I was looking for a gasoline powered generator that had enough power to run my whole house as I do not have access to natural gas where I live.I was pleased to find out that the initial setup was a breeze and when it started on the first try I was very pleased, for a huge generator I was quite pleased that it was actually quieter than the General I had at my previous residence.

Upgraded our older Westinghouse generator to this one. This has enough power to run most essential circuits in our house plus a few more. It's more expensive than other brands but I trust Westinghouse and it was one of the only ones that had less than 5% THD so we don't fry our household appliances anymore. Overall very happy and should last for years to come

The cables were on the battery when it came , but the electric start would not work , I called customer service and was told to Trace it back and I found it was not plugged in ! No where in the manual does it tell that there is a plug for the cables !

That 74dB in the specs is at idle, producing no power. Running, it checks out at 79-80dB at 27ft even at no load. Same as my 20yo Generac but feels louder. But it runs great on propane and produces clean power, a steady 120VAC at 60Hz. Except at idle, where the voltage runs as high as 149V on each leg and Hz up to 75. I'll just make sure to NEVER connect it to any load with it set to idle. Since it is about the only genset of this size that offer clean power AND runs on LPG, I'll live with the flaws.

Ordered the Wgen12000DFc that was upgraded to the Wgen18000DFc in 2024. My understanding is that the specs. were better than the manual previously stated. That being said, No buyers remorse. If your on the fence and on a budget, about a generator, you need to get off the fence and get this beast. I'm a one handed 68 year young man on a fixed income, this has all the helpful options to make a power outage as painless as possible. If I can work or move this thing you can too.

Bought to support two buildings in close proximity to each other but totally separate electrically, so two 50 amp plugs was key for me. Just to power essentials in each building in an emergency. Recieved within a week or so of ordering, inclusive lift gate service (important). I live on a farm so have equipment to move heavy loads. But most importantly I feel prepared in case of a prolonged outage. With all our animals, simply leaving for while isn't an option. Very happy with whomever thought this product design up; well played!

It's a strong & good running generator. Unfortunately the providing cranking batter is undersized and the one I received would not start the generator even after fully charging. Otherwise, it cranks great using a small Li-Ion jump pack. Will be contacting customer support.

I just purchased this generator and I'm impressed with it's features. The generator arrived in perfect condition and was easy to set up. I had it up and running on a LP tank in about 15 minutes. I'm enjoying the piece of mind knowing that it'll be ready for the next power outage.

I wanted to be sure that I was prepared for the power outages in Houston Texas. We've experienced power outages in various conditions; winter and summer. I needed a generator that can handle powering my entire house and some. See, I have a neighbor that is a senior citizen that is taking care of her disabled daughter and I wanted a generator that could handle both houses. We both had an electrician to get our houses with the capability to connect to the generator and we were so excited to see both our houses running of of the Westinghouse Tri fuel 20000! I also turn on my A/C unit on this generator and it handled it like a champ! We were so impressed and believe that we are now prepared for any outage in our area. Thank you Westinghouse family. Great product!!!

We ordered two of these expensive generators. They say not to exceed half load during the first 5 hours. So, we decided to run it with a small load for 5 hours to have it ready to do during a power failure. So far, it has randomly died a few times. When it does, it's as if it tries to recover, but then dies and you can re-crank it after about 30 seconds. This is not going to work during all night power failures. Additionally, neither until had the washers in the box for the axels, or the trickle charger for the batteries. These are 20,000 watt units. They have no pull rope, so if the battery is dead when you need it, you're out of luck. They're supposed to come with a charger that can be left attached so the battery is hot when you need it. This is referenced throughout the manual, yet neither of my units arrived with one. If they keep dying, If you buy one, use your American Express card so you're protected.