Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
1,997 ratings1,997 reviews
  1. 5 stars81% (1,621)
  2. 4 stars13% (268)
  3. 3 stars3% (51)
  4. 2 stars1% (16)
  5. 1 star2% (41)
Sort by |
Showing 131-140 of 1,997 reviews
Jul 31, 2022
Leeboy
5 out of 5 stars review

Very powerful. Well designed.

I followed the well explained assembly/operation directions in the user manual. Pushed the auto start button and it instantly started!! I have a lot of machines on our property and this machine was the 1st one I ever had start on the 1st try! We have a water well on our property and I'm looking forward running it with this generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Mar 21, 2022
The Troll
5 out of 5 stars review

Excellent Performance

I purchased this generator to power my house and I also wanted the option of dual fuel, because with some of the power failures we have had in our area, gas stations could not dispense gasoline. This generator easily powered my home when I tested it. It easily supplied my two refrigerators, boiler, and a large air conditioning unit (the condensing unit and the air handler). This was done while running on propane. This generator is not noisy-probably as loud as a riding lawn mower. The generator is fits in the back of my garage, and for a man with a bad back, I had no problem maneuvering it.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 8, 2022
Ksd8
4 out of 5 stars review

Easy to use

I bought this a month ago and have only tried it out once. It started on the second try and I only had to push the button once. It's not the quietest generator but it is not too loud. It's very easy to use and set up. I hope I won't need it next winter but I should be set when I do.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 11, 2024
State
5 out of 5 stars review

Excellent features and extremely powerful

I was looking for a gasoline powered generator that had enough power to run my whole house as I do not have access to natural gas where I live.I was pleased to find out that the initial setup was a breeze and when it started on the first try I was very pleased, for a huge generator I was quite pleased that it was actually quieter than the General I had at my previous residence.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 2, 2023
Tobster41
5 out of 5 stars review

Great generator for jobsites

Just received this but have already used it on a job site. I have it powering two 20 in concrete grinders, two dust collectors and a 5in hand grinder and vac. No hiccups at all. It's pretty large and heavy but moves around ease with the large tires .So far I'm very impressed.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
May 23, 2025
Bob701
2 out of 5 stars review

Worked for one and sharted the bed.

Bought Westinghouse GEN. from Family Farm and Home. Owned a little over a year and it will not start (electric nor pull). Westinghouse is the Ford of small engines - DON'T TRUST THEM. GENs are easy to repair - fuel, fire and air, especially at a year old, but who has time for these games so early on? Not this guy, regardless of their warranty. If it malfunctions this quickly it's not considerable. No excuses. It means the design engineer doesn't care, thus the company doesn't care. Poor Q/C and design. Shenanigans. Will have repaired and sell if anyone will buy it. We wonder why no foreigners want to sell or buy American made products made recently.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from eComm

Hello, Thank you for bringing this to our attention—we’re truly sorry to hear about your experience. I've shared your feedback with our quality control team to help us ensure we’re delivering the best possible experience. If you haven’t already, please don’t hesitate to contact us at westinghousevip@wpowereq.com. We’re here to help and will do everything we can to make things right. Thanks, Sydney, Westinghouse

Jul 30, 2023
Pual19
5 out of 5 stars review

Best Generator For the Price, By Far!

Installed wheels, oil, & connected battery... Unit fired right off. Used continuously for two days (on propane), not one issue. Ran A/C, two refrigerators, computer, lights... Best investment I've made in a long time. Only drawback is it's made in Vietnam, not American made.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jan 24, 2025
Anonymous
5 out of 5 stars review

Extremely Satisfied!!

I wanted to be sure that I was prepared for the power outages in Houston Texas. We've experienced power outages in various conditions; winter and summer. I needed a generator that can handle powering my entire house and some. See, I have a neighbor that is a senior citizen that is taking care of her disabled daughter and I wanted a generator that could handle both houses. We both had an electrician to get our houses with the capability to connect to the generator and we were so excited to see both our houses running of of the Westinghouse Tri fuel 20000! I also turn on my A/C unit on this generator and it handled it like a champ! We were so impressed and believe that we are now prepared for any outage in our area. Thank you Westinghouse family. Great product!!!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 5, 2023
G8keapor1
5 out of 5 stars review

Great generator

Only complaint is it is transfer switch ready. But you have to use arduino or do some serious research to get the st switch wire functions to be able to connect this to a real ATS unit. I use an Eaton ATS and have an arduino to accept the remote start/stop wires on the ATS unit to send a three second ground out pulse to simulate the push of the start/stop button. A slight pain in the but if you don't know coding but there are enough open source fully functional code scripts that you can utilize to make it work. It makes no sense why they claim it to be transfer switch ready but then don't allow you to use the startup feature of a real automatic transfer switch. Instead they only offer the st switch which doesn't utilize the 50amp out, doesn't give you a one minute timer before cutting the generator on or off incase it's just a flicker vs an outage, and is way overpriced for its overall lack of usefulness given it wasn't even designed to be used at the recommended distance from your house. Sure you could use it in conjunction with an ATS to start the generator and just have a 9watt led light bulb plugged into it to get it to turn on and stay on but that does rob you of a few watts and I don't know the long term effects for using that and the 50amp plug. From what I have heard it can cause your breaker to trip on startup rendering the whole purpose of an ATS useless. They should make a plug in module for the ST switch plug that you could plug your industry standard two wire remote start/stop wires from an ATS switch. (Hey Westinghouse that suggestion is for you.). That said I got mine to work using an arduino and have my generator permanently mounted (wheels removed) on a concrete platform with an aluminum weatherproof case that is ventilated outside so there is no concern of it auto starting inside the garage. This portable unit provides enough power to run my living room, microwave and fridge, water heater, well pump, septic pump, my master bedroom, and one of my heat pump a/c units. I also went and had my heat pump breakers bridged so I can switch between my main level one my upstairs unit for night time running. I have my unit connected to a 250 gallon buried LPG tank but I do run the unit first and foremost with gasoline. I have a timer alarm that sends me a buzzer and I requires the fuel switch to be inside my ATS load center panel so I don't have to walk outside to switch the fuel. This generator is very good in that you can swap from gasoline to propane without restarting it. To avoid any surges I have three (yes three) whole home surge protectors. One is in the ATS load center, one is in my main service panel, and the other is on my service entry. It is overkill to a degree but if you have ever lost power you know that you will get a surge from the outage and switching to and from the generator power. Of course if you have a batter backup you can use an AGS module that starts the generator when your batter falls below the battery voltage threshold. You might be wondering why use a portable? Well when my surplus diesel finally died I quickly found that the availability of them was hard to come by and new diesels started at 15k. Even standby LPG generators start at 2k more than these amd usually less power. Plus these generators truly are the king of portables not to mention they are just one heck of a generator. They are so good while not recommended for medical equipment (no one officially or on the record recommends a generator for this purpose.). Many people around the world trust Westinghouse even over Hondas to power their small medical equipment. Just check the specs and you will see why. I love these so much I am saving to buy a second and run a second to permanently connect the other ac. Anyway highly recommend these.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 11, 2023
Nice and big
5 out of 5 stars review

Love it. Has everything I wanted

I just received my generator. I use it for work. Had a smaller on that was getting a little old. Always wanted a dual fuel but was scared to pull the trigger. Both fuels seem to be working just fine. It's a hoss. The guy asked me that delivered it how was i going to get it off the truck. I said im not

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001