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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 181-190 of 2,052 reviews
Mar 24, 2022
Reviewer name: Heaven Bound
5 out of 5 stars
5 out of 5 stars review

Top of the line Generator!

Powerful, efficient, and quiet! After extensive research, I found the W12000DF Generator is the most efficient on fuel in the class of its size... AND it's the best bang for your buck. Along with a great warranty, what's to hesitate? It provides more runtime on a tank of gas than other comparable unit I looked at. We also heat our home with propane, so this spring, I'm planning on running a line to the rear patio so there will plenty of fuel for any extended outage situation. There are plenty of outlets. The weatherproof outlet covers are a great feature, snap in place. We live in a rural area and the electric goes out every season. This past winter it was out for 5 days...frustrating as it is, but finally we can run our entire home on this plant alone...we have 2 separate electric entrances, and it runs both. Before, on our little generator, we could only run on 110; a few lights and no appliances; now we can run everything, including the electric range, water heater, well pumps and even my small welder (if I need it). For a portable unit, this Gen packs a great punch. It's heavy, but once in place, it'll just do its thing. I love the push button start and the remote start FOB...super easy; no more pulling recoil cords!...especially in freezing weather! If you use the remote start, the switch on the Gen will have to be "on", which means it will put a continual drain on the battery but just remember to turn it off when in storage. Comes with its own charger, simple to use. Battery is a little difficult to attach but it's kept out of the way and once it's connected, forget about it. The charger port is on the front of the panel so it's not a problem to charge it. I would suggest purchasing a transfer switch to compliment your unit. I got a 50 amp outside connector box with a twist-lock cord and hardwired the box directly into our circuit panels. Works great!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 4, 2026
Reviewer name: Wgen26
2 out of 5 stars
2 out of 5 stars review

Sprayed oil everywhere upon first start

I bought this 1 month ago and already having issues.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter. Thanks,

Mar 7, 2026
Reviewer name: Jack153
4 out of 5 stars
4 out of 5 stars review

Looks to be a very powerful unit Have not used it yet

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 29, 2024
Reviewer name: Chappy Chap
4 out of 5 stars
4 out of 5 stars review

I bought this one and I was very impressed 👌.

I bought this to run my whole house and it gets the job done ✔️ so happy.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 13, 2026
Reviewer name: donnak
5 out of 5 stars
5 out of 5 stars review

all the features i needed for my use and more.....

I bought the WGen20000TFc to power my whole house and job site use

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 23, 2026
Reviewer name: CJCK
5 out of 5 stars
5 out of 5 stars review

Great Workhorse

Living in an area with ALOT of trees, a generator is a MUST. This powers the whole house!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Apr 22, 2026
Reviewer name: Gen56
5 out of 5 stars
5 out of 5 stars review

Lots of features, electric start, remote control

Haven't needed to use it yet, but looks impressive

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 22, 2026
Reviewer name: WG20k TFC
5 out of 5 stars
5 out of 5 stars review

As advertised

Great product!!! Sturdy and well engineered and put together!!!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 29, 2026
Reviewer name: Sir Rodney
3 out of 5 stars
3 out of 5 stars review

It caught Fire

I bought a month ago it caught on fire and I need to get it serviced

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter. Thanks,

Apr 26, 2026
Reviewer name: footballfanbear76
5 out of 5 stars
5 out of 5 stars review

Well built!

Fantastic generator. This piece of equipment looks well built and and ready to run for a long time

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001