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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
1,997 ratings1,997 reviews
  1. 5 stars81% (1,621)
  2. 4 stars13% (268)
  3. 3 stars3% (51)
  4. 2 stars1% (16)
  5. 1 star2% (41)
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Showing 261-270 of 1,997 reviews
Jun 21, 2025
Mhirep1
5 out of 5 stars review

Just received and set up

We received red this generator about a week ago The assembly was straight forward with no difficulties. The unit fired right up on a 20lb propane tank. Only tested a drop light so far to confirm there is an output. The generator is loud but not near what I was expecting. We are getting larger tanks installed and will complete the break in at that time.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 3, 2025
Andy Pandy
5 out of 5 stars review

Westinghouse WGen14500DFc

Bought this generator to power my 1400 squarefoot cabin and well house pump. This thing is a power house! The remote/push button start keep me at ease knowing my wife will easiky be able to power on this unit! I would absolutely recommend this unit to anyone and the price point is killer!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 4, 2024
jdburns55
5 out of 5 stars review

i love the 50amp service.

i bought this power plant to help with power outages. It does more than I realized. I saw the smart switch outlet but didn't understand just what it would do until I read the user manual. actually turn on and off when the electricity fails. by itself. I haven't had to use it yet but i know i love it

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 5, 2024
TopSurface
1 out of 5 stars review

Should be Zero Stars but I can't

I bought this beast to run my commercial floor grinding and epoxy business. The first 4 months it ran well. After that it would start up and whenever I put a load on the generator it would cut off. It's a pain to keep restarting the generator every 10 to 15 minutes because it keeps cutting off. Thank you Westinghouse for making my life harder than it really is. I can run 2 generac generators nonstop with no issues.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hi, Thank you for your feedback, and we're sorry to hear about the issues you've encountered. This isn't the experience we aim to provide to our customers. We'd like to help resolve this for you. Please reach out to us at westinghousevip@wpowereq.com so our team can assist you further. Thanks, Sydney, Westinghouse

Oct 31, 2024
ranben2762
5 out of 5 stars review

WGen14500TFc

I just received this generator. It looks great! Gave it a test run on propane just to check it out. Voltage and frequency are spot on. Plugged in my shop air compressor to give it some load but that's nothing for this beast. Looking forward to getting the break-in period out of the way so I can put a real load on it. I intend to use it for my whole house backup generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 11, 2023
CancerTom
5 out of 5 stars review

Best Generator Ever, Dual Fuel. Electric start. WO

Excellent Generator, starts easy, runs great , very reliable. 50 amps can run an RV or house a/c or electric water. My second geni from Westinghouse. Sold old and upgraded to 12000 Watts and electric start. Has a key fob, oh my can start from bed in morning.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 30, 2025
Ready in Houston
5 out of 5 stars review

Runs my whole house!

I'll be ready for the next extended power outage with the WGen14500tfc! I piped it up to natural gas and it started on the first attempt. After the 5-hour break-in period, I tested it to see if it would run my entire house and it did easily. This includes my 5-ton central A/C (with soft start), but I didn't run my electric oven or dryer, which I wouldn't do in a power outage anyway. Very happy with the purchase!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 7, 2021
RT Philly
5 out of 5 stars review

Easy Setup

I purchased the WGen 12,000 Watt Portable Generator recently. Set up was easy and the unit is running fine. The only difficulty I had was connecting the battery wires - the available space is small and I needed some help to get this done. Otherwise, I am pleased thus far.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Feb 15, 2022
Wendell1
5 out of 5 stars review

Easy to setup and use

I ended up picking this model because of the low THD rating. What I was very surprised on was how quick it was shipped and delivered. The delivery guy even helped moving the carton through the ice/snow to get it to my garage! Setup went smooth and am in the process of performing the motor break-in period. Starts on LP and gasoline have been flawless. The only negative I would have on this, so far, would be the lack of a pull start capability for backup.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 14, 2020
Widphoto2
4 out of 5 stars review

Follow up

Re 12000DF. Logic doesn't seem to be a strong suit at Westinghouse. They require altitude adjustment above 2000' to gas regulator but fail to provide settings to accomplish this. Also, as a whole house 24/7/365 generator, surprising the “battery switch” must remain on. However this drains the battery! Why deliver a remote start fob if you must go out to the machine to start it? A workaround is to wire in a 110v outlet near the generator to trickle charge the battery with the included 12v charger. Added expense. ☹️ On the brighter side, the unit ran my well pump, fridge, freezer, elec. dryer, microwave, misc lights and tv. It browned out when I added the toaster. Pretty good. Also, upper end operating temperature is sorely limited to 105 degrees. This is too low. If ambient temp is 100 and the generator is in a well ventilated shed, it might shut off when it is needed. California people pay heed, as this may not be the right unit for you, hot winds and blackouts. Other than running tests, I have not had to use the generator yet under a power outage.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001