 7500W Westinghouse generator which was gas only. Convenience of having dual fuel and low THD (cleaner power over the last unit) was the selling point. The additional power capability over the last unit. The only drawbacks are this unit is slightly louder than the 7500W and twice the weight. The WGEN12000DF has the “Smart Idle” feature the can be turned on/off via a switch on the control panel. Tested this out at no load condition, and it significantly reduces the engine RPM, in turn reducing the noise. The documentation and online photos have no mention of this added feature, which I would assume might be a newer feature for the 2021+ models.

I've had this generator about for 2 months. It was quick and easy to setup right out of the box. The added trickle charger and propane hose were a plus. I've only run propane thus far and haven't had any starting issue. I bought this as a home backup and it works to power my main appliances, pool pump, and furnace. One down side is that Westinghouse does not make a cover for this size generator.

I bought this generator to power a large home. Assembly was minimal and easy. Setup to operate is simple and it started right up. I have not been able to test load capacity yet. I am trying to figure out if the 30AMP transfer switch is the correct one to maximize the output or if I should go with a 50amp transfer switch when connecting to my homes breaker box. The only issue I see is being unable to find a 50amp transfer switch from Westinghouse to ensure compatibility in order to go that route.

I bought this unit a month ago. Semi Truck delivery to my home a very pleasant and helpful driver unloaded this unit from his truck with a motorized fork lift/dolly. He delivered it into my garage. Unpacking an extremely well packaged and protected item like my generator was a bit of a challenge however the effort was well worth revealing a fabulous new Westinghouse generator in perfect condition. I went through the stop procedures, minimal, plugged it into my home system and with a touch of a button was generating Low Sine 240 volts to power my entire house including my whole house AC. Only run on propane so far hate to put gas into it yet :=). Works great low noise level 74 Db especially compared to my replaced Honda EB 11000. Thank you Westinghouse.

I bought October of 2019. I was a little Leery about the purchase by some of the reviews about battery issues. But when I took it home I had no problems of the such. Fire on second attempt and seems to work well. A little loud but it was Expected for a generator of that size. Appears to be well built.

I bought this generator last year when we lost power and did not need it until the other day when we lost power again (12 months later.) It took me 15 minutes to unbox and set the generator up and it fired right up! Worked great, powered my fridge, freezer, lights and a fan for 8 hours until the power came back on. Definitely worth it.