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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,025 ratings2,025 reviews
  1. 5 stars81% (1,643)
  2. 4 stars13% (270)
  3. 3 stars3% (54)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 241-250 of 2,025 reviews
Apr 20, 2021
Reviewer name: Crystal P
4 out of 5 stars
4 out of 5 stars review

Easy to Assemble

Had our generator delivered today...definitely they way to go, no idea how we would have gotten it out of our tuck without a tractor or skid steer. Easy to assemble, probably took 30 mins, might have been less had I had someone else to bounce questions off of. Overall happy with the purchase, will not worried when the next Texas freeze comes!!!

Review from westinghouse.com
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Jan 16, 2021
Reviewer name: Vabeachvan
5 out of 5 stars
5 out of 5 stars review

Great bang for your buck

I needed a generator powerful enough to power my well pump, water heater, and to heat the first floor when there is a power outage. This suits my needs perfectly. Being able to run on propane is a huge plus as well because I do not have a natural gas hook up from the city.

Review from westinghouse.com
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Feb 15, 2025
Reviewer name: Jason10101
5 out of 5 stars
5 out of 5 stars review

It's a Beast!

So far I'm incredibly impressed with the build quality, ease of use and power output of the WGEN14500DFC generator. We wound up being able to power far more within our house during an outage than we originally anticipated, and the ability to use propane eliminates a lot of the fuel stabilization issues I was hoping to avoid while still leaving gasoline as an emergency option. I'm very satisfied so far.

Review from westinghouse.com
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Jan 28, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Product

I bought this generator to upgrade from a smaller older unit. It seems well built and looks good. I haven't had the chance to use it in a power outage yet but I plan to set it up as a semi permanent standby system. Westinghouse has the best reviews and that's why I decided on this unit.

Review from westinghouse.com
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Apr 13, 2025
Reviewer name: MikeJ775
3 out of 5 stars
3 out of 5 stars review

Solid Generator

Bought this 2 weeks ago and ran it for 12 minutes on gasoline. Generator runs fine. Would have given 5 stars but the battery design is weak. Must remove a wheel on this heavy generator to get to the battery - there are no quick connect terminals to remove the battery. Even though my instructions say to go to the recoil start if battery issues - there is no recoil starter on this model. Battery should be located someplace other than behind a wheel for quick access to this vital component. Natural gas connector has a component that I must remove to connect to my system. Other than these items - generator appears to be solid - but I have yet to test it under load at this time.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for taking the time to leave a detailed review—we truly appreciate your feedback. We're glad to hear the generator is running well so far and that you're finding it to be a solid unit overall. We understand your concerns regarding the battery access and recoil starter. Your observations are valid, and we're sorry for any inconvenience this has caused. Ease of maintenance is important, and feedback like yours helps us identify areas for improvement in future designs. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 if you have any questions regarding your unit. We're happy to help! Thanks, Sydney, Westinghouse

Jun 15, 2025
Reviewer name: Mikey M.
4 out of 5 stars
4 out of 5 stars review

Well Designed Backup Generator

This unit was purchased as a backup generator since we live in a hurricane prone area. I am happy with the construction, layout, and engineering. I have tested the unit with natural gas under light load and encountered no problems. My only complaint (and the reason for not giving 5 stars) is that the package was missing a dedicated hose for natural gas operation as per the packing list. I adapted the included propane hose by removing it from the propane pressure regulator.

Review from westinghouse.com
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Apr 20, 2021
Reviewer name: Tacknight
5 out of 5 stars
5 out of 5 stars review

Great Generator

I bought this after our old generator did not have enough power to power what we needed during power outages. The WGen 1200DF is a greatupgrade. It actually came during a short power outage and Iwas able to quickly get it up and running and to give it a good test. It easily ran what we needed with power to spare. The generator started up without any issues, was compatable ewith our current transfer switch.

Review from westinghouse.com
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Jun 9, 2023
Reviewer name: Redcowgirly
5 out of 5 stars
5 out of 5 stars review

Best yet !

Living in Florida, I have three generators. This is the biggest and best yet ! This is my first dual fuel. Working on getting the correct tank for my use. It is all together and ready to go as soon as I get a tank. I have a family member that has a smaller Westinghouse, that is the reason for my purchase. I'm excited !

Review from westinghouse.com
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Jun 11, 2025
Reviewer name: CharlesV13
4 out of 5 stars
4 out of 5 stars review

Initial setup

Delivered without any issues. First challenge is the wheels are not already attached. They say you have to lift the 600# unit to put the wheels on. In reality the wheels went on without lifting the unit. However, to get the unit off of the crate you are supposed to have a lift. How many people have that in their garage. I was able to make a ramp with brick pavers as the wheels are outside the box to allow me to get it down without a lift. initial setup was easy and it started up easily. I have not plugged it into the transfer switch yet as I'm still in the 5 hour breakin period. However a portable AC unit keeps tripping the one of the standard household plugs even when it's the only thing plugged in and it's plugged indirectly to the generator without any extension cords. I'm checking a couple of things to see why. If that continues that would be a challenge. Electrician is coming tomorrow to swap out 30 amp boxes for 50 amp so I'll see how it works on the transfer switches and how break in goes.

Review from westinghouse.com
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Aug 26, 2024
Reviewer name: cdd832
5 out of 5 stars
5 out of 5 stars review

WGen14500TFc

I bought this unit shortly after Hurricane Beryl. In my area having a generator is no longer optional. This unit offers exactly what I need which is dependability, multiple options, and versatility. If gas or propane is scarce I can connect the unit to my natural gas provided by my utility company. It came with a natural gas hose and a key fob which was an added bonus. The construction of the product is solid and comes with wheels and a foldable handle that makes it easy to move the generator as needed. It's simple this unit provides the power and functionality I need to power my entire house in the event of a power outage. I would definitely recommend to my family and friends.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001