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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars1,856 ratings1,856 reviews
  1. 5 stars81% (1,506)
  2. 4 stars14% (252)
  3. 3 stars3% (47)
  4. 2 stars1% (14)
  5. 1 star2% (37)
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Showing 281-290 of 1,856 reviews
Jan 11, 2020
Mick and J
4 out of 5 stars review

9500df generator

Generator arrived in good condition. Put gas and oil in it and it started right up. Just got my power cord hooked up to transfer switch and tried it out. It handled 3 deep freezers and 2 refrigerators, a deep well pump and lights in my house and shop just fine. Can't wait to get propane line ran from my big tank to see how it does. Seems like a good product.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Nov 7, 2024
JWK5601
5 out of 5 stars review

Powerful and durable

I love this generator. It is powerful enough to power my entire home just like a standalone home generator, but it's portable. So I can use it for my RV at my home or on the road. Also, come in handy around the farm when you need electricity to operate power tools for any project.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 16, 2023
SaintBruno Mex
4 out of 5 stars review

Wgen12000df as a home backup generator

I just installed the generator inside a custom made shed connected to the Smart Switch. The machine arrived in perfect condition and after assembling it, it started at the first try. Lots of white smoke at the beginning from the exhaust which eventually went away. The generator is noisy (84 dB), but inside the shed, it comes down to 68-70 dB. It adequately protects itself by shutting down it the exhaust is not well drawn out of the shed. Overall, very satisfied, it follows the Smart Switch perfectly

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 20, 2024
Scooter47!
5 out of 5 stars review

Portable generator

I purchased the 12000df to upgrade from a smaller generator. This will be use to provide power for my rv during power outages. We wanted to be sure that we were able to power everything on our rv. The key features are the dual fuel, the 50 amp plug and the abundance of power. We'll have power to help our neighbors if needed. I haven't fired it up yet so I can't speak to the function yet. I am aware that it will be louder than an inverter style generator. However that's why this is only for emergency use.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 15, 2021
COtto1984
5 out of 5 stars review

Feature Packed!

When I started researching generators for household backup purposes, this one quickly came to the top of the list. The features most important to me were low THD, dual-fuel, lots of power, electric/remote start and transfer switch ready. This one checked all the boxes! Item was received in good shape and started right up after adding oil and gas. I plan to plumb it via quick connects to my household propane tank. Looking forward to this generator providing many, many years of backup power!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 29, 2024
Emartinez5192
3 out of 5 stars review

One wor

I upgraded form the wgen9500df and am a little on the fence on reviewing right now. I just received it a couple days ago and finally had my son come over to help me put it together. Ran the generator and seemed to run a little rough and I connected a lamp and it was dimming off/on. Will reach out to support and see how the support is. Will Update review once this is resolved. This is my second Westinghouse generator and had the wgen9500df since 2020 and has ran without a single hitch so am confident this will get resolved

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

May 12, 2025
SomeGuyInTX
5 out of 5 stars review

So far so good

This is a beast. Weighs over 500#. You're not going to casually pick it up & move it around. I bought it to run a welder through, & I'm going to have to find a plug-type converter. The welder is a 3 prong plug & the 50 amp receptacle is a 4 prong female. Seems solid and reliable, but haven't used it much yet. I have the WGen 9500 little brother & it has been great, have used it a lot.

Review from westinghouse.com
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Jan 16, 2021
Jasen
5 out of 5 stars review

Quality product

Bought this generator to power the house. Having two means of fuel is great. Much quieter than my smaller generator. Like that it has a replaceble oil filter. Although this unit is heavy. I was surprised how easy it is to move around. Well built and quality components. Shipping container was robust, comes on custom pallet - no concerns about damage in transit. Overall, I am pleased with this generator.

Review from westinghouse.com
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Jan 16, 2021
Vabeachvan
5 out of 5 stars review

Great bang for your buck

I needed a generator powerful enough to power my well pump, water heater, and to heat the first floor when there is a power outage. This suits my needs perfectly. Being able to run on propane is a huge plus as well because I do not have a natural gas hook up from the city.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 13, 2023
Jammers
4 out of 5 stars review

Nice “Ginny”

It has everything we needed. The assembly was very easy. The instructions were also easy to understand. We ran it for 4 hours varying the load and had no problems. We are going to order the ST Switch and build a ventilated generator box. So far, so good!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001