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Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,025 ratings2,025 reviews
  1. 5 stars81% (1,643)
  2. 4 stars13% (270)
  3. 3 stars3% (54)
  4. 2 stars1% (16)
  5. 1 star2% (42)
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Showing 131-140 of 2,025 reviews
Oct 4, 2023
Reviewer name: BBriere
3 out of 5 stars
3 out of 5 stars review

Great Powerhouse, but starter issues

I bought this Generator in November of 2022 and it's been great and easy to use, easily handing whole house power needs. I love how easy it is to maintain and change the oil. Only problem is that the starter had begun to fail after only few months of use. I'm now trying to get it replaced under warranty, it's not exactly a easy machine to move around.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Zach

Hello, thank you for your purchase, we are sorry to hear about your issues with the starter. Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help! Thank you, Zach - Westinghouse

Nov 16, 2024
Reviewer name: Dpap
5 out of 5 stars
5 out of 5 stars review

Well built

Admittedly, I haven't tried powering my entire house yet. I just received the generator and tested it with propane and a hair dryer. But it looks and feels solid. I plan on updating this review after having a chance to fully test the equipment though.

Review from westinghouse.com
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Jun 17, 2024
Reviewer name: Scott on the farm
5 out of 5 stars
5 out of 5 stars review

Biggest portable on the market; two 50 amp outlets

Bought to support two buildings in close proximity to each other but totally separate electrically, so two 50 amp plugs was key for me. Just to power essentials in each building in an emergency. Recieved within a week or so of ordering, inclusive lift gate service (important). I live on a farm so have equipment to move heavy loads. But most importantly I feel prepared in case of a prolonged outage. With all our animals, simply leaving for while isn't an option. Very happy with whomever thought this product design up; well played!

Review from westinghouse.com
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Sep 1, 2022
Reviewer name: edstock
5 out of 5 stars
5 out of 5 stars review

Nice Generator

Shipping was fast, generator was packed well, no damage in shipment. This thing is a beast! Got it running in about 30 minutes. Connected my compressor to it and it didn't even blink. Like the low idle feature to save fuel. The only complaints I have are that the battery doesn't come out unless the wheel is off. Can't use a 90 degree 50 amp plug because the wheel is in the way. Need a straight plug instead.

Review from westinghouse.com
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Aug 10, 2020
Reviewer name: JayVee
4 out of 5 stars
4 out of 5 stars review

Good & Strong

It's a strong & good running generator. Unfortunately the providing cranking batter is undersized and the one I received would not start the generator even after fully charging. Otherwise, it cranks great using a small Li-Ion jump pack. Will be contacting customer support.

Review from westinghouse.com
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Sep 23, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Powers almost everything

I had to wait a long time to find one of these in stock, but eventually received one a week ago. The (large) box was placed in my garage by the delivery company. Assembly was easy sitting on it's wooden pallet. Getting it off the pallet is a different proposition. Be sure that you appreciate how heavy 600lbs really is. You need something capable of lifting that. At the limit, four reasonably strong men could probably take a corner each and lift it while someone pulled the pallet out from beneath it. I used the front loader on my tractor with the bucket removed. The weight is the only negative so far, but I knew that when I bought it. On the topic of weight, I would be very reluctant to try to move this down any sort of hill/slope by hand. I initially put just over a gallon of gas in the tank. It wasn't enough. Given the size of the tank, I wasn't surprised. Added 5 gallons more, and it started with no problem. Is it noisy? Well, any generator that runs at 3600 RPM is going to be noisy, but I have a 6kw generator that I have been using to power essential items, such as freezer, water pump, family room lights, microwave, kettle etc. This is, subjectively, no noisier. It is obviously a different sound, twin cylinder vs single, large cooling fan etc. But placed in the same location where I used the old generator, with the doors closed, it is practically inaudible, as was it's predecessor. Adding a second socket to power the rest of the circuits I was able to power the entire house and run different appliances, water heater, etc. I also tried out the AC, which fired up ok. I don't dare switch it into heat-pump mode though, it has twin 20kw heat strips, and my thermostat is a little too liberal with their use, and there is no way to disable them. One comment on using the less expensive 50A plastic covered cables. I tried them out in 65°F weather, and even at that temperature, they are very stiff. Mine also have right angled plugs rather than straight which makes plugging them into the generator difficult unless you do it right. The wheel gets in the way if you try to plug in directly. The trick is to lay the cable behind the wheel and plug in the front/leftmost first, then lay the next on top of that and plug in the second. It's easy this way (see the attached photo). Alternatively, pay a lot more for rubber covered cables and/or find cables with straight plugs rather than right angled. It's also worth noting that the plastic covered cables become MUCH more flexible when they are warm, so you might consider storing them indoors rather than next to the generator.

Review from westinghouse.com
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Aug 17, 2022
Reviewer name: Oklahoma_retired
5 out of 5 stars
5 out of 5 stars review

WG12000DF for Home

I purchase this last week and received today. Everything came in great condition - shipper was 5 stars as well. Assembly was easy. Hooking up the negative cable on the battery took a few tools, but item came with some tools as well. The instructions says something about needing two persons, this has to do with getting the generator off the wooden crate it was sitting on. Well one person can do it, my solution was with small ramp from some scrap wood, probable the most difficult of the assy. Started up 1st try on gasoline per instructions, same with fob. I still have to test with propane (my propane 5 gal tank had rusted on to the past cable - soaking with WD-40). I will be wiring to house in couple weeks ahead with licensed electrician. But so far am very delighted.

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Aug 28, 2022
Reviewer name: Sylvain
5 out of 5 stars
5 out of 5 stars review

Solid build. Fast shipping.

Just bought this 12000DF and it is packed with features and seems to be a solid build. Shipping was fast (2 days). Not that hard to take off the skid by yourself once you have the wheels on it...you just have to inventive. Also fairly easy to wheel around. However it is loud, no doubt. Glad I found this generator, will make life easier next time power goes out.

Review from westinghouse.com
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Nov 18, 2020
Reviewer name: Bananawallas
5 out of 5 stars
5 out of 5 stars review

Great quality generator

Upgraded our older Westinghouse generator to this one. This has enough power to run most essential circuits in our house plus a few more. It's more expensive than other brands but I trust Westinghouse and it was one of the only ones that had less than 5% THD so we don't fry our household appliances anymore. Overall very happy and should last for years to come

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Sep 18, 2021
Reviewer name: Krispie1
5 out of 5 stars
5 out of 5 stars review

Great value for the money

I bought this on 8/26/2021, took about 3 weeks to arrive but well worth the wait. It came with everything needed to start it up except the fuel. I started it up today and will allow it to break in so I do not want to put too much of a load on it but will vary the load up to 4000 Watts for the first couple hours. I expected it to be much louder than it actually is, thank you for everyone that reviewed it and said it was very loud. I was pleasantly surprised that I could barely hear in inside the house. I have only ran it for about 30 minutes so far and time will tell but I'm super excited to have it.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001