Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start for
Westinghouse 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start
4.7 out of 5 stars
stars
2,025 ratings2,025 reviews
  1. 5 stars81% (1,643)
  2. 4 stars13% (270)
  3. 3 stars3% (54)
  4. 2 stars1% (16)
  5. 1 star2% (42)
Sort by |
Showing 111-120 of 2,025 reviews
Feb 2, 2022
Reviewer name: Donnie49
1 out of 5 stars
1 out of 5 stars review

very dissatified with this product..

ran generator for 45 minutes and it stopped and would not start again.Handled load while it was running up until it stopped..I've had Briggs and Stratton,Generac and Champion generators with no problem so i figured i would give Westinghouse a try.. I retired from a utility and we had a lot of 34.5 kv transformers and 12.5 kv circuit breakers and they were very reliable i guess because they were made in the US..

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 6, 2025
Reviewer name: Benedict
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The item came on two pallets which made it difficult to get on the ground since it weight is 400lb and I am 87 years old. There is a lot to learn reading the owner's manual. So, I have not run it yet. I have been buying heavy duty extension cords for the hurricane season before there becomes scarce.

Review from walmart.com
Helpful?2TA7RFQMD4VB20093651001
Jul 12, 2024
Reviewer name: jph72
5 out of 5 stars
5 out of 5 stars review

Awesome Generator

I purchased this generator in preparation for the Texas 2024 hurricane season. The setup was easy. The machine is well built. I had a chance to use this generator during hurricane Beryl which hit my town on July 10th, 2024. Once we lost power, I was able to switch to this generator and it has performed great. We are in out 5th day without electricity and the generator is still running great.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Oct 4, 2023
Reviewer name: BBriere
3 out of 5 stars
3 out of 5 stars review

Great Powerhouse, but starter issues

I bought this Generator in November of 2022 and it's been great and easy to use, easily handing whole house power needs. I love how easy it is to maintain and change the oil. Only problem is that the starter had begun to fail after only few months of use. I'm now trying to get it replaced under warranty, it's not exactly a easy machine to move around.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
reply from Zach

Hello, thank you for your purchase, we are sorry to hear about your issues with the starter. Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help! Thank you, Zach - Westinghouse

Aug 28, 2022
Reviewer name: Sylvain
5 out of 5 stars
5 out of 5 stars review

Solid build. Fast shipping.

Just bought this 12000DF and it is packed with features and seems to be a solid build. Shipping was fast (2 days). Not that hard to take off the skid by yourself once you have the wheels on it...you just have to inventive. Also fairly easy to wheel around. However it is loud, no doubt. Glad I found this generator, will make life easier next time power goes out.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Dec 2, 2023
Reviewer name: Tobster41
5 out of 5 stars
5 out of 5 stars review

Great generator for jobsites

Just received this but have already used it on a job site. I have it powering two 20 in concrete grinders, two dust collectors and a 5in hand grinder and vac. No hiccups at all. It's pretty large and heavy but moves around ease with the large tires .So far I'm very impressed.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Aug 4, 2022
Reviewer name: MChaddock
5 out of 5 stars
5 out of 5 stars review

Great purchase!

Needed this the day after it was delivered (hadn't even finished getting it ready yet), and before the electrician had run a 50a outlet. used a long heavy duty extension cord to power my wife's oxygen machine and a few other things. Used Propane and couldn't be happier, now just waiting for electrician to run the actual 50a hookup and I'll be all set. Was easy to setup, ran fantastic, no issues at all. Will recommend to anyone that listens!

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Jun 7, 2024
Reviewer name: Wolfstep
5 out of 5 stars
5 out of 5 stars review

This thing is a beast!

Initial review is this is a beast. If your looking for a roll into your truck and go, this is not the one. It's heavy and huge! With that said, ran it for the initial run in period with my 30ft travel trailer as the load, AC on and everything else electric I could turn on and it didn't even blink. Startup of this generator was as easy as checking oil, adding gas and pressing the start button. I haven't seen the problems others have whined about. If I do ill update at a later time. Follow the instructions, which are easy to follow, and you are good to go. The only thing I did find noticeable is it is a tad on the louder site, but it is a V twin engine and again high in watts and amps so to be expected. When the power goes out to the house, don't particularly care as it's outside.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Nov 18, 2020
Reviewer name: Bananawallas
5 out of 5 stars
5 out of 5 stars review

Great quality generator

Upgraded our older Westinghouse generator to this one. This has enough power to run most essential circuits in our house plus a few more. It's more expensive than other brands but I trust Westinghouse and it was one of the only ones that had less than 5% THD so we don't fry our household appliances anymore. Overall very happy and should last for years to come

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001
Sep 23, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Powers almost everything

I had to wait a long time to find one of these in stock, but eventually received one a week ago. The (large) box was placed in my garage by the delivery company. Assembly was easy sitting on it's wooden pallet. Getting it off the pallet is a different proposition. Be sure that you appreciate how heavy 600lbs really is. You need something capable of lifting that. At the limit, four reasonably strong men could probably take a corner each and lift it while someone pulled the pallet out from beneath it. I used the front loader on my tractor with the bucket removed. The weight is the only negative so far, but I knew that when I bought it. On the topic of weight, I would be very reluctant to try to move this down any sort of hill/slope by hand. I initially put just over a gallon of gas in the tank. It wasn't enough. Given the size of the tank, I wasn't surprised. Added 5 gallons more, and it started with no problem. Is it noisy? Well, any generator that runs at 3600 RPM is going to be noisy, but I have a 6kw generator that I have been using to power essential items, such as freezer, water pump, family room lights, microwave, kettle etc. This is, subjectively, no noisier. It is obviously a different sound, twin cylinder vs single, large cooling fan etc. But placed in the same location where I used the old generator, with the doors closed, it is practically inaudible, as was it's predecessor. Adding a second socket to power the rest of the circuits I was able to power the entire house and run different appliances, water heater, etc. I also tried out the AC, which fired up ok. I don't dare switch it into heat-pump mode though, it has twin 20kw heat strips, and my thermostat is a little too liberal with their use, and there is no way to disable them. One comment on using the less expensive 50A plastic covered cables. I tried them out in 65°F weather, and even at that temperature, they are very stiff. Mine also have right angled plugs rather than straight which makes plugging them into the generator difficult unless you do it right. The wheel gets in the way if you try to plug in directly. The trick is to lay the cable behind the wheel and plug in the front/leftmost first, then lay the next on top of that and plug in the second. It's easy this way (see the attached photo). Alternatively, pay a lot more for rubber covered cables and/or find cables with straight plugs rather than right angled. It's also worth noting that the plastic covered cables become MUCH more flexible when they are warm, so you might consider storing them indoors rather than next to the generator.

Review from westinghouse.com
Helpful?2TA7RFQMD4VB20093651001