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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars1,856 ratings1,856 reviews
  1. 5 stars81% (1,506)
  2. 4 stars14% (252)
  3. 3 stars3% (47)
  4. 2 stars1% (14)
  5. 1 star2% (37)
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Showing 201-210 of 1,856 reviews
Aug 5, 2023
G8keapor1
5 out of 5 stars review

Great generator

Only complaint is it is transfer switch ready. But you have to use arduino or do some serious research to get the st switch wire functions to be able to connect this to a real ATS unit. I use an Eaton ATS and have an arduino to accept the remote start/stop wires on the ATS unit to send a three second ground out pulse to simulate the push of the start/stop button. A slight pain in the but if you don't know coding but there are enough open source fully functional code scripts that you can utilize to make it work. It makes no sense why they claim it to be transfer switch ready but then don't allow you to use the startup feature of a real automatic transfer switch. Instead they only offer the st switch which doesn't utilize the 50amp out, doesn't give you a one minute timer before cutting the generator on or off incase it's just a flicker vs an outage, and is way overpriced for its overall lack of usefulness given it wasn't even designed to be used at the recommended distance from your house. Sure you could use it in conjunction with an ATS to start the generator and just have a 9watt led light bulb plugged into it to get it to turn on and stay on but that does rob you of a few watts and I don't know the long term effects for using that and the 50amp plug. From what I have heard it can cause your breaker to trip on startup rendering the whole purpose of an ATS useless. They should make a plug in module for the ST switch plug that you could plug your industry standard two wire remote start/stop wires from an ATS switch. (Hey Westinghouse that suggestion is for you.). That said I got mine to work using an arduino and have my generator permanently mounted (wheels removed) on a concrete platform with an aluminum weatherproof case that is ventilated outside so there is no concern of it auto starting inside the garage. This portable unit provides enough power to run my living room, microwave and fridge, water heater, well pump, septic pump, my master bedroom, and one of my heat pump a/c units. I also went and had my heat pump breakers bridged so I can switch between my main level one my upstairs unit for night time running. I have my unit connected to a 250 gallon buried LPG tank but I do run the unit first and foremost with gasoline. I have a timer alarm that sends me a buzzer and I requires the fuel switch to be inside my ATS load center panel so I don't have to walk outside to switch the fuel. This generator is very good in that you can swap from gasoline to propane without restarting it. To avoid any surges I have three (yes three) whole home surge protectors. One is in the ATS load center, one is in my main service panel, and the other is on my service entry. It is overkill to a degree but if you have ever lost power you know that you will get a surge from the outage and switching to and from the generator power. Of course if you have a batter backup you can use an AGS module that starts the generator when your batter falls below the battery voltage threshold. You might be wondering why use a portable? Well when my surplus diesel finally died I quickly found that the availability of them was hard to come by and new diesels started at 15k. Even standby LPG generators start at 2k more than these amd usually less power. Plus these generators truly are the king of portables not to mention they are just one heck of a generator. They are so good while not recommended for medical equipment (no one officially or on the record recommends a generator for this purpose.). Many people around the world trust Westinghouse even over Hondas to power their small medical equipment. Just check the specs and you will see why. I love these so much I am saving to buy a second and run a second to permanently connect the other ac. Anyway highly recommend these.

Review from westinghouse.com
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Aug 4, 2022
MChaddock
5 out of 5 stars review

Great purchase!

Needed this the day after it was delivered (hadn't even finished getting it ready yet), and before the electrician had run a 50a outlet. used a long heavy duty extension cord to power my wife's oxygen machine and a few other things. Used Propane and couldn't be happier, now just waiting for electrician to run the actual 50a hookup and I'll be all set. Was easy to setup, ran fantastic, no issues at all. Will recommend to anyone that listens!

Review from westinghouse.com
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Apr 30, 2021
dbell54
4 out of 5 stars review

74dB? Not! This is crazy loud!

That 74dB in the specs is at idle, producing no power. Running, it checks out at 79-80dB at 27ft even at no load. Same as my 20yo Generac but feels louder. But it runs great on propane and produces clean power, a steady 120VAC at 60Hz. Except at idle, where the voltage runs as high as 149V on each leg and Hz up to 75. I'll just make sure to NEVER connect it to any load with it set to idle. Since it is about the only genset of this size that offer clean power AND runs on LPG, I'll live with the flaws.

Review from westinghouse.com
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Jan 11, 2024
State
5 out of 5 stars review

Excellent features and extremely powerful

I was looking for a gasoline powered generator that had enough power to run my whole house as I do not have access to natural gas where I live.I was pleased to find out that the initial setup was a breeze and when it started on the first try I was very pleased, for a huge generator I was quite pleased that it was actually quieter than the General I had at my previous residence.

Review from westinghouse.com
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Aug 29, 2023
DamJa
5 out of 5 stars review

Solid generator with great features

I bought this generator as a backup for a possible power outage at our home. The generator seems very solidly built and should serve us well. I was particularly impressed by the dual fuel functionality, which will provide multiple options for use of either gas or propane. The only thing that I was surprised about was that the unit did not come with pneumatic tires which I had expected because of its heavy weight. My only hope is that the plastic tire/wheel (never-flat) combination will provide good service without cracking and breaking. Only time will tell about that feature.

Review from westinghouse.com
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Jul 31, 2022
Leeboy
5 out of 5 stars review

Very powerful. Well designed.

I followed the well explained assembly/operation directions in the user manual. Pushed the auto start button and it instantly started!! I have a lot of machines on our property and this machine was the 1st one I ever had start on the 1st try! We have a water well on our property and I'm looking forward running it with this generator.

Review from westinghouse.com
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May 26, 2024
Shane & Jana
5 out of 5 stars review

Great Standby generator!

This portable generator is everything the description says it is. It runs our 2000sq ft home with no problem. It doesn't drag when our air conditioner kicks on, it's tough. It will definitely serve it's purpose during hurricane season in SWLA!! Plenty of outlets for extra plug-ins. It is surprisingly quiet for as big as it is. We have no complaints and are super happy with our purchase. Pretty sure we will be putting it to the ultimate test during hurricane season. I have no worries, it's going to provide the power to my home and then some. Thank you Westinghouse!!

Review from westinghouse.com
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Jul 16, 2024
Greyfox
5 out of 5 stars review

Power and Versatility in one

Overall, I'm very impressed with this Westinghouse generator in terms of both the amount of power it provides, expansion capabilities, quality construction, and versatility of use. I bought this generator to be primarily used for home power in case of emergency. With up to 12,500 watts of surge power and 9500 watts running power with gas, it can handle pretty much my entire house. I LOVE the dual fuel options, as I usually have plenty of propane I can use as well. Even though the surge and running wattage is a bit lower when using propane, I still have plenty of juice to power the necessary items when the grid goes down. Esthetically, the generator is very handsome, with neat lines and logical functionality. I will be using the 30 amp/240 volt plug with a house transfer switch for now, but having a 50 amp/240 volt plug allows me to upgrade in the future. Before I bought this generator, I did quite a bit of research. This generator, the Wes9500DFc is by far the best for the money. I would highly recommend this generator if you're looking for one of the best that combines awesome looks with high performance. POWER…VERSATILITY…QUALTY…you get it plus more with this Westinghouse 9500 DFc generator.

Review from westinghouse.com
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Sep 14, 2021
osalcedo
5 out of 5 stars review

So much more than I expected

This generator was so much easier to use than I thought. It also powered much more than I expected. We have a 5,000 sq foot house with two large central air conditioning units, as well as a wood workshop. Short of running the shop machinery, this generator powered all of it! I'd recommend this generator to anyone who needs a serious emergency power source.

Review from westinghouse.com
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May 3, 2022
Jay1969
4 out of 5 stars review

Great value!

I just purchased this generator and I'm impressed with it's features. The generator arrived in perfect condition and was easy to set up. I had it up and running on a LP tank in about 15 minutes. I'm enjoying the piece of mind knowing that it'll be ready for the next power outage.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001