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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,052 ratings2,052 reviews
  1. 5 stars81% (1,662)
  2. 4 stars13% (274)
  3. 3 stars3% (58)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 131-140 of 2,052 reviews
Feb 2, 2022
Reviewer name: Donnie49
1 out of 5 stars
1 out of 5 stars review

very dissatified with this product..

ran generator for 45 minutes and it stopped and would not start again.Handled load while it was running up until it stopped..I've had Briggs and Stratton,Generac and Champion generators with no problem so i figured i would give Westinghouse a try.. I retired from a utility and we had a lot of 34.5 kv transformers and 12.5 kv circuit breakers and they were very reliable i guess because they were made in the US..

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 10, 2022
Reviewer name: Bbell923
4 out of 5 stars
4 out of 5 stars review

Easy Assembly

Once I removed the generator from the shipping box, I was able to assemble the front supports and attach the wheels in about 15 minutes. Since it was just me, it took a little bit longer. I was surprised to see that Westinghouse provided a spark plug wrench and an installation wrench in the box. That was super helpful and I didn't have to try and figure out what wrench to use on the bolts. It's currently raining, so I haven't had the chance to add fuel and fire it up. That can be another review.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 6, 2024
Reviewer name: Pistoffinsulater
1 out of 5 stars
1 out of 5 stars review

Terrible service regarding warranty

I bought this unit 2023 so it's still under warranty. Mechanair is unable to provide a service center to me to have my unit repaired. It's no longer producing power though the engine works fine. I run a sprayfoam business and the downtime has cost me 20k in lost revenue. Given no other options I've had to buy a new unit to replace the broken one and now I'm having problems with that one too. I've bought these machines with a three year warranty. I deserve a working machine.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hi, Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thanks, Sydney, Westinghouse

Dec 2, 2023
Reviewer name: Tobster41
5 out of 5 stars
5 out of 5 stars review

Great generator for jobsites

Just received this but have already used it on a job site. I have it powering two 20 in concrete grinders, two dust collectors and a 5in hand grinder and vac. No hiccups at all. It's pretty large and heavy but moves around ease with the large tires .So far I'm very impressed.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 28, 2024
Reviewer name: Broperk
5 out of 5 stars
5 out of 5 stars review

Beast Mode/ No regrets

Ordered the Wgen12000DFc that was upgraded to the Wgen18000DFc in 2024. My understanding is that the specs. were better than the manual previously stated. That being said, No buyers remorse. If your on the fence and on a budget, about a generator, you need to get off the fence and get this beast. I'm a one handed 68 year young man on a fixed income, this has all the helpful options to make a power outage as painless as possible. If I can work or move this thing you can too.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 31, 2022
Reviewer name: Leeboy
5 out of 5 stars
5 out of 5 stars review

Very powerful. Well designed.

I followed the well explained assembly/operation directions in the user manual. Pushed the auto start button and it instantly started!! I have a lot of machines on our property and this machine was the 1st one I ever had start on the 1st try! We have a water well on our property and I'm looking forward running it with this generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jul 12, 2024
Reviewer name: jph72
5 out of 5 stars
5 out of 5 stars review

Awesome Generator

I purchased this generator in preparation for the Texas 2024 hurricane season. The setup was easy. The machine is well built. I had a chance to use this generator during hurricane Beryl which hit my town on July 10th, 2024. Once we lost power, I was able to switch to this generator and it has performed great. We are in out 5th day without electricity and the generator is still running great.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 25, 2021
Reviewer name: esanders1969
5 out of 5 stars
5 out of 5 stars review

A true beast

After getting a quote for a back-up generator, this beast fits the bill. It will run my entire 2500 sq ft house including AC with no difficulty and was a 1/4 the cost. Giving up the connection to the gas line and the automatic transfer switch, but saving a lot of money

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 14, 2021
Reviewer name: osalcedo
5 out of 5 stars
5 out of 5 stars review

So much more than I expected

This generator was so much easier to use than I thought. It also powered much more than I expected. We have a 5,000 sq foot house with two large central air conditioning units, as well as a wood workshop. Short of running the shop machinery, this generator powered all of it! I'd recommend this generator to anyone who needs a serious emergency power source.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 1, 2022
Reviewer name: edstock
5 out of 5 stars
5 out of 5 stars review

Nice Generator

Shipping was fast, generator was packed well, no damage in shipment. This thing is a beast! Got it running in about 30 minutes. Connected my compressor to it and it didn't even blink. Like the low idle feature to save fuel. The only complaints I have are that the battery doesn't come out unless the wheel is off. Can't use a 90 degree 50 amp plug because the wheel is in the way. Need a straight plug instead.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001