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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
1,997 ratings1,997 reviews
  1. 5 stars81% (1,621)
  2. 4 stars13% (268)
  3. 3 stars3% (51)
  4. 2 stars1% (16)
  5. 1 star2% (41)
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Showing 281-290 of 1,997 reviews
Oct 21, 2024
Anonymous
5 out of 5 stars review

Just what I needed!

I just bought this generator and the need is now over. However, it has all of the features I needed when Hurricane Milton hit. It appears to be in good working order and the company has been great to work with at this point as well. I will post another review once I use it which based on the weather pattern is Florida, will create the need again soon.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 19, 2024
Since2010
5 out of 5 stars review

Great emergency backup generator.

The item was packaged very well. No chance the delivery personnel can damage it unless they drop it from the floor of the box truck. Simple instructions to follow on unpacking and set up before initial start. The item is a beast, very well made, and it started right up on the first go. Tested the outlets with multi meter on both Gas and Propane fuel. I haven't plugged it in to my house inlet to put actual home loads on it but so far so good.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 20, 2023
aryscott
3 out of 5 stars review

Starting Problems

I bought it a year ago, I only used it 4 times for around 30 to 40 minutes, 5 months ago the battery was completely discharged, 2 days ago it happened again, I charged the battery but the motor tries to start and stops, I can't make it start, I've already checked everything, oil, battery, gasoline, connections, everything the manual advised me to do. I'm going to try technical support through the Westinghouse website, because it's impossible to reach anyone by phone.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Customer Care

Hi, We sincerely apologize for the issues you are encountering with your unit. We understand how frustrating this must be and we are committed to assisting you in resolving this promptly. At your earliest convenience, please email us at westinghousevip@wpowereq.com and we'd be happy to escalate your case for you. Thank you, Sydney, Westinghouse

Sep 28, 2023
Matt H
5 out of 5 stars review

Great generator with all the features you need!

After some severe weather where we lost power all day it was time to purchase a generator. Wanted the natural gas option as I'm lucky enough to have a line ran outside off my deck. Package showed up on time in great condition. Set up is simple and this generator comes with every thing you need , even the natural gas line! For the price and ease of use I would definitely recommend. Little heavy(to be expected for its size) has wheels to roll and 2 adults would have no problem lifting this into a truck if needed to move from one site to the next. Im OK with it as I don't plan to move it much once it's in place just needed a big enough generator to power the house in case we have an outage again.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 16, 2022
Bennyboy
5 out of 5 stars review

Even better than I was expecting

The reviews I read prior to my purchase were all positive but I was still pleasantly surprised on how rugged it is. I'm still in the break-in period but the voltage is steady when applying loads and it runs good. I'm confident it will run the house when needed.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 9, 2024
Smoke67
5 out of 5 stars review

14500Fc

Needed a new generator and after my research, this is the one I felt matched my needs. First impression is that it's well built. Heavy but it won't move very far as it's for my house. First nights run was flawless. You'll get about 10hrs our of a tank of gas. I haven't ran it on propane yet. Many features that I like, some I don't need. Set up was a breeze. I'm pleased with my purchase so far.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 6, 2020
HillWill
4 out of 5 stars review

Works well, but a minor gripe.

Bought this at the beginning of summer in order to ready for what has become annual multiple Public Safety Power Shutoffs. They last two to three days. We have also experienced one or two multi-day outages during each snow season here in the Sierra Foothills. We bought the generator from a local vendor and they delivered it all set up and ready to go. Had to have an electrician install a transfer box. We not only need the power to run our appliances and lights, but our well water is dependent on electrical power, as is our septic system. It works great!! We chose propane so we wouldn't have to wait in long, long lines that appear at the gas station every time their is a large power outage. One complaint: It is very difficult to drain the oil in order to change it. On my first try I made a mess on the floor next to the machine. I'm trying to jury-rig something to catch the oil and move it safely to a storage container. Westinghouse should either rethink the design so there is room to get it out safely, or provide some kind of adapter to get the oil past the obstructions.

Review from westinghouse.com
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Jul 8, 2025
Briandthug
5 out of 5 stars review

Great Generator!

Excellent specifications. Comes with a V-Twin engine. Also comes with propane hose with regulator as well as natural gas hose (mine was missing but they are sending out asap). Additional items include engine oil, battery charger, tool kit with spark plug wrench, and funnel.

Review from westinghouse.com
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Mar 25, 2021
Passenger57
5 out of 5 stars review

Nice!!!

Packing was excellent, gen had no damage and was easily assembled in no time. Gen is 350lbs so l had my neighbor help me get it off the pallet. Hooked up a propane tank and it started on the first try. Haven't put a load on it yet waiting for my electrician to hook up interlock switch. Will update if needed, so far very pleased with purchase.

Review from westinghouse.com
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Jun 7, 2025
zanne
5 out of 5 stars review

WGen14500TFc Tri-fuel

After learning about portable generators, my son, his father-in-law, and I all three independently settled on this model portable over other portables and over whole house. It was easy to get an electrician to put in the necessary, electrical plug, and the electrical panel and to get a plumber to ensure the right piping and flow of natural gas over to the location. This is bringing me great peace of mind as we enter hurricane season.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001