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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars1,856 ratings1,856 reviews
  1. 5 stars81% (1,506)
  2. 4 stars14% (252)
  3. 3 stars3% (47)
  4. 2 stars1% (14)
  5. 1 star2% (37)
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Showing 191-200 of 1,856 reviews
Aug 10, 2022
Bbell923
4 out of 5 stars review

Easy Assembly

Once I removed the generator from the shipping box, I was able to assemble the front supports and attach the wheels in about 15 minutes. Since it was just me, it took a little bit longer. I was surprised to see that Westinghouse provided a spark plug wrench and an installation wrench in the box. That was super helpful and I didn't have to try and figure out what wrench to use on the bolts. It's currently raining, so I haven't had the chance to add fuel and fire it up. That can be another review.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 7, 2024
Wolfstep
5 out of 5 stars review

This thing is a beast!

Initial review is this is a beast. If your looking for a roll into your truck and go, this is not the one. It's heavy and huge! With that said, ran it for the initial run in period with my 30ft travel trailer as the load, AC on and everything else electric I could turn on and it didn't even blink. Startup of this generator was as easy as checking oil, adding gas and pressing the start button. I haven't seen the problems others have whined about. If I do ill update at a later time. Follow the instructions, which are easy to follow, and you are good to go. The only thing I did find noticeable is it is a tad on the louder site, but it is a V twin engine and again high in watts and amps so to be expected. When the power goes out to the house, don't particularly care as it's outside.

Review from westinghouse.com
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Sep 11, 2023
Nice and big
5 out of 5 stars review

Love it. Has everything I wanted

I just received my generator. I use it for work. Had a smaller on that was getting a little old. Always wanted a dual fuel but was scared to pull the trigger. Both fuels seem to be working just fine. It's a hoss. The guy asked me that delivered it how was i going to get it off the truck. I said im not

Review from westinghouse.com
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Aug 10, 2020
JayVee
4 out of 5 stars review

Good & Strong

It's a strong & good running generator. Unfortunately the providing cranking batter is undersized and the one I received would not start the generator even after fully charging. Otherwise, it cranks great using a small Li-Ion jump pack. Will be contacting customer support.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 24, 2025
Anonymous
5 out of 5 stars review

Extremely Satisfied!!

I wanted to be sure that I was prepared for the power outages in Houston Texas. We've experienced power outages in various conditions; winter and summer. I needed a generator that can handle powering my entire house and some. See, I have a neighbor that is a senior citizen that is taking care of her disabled daughter and I wanted a generator that could handle both houses. We both had an electrician to get our houses with the capability to connect to the generator and we were so excited to see both our houses running of of the Westinghouse Tri fuel 20000! I also turn on my A/C unit on this generator and it handled it like a champ! We were so impressed and believe that we are now prepared for any outage in our area. Thank you Westinghouse family. Great product!!!

Review from westinghouse.com
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Aug 28, 2022
Sylvain
5 out of 5 stars review

Solid build. Fast shipping.

Just bought this 12000DF and it is packed with features and seems to be a solid build. Shipping was fast (2 days). Not that hard to take off the skid by yourself once you have the wheels on it...you just have to inventive. Also fairly easy to wheel around. However it is loud, no doubt. Glad I found this generator, will make life easier next time power goes out.

Review from westinghouse.com
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Jul 16, 2024
Greyfox
5 out of 5 stars review

Power and Versatility in one

Overall, I'm very impressed with this Westinghouse generator in terms of both the amount of power it provides, expansion capabilities, quality construction, and versatility of use. I bought this generator to be primarily used for home power in case of emergency. With up to 12,500 watts of surge power and 9500 watts running power with gas, it can handle pretty much my entire house. I LOVE the dual fuel options, as I usually have plenty of propane I can use as well. Even though the surge and running wattage is a bit lower when using propane, I still have plenty of juice to power the necessary items when the grid goes down. Esthetically, the generator is very handsome, with neat lines and logical functionality. I will be using the 30 amp/240 volt plug with a house transfer switch for now, but having a 50 amp/240 volt plug allows me to upgrade in the future. Before I bought this generator, I did quite a bit of research. This generator, the Wes9500DFc is by far the best for the money. I would highly recommend this generator if you're looking for one of the best that combines awesome looks with high performance. POWER…VERSATILITY…QUALTY…you get it plus more with this Westinghouse 9500 DFc generator.

Review from westinghouse.com
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Jun 8, 2022
Ksd8
4 out of 5 stars review

Easy to use

I bought this a month ago and have only tried it out once. It started on the second try and I only had to push the button once. It's not the quietest generator but it is not too loud. It's very easy to use and set up. I hope I won't need it next winter but I should be set when I do.

Review from westinghouse.com
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Sep 23, 2023
Anonymous
5 out of 5 stars review

Powers almost everything

I had to wait a long time to find one of these in stock, but eventually received one a week ago. The (large) box was placed in my garage by the delivery company. Assembly was easy sitting on it's wooden pallet. Getting it off the pallet is a different proposition. Be sure that you appreciate how heavy 600lbs really is. You need something capable of lifting that. At the limit, four reasonably strong men could probably take a corner each and lift it while someone pulled the pallet out from beneath it. I used the front loader on my tractor with the bucket removed. The weight is the only negative so far, but I knew that when I bought it. On the topic of weight, I would be very reluctant to try to move this down any sort of hill/slope by hand. I initially put just over a gallon of gas in the tank. It wasn't enough. Given the size of the tank, I wasn't surprised. Added 5 gallons more, and it started with no problem. Is it noisy? Well, any generator that runs at 3600 RPM is going to be noisy, but I have a 6kw generator that I have been using to power essential items, such as freezer, water pump, family room lights, microwave, kettle etc. This is, subjectively, no noisier. It is obviously a different sound, twin cylinder vs single, large cooling fan etc. But placed in the same location where I used the old generator, with the doors closed, it is practically inaudible, as was it's predecessor. Adding a second socket to power the rest of the circuits I was able to power the entire house and run different appliances, water heater, etc. I also tried out the AC, which fired up ok. I don't dare switch it into heat-pump mode though, it has twin 20kw heat strips, and my thermostat is a little too liberal with their use, and there is no way to disable them. One comment on using the less expensive 50A plastic covered cables. I tried them out in 65°F weather, and even at that temperature, they are very stiff. Mine also have right angled plugs rather than straight which makes plugging them into the generator difficult unless you do it right. The wheel gets in the way if you try to plug in directly. The trick is to lay the cable behind the wheel and plug in the front/leftmost first, then lay the next on top of that and plug in the second. It's easy this way (see the attached photo). Alternatively, pay a lot more for rubber covered cables and/or find cables with straight plugs rather than right angled. It's also worth noting that the plastic covered cables become MUCH more flexible when they are warm, so you might consider storing them indoors rather than next to the generator.

Review from westinghouse.com
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Sep 18, 2021
Krispie1
5 out of 5 stars review

Great value for the money

I bought this on 8/26/2021, took about 3 weeks to arrive but well worth the wait. It came with everything needed to start it up except the fuel. I started it up today and will allow it to break in so I do not want to put too much of a load on it but will vary the load up to 4000 Watts for the first couple hours. I expected it to be much louder than it actually is, thank you for everyone that reviewed it and said it was very loud. I was pleasantly surprised that I could barely hear in inside the house. I have only ran it for about 30 minutes so far and time will tell but I'm super excited to have it.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001