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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 251-260 of 2,052 reviews
Jul 15, 2022
Reviewer name: 1340
4 out of 5 stars
4 out of 5 stars review

New to Westinghouse Generators

Living on an acreage, we wanted a large portable generator to power everything. We purchased a Westinghouse WG 20000 and it arrived yesterday. First impressions were favourable. Although it isn't hooked up yet, we took it for a test drive to check the starting procedures, and to ensure it was getting fuel. Everything worked great. I'm sure it will work perfectly in an emergency in case of a power outage.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 3, 2020
Reviewer name: Calcool
5 out of 5 stars
5 out of 5 stars review

Every thing as advertised

The generator arrived in perfect condition. I took advantage of the "liftgate" feature, and the delivery company's driver couldn't have been nicer. He delivered it to my garage and a half hour later I had the wheels and feet on, added gas and oil and it started right up. Love the easy fuel change system and the remote start.

Review from westinghouse.com
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Dec 14, 2021
Reviewer name: JohnC
5 out of 5 stars
5 out of 5 stars review

Great generator

I bought this generator about a year ago when we were out of electrical power for about 8 days after a storm. This replaced my existing dual fuel generator that quit working after a long service career. I like everything about this generator. It starts easily, has a long run time, is quieter than I expected, powers almost my entire house. I waited to review it until I used it for a while so I could determine if I liked it or not. Great purchase.

Review from westinghouse.com
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Mar 20, 2021
Reviewer name: Rick77
4 out of 5 stars
4 out of 5 stars review

Plenty of power

This unit replaced a smaller 7500W Westinghouse generator which was gas only. Convenience of having dual fuel and low THD (cleaner power over the last unit) was the selling point. The additional power capability over the last unit. The only drawbacks are this unit is slightly louder than the 7500W and twice the weight. The WGEN12000DF has the “Smart Idle” feature the can be turned on/off via a switch on the control panel. Tested this out at no load condition, and it significantly reduces the engine RPM, in turn reducing the noise. The documentation and online photos have no mention of this added feature, which I would assume might be a newer feature for the 2021+ models.

Review from westinghouse.com
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May 10, 2022
Reviewer name: B. John
4 out of 5 stars
4 out of 5 stars review

Great generator, needs a few minor tweaks

The WG12000DF generator is powerful. It does what it says it can do. It powers up everything in my house. I can run one A/C unit at a time with it. It's easy to set up and run once its outside the box it came in. I just followed the quick start up guide. It's easy to move around with the included handlebars. The no run-flat tires are sturdy and strong enough to hold the heavy side of the generator. I especially like the remote start feature. However, I would have tweaked a few minor areas that I saw could've been improved. I would've liked to see the 50 amp outlet moved away from the wheel area. I had a difficult time connecting my 50 amp cord to that outlet. The generator is noisy, and some kind of sound muffler would have been helpful to have on it. The oil dipstick could have had a min and max label put on it. An oil indicator level on the outside (similar to the gasoline indicator level) would also have been good to have. Exposed outside metal surfaces can get hot to the touch. An extra layer of heat resistant foam should've been placed on those areas as an extra layer of safety. Other than these minor issues, the generator is great!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 26, 2021
Reviewer name: Igiveup
5 out of 5 stars
5 out of 5 stars review

Off to a good start

My Generator just arrived today. I have unpacked it and read the manual. I'm impressed with the clarity and simplicity of instructions for operating the generator. I have an electrician and propane company ready to come and complete the installation. I expect it will go very well.

Review from westinghouse.com
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May 10, 2025
Reviewer name: Jamie B
5 out of 5 stars
5 out of 5 stars review

WGen14500 Dual fuel generator.

I bought the WGen14500 Dual fuel generator a month ago. I had a transfer switch professional put on my house. My electrician and I set up and tested the generator with propane. I was very impressed. Very well many and extremely user friendly and well designed.

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Jun 24, 2025
Reviewer name: TrickyDan
4 out of 5 stars
4 out of 5 stars review

WGen2000 TFc

I bought the WGen2000 TFc as a whole home (2000 sq ft with 220v oven, 4 ton a/c and all the other normal home stuff) backup generator since we lose power frequently. Build quality looks good. Packaging was great. Need to schedule a electrician to install a generator plug and panel interlock. We are excited to get this up and running. I may even use this for my 220v tig welder. I gave 4 stars since I haven't used the generator yet, but everything looks great so far.

Review from westinghouse.com
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Aug 17, 2023
Reviewer name: Jab2288
4 out of 5 stars
4 out of 5 stars review

We shall see..

Had the 15000 dual fuel for a few months now and have run a decent amount of hours on it, over 100 for sure. Changed the oil, changed fuel filter, air filter checked regularly and cleaned as needed. Ran exclusively on gas for the entire run time until 3 days ago when it suddenly just died and then would not restart. Gas tank 2/3 full. Hooked it up to the propane bottle from my grill and it fired right back up. Not sure what the issue is at this point but I use the generator to supplement my solar array so I have just continued to use it on propane. The unit itself has been awesome, it runs whatever I throw at it and just chugs along, but for sure however my experience goes with support trying to get this gas issue figured out will determine what I think overall of my purchase.

Review from westinghouse.com
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Sep 14, 2024
Reviewer name: T Skoglund
4 out of 5 stars
4 out of 5 stars review

Looking forward to putting it to work

Just recently purchased the 12500w/9500w tri fuel generator, I haven't put it to work as of yet but will be shortly. After putting it together I tried to sync the key fob but was unable to get it to link up to the unit otherwise I may have given 5 stars. Will update after some use.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001