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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 201-210 of 2,052 reviews
Oct 7, 2024
Reviewer name: Pnut
1 out of 5 stars
1 out of 5 stars review

Won't start

I bought this a few months back , just took it out of the box... ready for miltin... but the generator wont start.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hi, We’re truly sorry to hear about the difficulties you're experiencing with starting your unit, and we completely understand how frustrating this situation must be. Rest assured, we are committed to ensuring your unit operates smoothly and meets your expectations. If you haven’t already, please contact us at westinghousevip@wpowereq.com, and we’ll work quickly to resolve this for you. Thanks, Sydney, Westinghouse

May 15, 2023
Reviewer name: Fireman
5 out of 5 stars
5 out of 5 stars review

Westinghouse 20kw

I was very pleased with PED ease of ordering. This generator is a beast. It has a lot of power and can run most of your house if not all of it, depending on your house of course. Easy start and easy to move around considering the weight.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 17, 2024
Reviewer name: Mags207
5 out of 5 stars
5 out of 5 stars review

Excellent Generator

I purchased this generator a couple of months ago and just had to use it last week. Power was off for 16 hours and it worked great. I highly recommend this generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 16, 2021
Reviewer name: SPower
5 out of 5 stars
5 out of 5 stars review

Powers my entire house

Arrived in perfect condition. Started on the second attempt first time I started it, then it starts immediately. Can power up the entire 1500sqf house.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 27, 2024
Reviewer name: Cesar feliz
5 out of 5 stars
5 out of 5 stars review

Excellent quality.

Hurricane Beryl hit us here and Houston and made severe damage that we lost power for a week. This generator is a must have. I kept this generator running for 8 days day and night without any issue. It did the job. Life saver.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 24, 2024
Reviewer name: GeneratorGuyToo
4 out of 5 stars
4 out of 5 stars review

Big Power

This generator has a lot of bells and whistles that I hope hold up. I haven't loaded it yet but so far it hasn't been bad. I am hearing a slight and quick drop in rpm while running that I can't figure out. Time will tell.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 14, 2021
Reviewer name: Mike23a
5 out of 5 stars
5 out of 5 stars review

Beast

This thing is built like a tank. Started up without issue after the tires and oil was added. I've had no issues so far. Make sure you have someone to help you move it cause it's heavy. The tires makes it easy to maneuver around.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 24, 2025
Reviewer name: c1050
1 out of 5 stars
1 out of 5 stars review

Total garbage stay away from this brand!

I bought this generator in back in Jul 2024. It has never worked and it's been in a service center since August 2024. Fault is the fuel selector system which does not feed any fuel into the engine.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hi, We sincerely apologize for the frustration you've experienced with your generator. This is certainly not the experience we want for our customers, and we understand how disappointing it must be to have your unit in service for this long. Please know that our team is fully committed to resolving this for you as quickly as possible. If you haven’t already, we encourage you to reach out to us at westinghousevip@wpowereq.com with your case details so we can expedite a solution. We truly appreciate your patience and your trust in Westinghouse, and we look forward to making this right. Thanks, Sydney, Westinghouse

Jun 17, 2023
Reviewer name: TheMadPenguin
1 out of 5 stars
1 out of 5 stars review

Quality is lacking

50 amp socket would not accept plug until the plug was disassembled and hammered in one blade at a time (then reassembled). Then, on the 6th start, the starter fails to engage the flywheel resulting in much grinding noise and no engine start.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Jun 29, 2022
Reviewer name: ifixboats
5 out of 5 stars
5 out of 5 stars review

Just Delivered as expected

All seems well. I ran it for 3+ hours on a 5 gal. propane bottle running the ac on my motor home to start the break in. 2 ac units and you could just barely detect a load. Time will tell.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001